I wanted to treat my best friend to a Portloe crab sandwich lunch at the Lugger, for her birthday. On leaving the establishment after paying £26.00 for the meal, I told the man who had served us that the meal had been completely Forgettable. What I should have done was to refuse to pay at all, but didn't want to entirely spoil my friend's day. I was appalled. The following are my friend's comments...."we were disgusted by the mean-ness of what we were served. Two slices of cheap brown bread with the minimum of crab filling, packed out with creme freche, a minute handful of leaves drowned in oil and very obviously, one small packet of crisps split between the two of us and a tiny piece of lemon. Our two fruit drinks were brought, swimming in ice which we had not requested and didn't want. This cost my friend £26.00. I did complain at the desk. It barely registered. There was no apology. We thought highway robbery died out in Cornwall many years ago, obviously we were wrong. My friend has a lifetime's association with Portloe. The last time we went to Portloe, we both looked at the menu displayed outside the hotel reception, we expected very high quality. We didn't get it. To describe the style of this hotel is 'all front, no substance'. Its only asset is the sea and the beauty of the village and cove.
- Official Description (provided by the hotel):
- The Lugger is nestled at the foot of a valley with picturesque cove and tiny harbour. Portloe is part of the beautiful Roseland Peninsula, surrounded by cliffs and headlands which form part of the Cornish Coastal Footpath. The Lugger sits right at the water’s edge in the very heart of the village and has been recently transformed following a major renovation programme. All the public rooms have been refurbished and greatly improved to offer comfort and functionality in the truly unique setting of this historic harbour. Luxurious touches throughout have helped the hotel to gain multiple awards, The Lugger has been named ‘Best Seaside Hotel’ by The Sunday Times, has featured on the Condé Naste Travellers ‘Hot List’ and also features in the Mr and Mrs Smith and Hip Hotels guidebooks. ... more less
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- Also Known As:
- Lugger Hotel Portloe
- The Lugger Hotel Portloe, Cornwall