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“Very lovely surroundings”

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Ringwood Hall Hotel
Ranked #1 of 1 Hotels in Brimington
Certificate of Excellence
England
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Very lovely surroundings”
Reviewed May 23, 2010

This hotel is a large, luxurious group of buildings set in beautiful grounds. We stayed here for a wedding and had a thoroughly nice day and night here. The room, although small, had everything we needed, including a generous hospitality tray and a widescreen TV. The bathroom was spotless and modern but stylish. Despite the lovely gardens, our room unfortunately looked out over the bin area! The bedding was not to our taste, as we prefer a nice fluffy duvet and instead it was a sheet-and-bedspread arrangement, tucked in so tightly that it was difficult to get in! However, these were our only gripes (along with the hyper-expensive drinks at the bar!). The staff were professional and helpful and the breakfast generous, delicious and served in a lovely room. We are tempted to return to experience one of the "events" organised by the hotel. The spa/pool/fitness suite also looked inviting!

  • Stayed May 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MissPositive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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991 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (259)
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English first
London
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed March 18, 2010

Stayed here for week while on business in Chesterfield and very happy with our stay at Ringwood Hall Hotel. My bedroom was very comfortable with huge bed, big corner bath, very clean and large flat screen TV. Nice bar areas and restaurant and food was perfectly good for a business stay. The staff were particularly friendly. The bar and restaurant are a little quiet but very nice. I have popped into the bar area previously on business when running early for a meeting in the area, and worked at my laptop at one of the tables and have been made to feel very, very welcome.

  • Stayed March 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Josie-Annie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Staffordshire
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed March 7, 2010

We booked because the deal was a bargain: dinner, bed and breakfast for £90 per room, and we asked for and got a superior feature room. (We stayed for two nights). I was a little anxious before travelling because reviews have been very mixed. I think you need to accept that this is a 3* hotel, not a 4* despite the exterior of the hotel, and website pictures. If you bear that in mind, then generally most things should come as a pleasant surprise!
From booking to check out, we experienced nothing but good service: I rang to book because the website was a little unclear, and the member of staff explained that on the Saturday night we wanted to stay, there would be 3 weddings in the hotel. She suggested a room in the stable block, separate to the hotel so we weren't disturbed. She explained the room was on the main road, and asked if that would be a problem - it wasn't. So from the start, everything was helpful and up front. The room (410 Rosa Paxton) was beautifully decorated - very recently done, with a huge feature bath in the bay window, as well as an ensuite shower room. The room was freezing when we arrived because the heater hadn't been left on. This is the reminder that the hotel is 3* not 4*. But very quickly a member of staff arrived with blankets and apolgies for not being able to track a heater down. As it happened, we didn't use the blanket or need the extra heater because the room warmed up quickly.
We had dinner in the restaurant as part of the package. We were the only guests on our first night, but the staff were attentive without being intrusive and we were not rushed. the food was 3* with hints of 4*. Drinks were reasonably priced. The dining room is rustic and not unattractive. We had pressed duck, melon which was sweet, homemade chicken pie, baked haddock (overcooked) with chorizo and butter beans, fresh pineapple and ginger, and banoffee pie (home made). All included in the £90 per room rate. Bargain.
The hotel has a pool, sauna and steam room, and beauty treatments to book with 10% discount for hotel guests. I had a Decleor hour long facial and back massage for £31 - bargain.
Depsite 3 weddings on Saturday night, as restaurant guests, we were sheperded away from the discos and dined in an attractive funtion room up stairs. We even had a guitarist to take away from the boom boom below. This time we had mussels, home made fish pie (yum), steak, strawberry posset and sticky toffee pudding all included.
On Sunday morning we didn't fancy wrestling sausages with wedding guests so ordered room service breakfast (with no tray charge - excellent!). It arrived bang on time.
The breakfasts are more 3* than 4* - tinned grapefruit and weak filter coffee but bear in mind the price....
We went to check out at 11 and there was an enormous queue, so asked if we could come back in an hour. The answer was yes, so we went for a stroll around the grounds.
The hotel is faded in places, the rooms don't have mini bars or gowns, we ran out of hot water on Friday night, and the room was cold for an hour or two, but on the whole we had a very pleasant stay in a lovely room, and experienced nothing but good and helpful service, 2 three course dinners, access to a pleasant pool, breakfast in bed at no extra charge all for £180 for two nights. You can't complain at that! Seriously good value.

  • Stayed March 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BeckyJS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed January 3, 2010

I stayed at t his hotel on 30th and 31st of December whilst visiting family. The room was very nice but the overall level of service left a lot to be desired.

On the second day of our stay room service knocked on the door at 9:30 to make up the room, we were still having breakfast so asked them to come back later. When we left the room they had plonked a pile of towels and soap etc.. next to the door which at the time I thought was just the maid putting them there so they did not have to bring them later but a cynical part of me thought 'were not going to get our room made up'.

Lo and behold when we returned in the early evening to get ready for new years eve the room had not been made up so we had to phone down and vacate the room while someone came and did a rushed job. Even when I've stayed at the cheapest budget hotel the room has always been made up.

Our next poor service experience was the very next morning. We ordered breakfast in the room for 9:30 put the card on the door the night before as you're supposed to. The next morning at 9:30 the card was still on the door. I phoned reception who sent someone to get it, but when he arrived he said breakfast was on it's way and didn't take the card. We then got a phone call asking why we hadn't given the person the card and ended up having to tell them what we wanted over the phone which wouldn't have been so bad if when it had arrived the orange juice tasted like orange juice and not just watered down kiora and the complimentary glass of bucks fizz had been drinkable. I think they ran out of orange juice and watered it down because the day before it was OK and I mean just OK. O and the coffee wasn't good but that sounds like I'm complaining, which I am.

O well you can't go wrong with a shower can you, unless there is no hot water which there wasn't. They did send over a key to another room in all fairness but all these problems were beginning to add up to anything but a relaxing luxurious stay.

Of all the things that went wrong and things do go wrog I get that, it was the attitude of the receptionist when we checked out that annoyed me the most and I think showed the overall ethos of the people running the hotel.

When I was asked how my stay had been I told her about the problem with the room not being made up, breakfast not coming, then someone being sent for the breakfast card but not taking it then there being no hot water and she said '...O'.

That was it just 'O'. You're probably not supposed to tell them of any actual problems you had or things you didn’t like, you're probably just supposed to say 'fine' when asked how your stay was because they don't really want to know and 'How was your stay?' is really a rhetorical question but if you’re going to charge people alot of money for "excellence" then when you fall short for whatever reason you should at least acknowledge it rectify it and apologize.

I believe you should be given what you’ve payed for so next time instead of paying a lot of money for good decor and bad service I’ll stay in a B&B.

  • Stayed December 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank HBE_1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dudley, United Kingdom
Level Contributor
32 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed November 25, 2009

We have never stayed in a hotel where the room was so cold.
The smell of paint choked us.
We had to change to another room.
The food in the restaurant was not very good. I sent my meal back to have
it replaced with a meal equally as bad as the first one.
The service was very poor.
Reception staff very argumentative following our complaint.

  • Stayed November 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank johnjudypartridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bedfordshire, United Kingdom
Level Contributor
1,325 reviews
189 hotel reviews
common_n_hotel_reviews_1bd8 652 helpful votes
Reviewed November 15, 2009

We stayed at Ringwood Hall at the end of October 2009 as it was the venue for a charity ball we were attending.
Room was very big - decor a bit dated, huge LCD TV on wall !!
Nice bathroom - lots of hot water
The event was very good - food & waiting on staff were excellent considering they were feeding 150+
Bar was really nicely done out / very comfortable
Didnt try the gym / spa facilities the day after (too hung over)
Breakfest was buffet style - had good english breakfast (which helped)
All in all, not the most amzing place I've ever stayed but worth the money

  • Stayed October 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MJH1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chesterfield
Level Contributor
40 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed November 13, 2009

Stayed for one night bed, breakfast and evening meal. We really really enjoyed are stay, the check in was fast and professional, the room was very clean and impressive. Every one of the staff was friendly and proffessional. The food was fantastic, we both had the lamb with a beetroot crust (really nice). i was spoilt for choice. I will be staying there again, thanks Ringwwood.

  • Stayed November 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank The_BearChesterfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ringwood Hall Hotel

Property: Ringwood Hall Hotel
Address: Ringwood Road | Near Chesterfield, Brimington, Chesterfield S43 1DQ, England
Phone Number:
Location: United Kingdom > England > Derbyshire > Chesterfield > Brimington
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Brimington
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ringwood Hall Hotel 3*
Number of rooms: 74
Official Description (provided by the hotel):
Ringwood Hall Hotel is a beautiful Georgian grade 11 listed Manor House set in 29 acres of award winning grounds. The hotel is easily accessed from junctions 29 & 30 of the M1, with free parking for over 150 vehicles. The hotel is set at the gateway to the magnificent Peak District National Park, while Chatsworth House, Bolsover Castle, Hardwick Hall and the many varied attractions of the Peak District are within easy travel. Ringwood Hall Hotel offers 74 en-suite bedrooms including three apartments, several four posters and ten feature rooms which have king or queen sized beds, power showers or corner baths, while all overnight guests enjoy complimentary membership to our Health & Fitness Club with indoor pool, sauna, steamroom and well equipped gymnasium. The hotel has a unique Victorian kitchen garden where herbs and vegetables grown are used in the food served in our Coach House Dining Room. ... more   less 
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Also Known As:
Ringwood Hall Chesterfield
Hotel Ringwood Hall

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