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“Only go if you have a discount voucher” 2 of 5 bubbles
Review of Prezzo - Radlett

Prezzo - Radlett
Ranked #11 of 29 Restaurants in Radlett
Cuisines: Italian, Pizza
More restaurant details
Restaurant details
Good for: Families with children, Special occasions, Large groups
Dining options: Dinner, Lunch, Full Bar, Highchairs Available, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Radlett, United Kingdom
Level Contributor
246 reviews
172 restaurant reviews
common_n_restaurant_reviews_1bd8 83 helpful votes
“Only go if you have a discount voucher”
2 of 5 bubbles Reviewed November 15, 2012

I had a meal here on the "2 courses for £10" deal & I would only come here again if the deal was similar, as that is all they were worth. The crabcakes were OK; the pizza similar to what one can buy in a supermarket for £2.99. The service was slow, if friendly enough.

  • Visited November 2012
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Food
Helpful?
Thank HertsTimelord
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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140 reviews from our community

Visitor rating
    28
    44
    32
    20
    16
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
London, United Kingdom
Level Contributor
35 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
“unwelcome”
1 of 5 bubbles Reviewed November 5, 2012

We had a similar experience, arriving at 5.30pm, restaurant completely empty. Had we booked? we were asked - not impressed, rustling of bookings sheets and frowning. Apparently, they were fully booked from 730pm so we would have to vacate before then. Every single table for two? nothing was available to us? apparently not. we would probably have been finished by 7pm but didn't want a time limit and didn't like the attitude of the staff nor to be sitting in a restaurant without a single customer.....

Visited November 2012
Helpful?
1 Thank angelandrew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Herts, England
Level Contributor
155 reviews
133 restaurant reviews
common_n_restaurant_reviews_1bd8 90 helpful votes
“Couldn't have been better!”
5 of 5 bubbles Reviewed October 17, 2012

First, as can be seen from my other reviews, I write exactly what I think; and don't hesitate to say if I am unhappy. This is a genuine review and I am surprised at the number of negative reviews below. I didn't look at the posts on here before going to this branch of Prezzo.

Our whole lunchtime visit was a typical restaurant experience, with one exception. Everything went right! The service was excellent, while the meals were correct, prompt and tasty.

We both agreed that this was a 5 star experience and, if in the area, we'll definitely eat there again.

  • Visited October 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank Crapmodem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver B.C. Canada
Level Contributor
61 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 58 helpful votes
“Excellent experience”
5 of 5 bubbles Reviewed October 8, 2012

We ate there on the recommendation of a relative who lives nearby - the food was great, and we were well served.

Visited September 2012
Helpful?
Thank Donalda W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colchester, United Kingdom
Level Contributor
10 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
“Didn't even stay for the food”
1 of 5 bubbles Reviewed August 18, 2012

Having been to a few Prezzo restaurants near to where we live I thought this would be a "safe" option to go and have dinner at before settling into a hotel with my partner to relax after a long day out - it was a choice between Prezzo or Pizza Express down the road but we had already had Pizza Hut for lunch so Prezzo it was....

As it was a Thursday we didn't really think there would be much need to book in advance - they can seat two people without a reservation, surely?

We arrived at about 6:15pm and first peeked in through the windows to get an idea of what it was like inside. The place appeared to be reasonably well-kept and almost looked quite classy inside - however it did look practically empty. There was one older couple and one other quite young couple inside - the rest of the tables were empty and it looked pretty dead, but then we thought we'd give it a chance as people quite often don't start turning up to restaurants until 7pm -ish onwards.

So we decided to go in and were "eventually" greeted by a member of staff who was behind the bar. Immediately this man asked us if we had made a reservation, and when we replied no (with a pleading smile on my face) his face turned very stern and he did not seem happy at all. Another member of staff walked by him (he was wearing a different coloured shirt and looked like he could have been managerial). They mumbled something to each other - quite obviously about us - and we managed to make out something about "not having a reservation" and that they were "fully booked", so the second member of staff said "No!" and walked off.

We honestly wouldn't have minded going elsewhere if they didn't have the room for us - we are not unreasonable and understand that the restaurant can only hold so many people.

However, after that strange scene the waiter told us to follow him to a table. He didn't say anything about being fully booked or not having a suitable table, however the table he sat us at was really not to the same standard as the rest of the restaurant. I was right at the back of the restaurant, away from the front windows and other guests. The table itself was smaller, dirtier and not at all of the same quality as the tables next to us (it looked like one of those flat pack ones you would see in a school canteen). Not only did the table look very dated but there were bits of grass on it and what was worse there was a DEAD FLY on my partner's napkin next to his knife and fork.

The waiter was very cold and without saying anything to us he dissappeared very quickly - he didn't even ask us if would like any drinks - there were literally no other customers for him to serve at the time so goodness knows where he rushed off to.

Needless to say we were not impressed, so while he was away we made the decision to leave and go next doors to Pizza Express (which was much better).

This experience of Prezzo has been my worst ever, with pretentious staff who obviously like to look down their noses at people who don't make reservations on a Thursday evening. Oh, and we did walk past Prezzo again and peaked in after eating at Pizza Express to see if the restaurant was fully booked or not. We saw several tables that had NO people sitting at them. There was absolutely no need treat us that way or to sit us at that dirty little table in the back, with the dead fly. Gross. I do not recommend this to anyone, even if the food is good, the service is terrible.

  • Visited August 2012
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
2 Thank strawberrycheese
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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