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Shard Riverside Hotel
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Reviews (591)
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All reviewsoverlooking the riversuet puddinglovely hotelsignature roomattending a weddingno liftfull englishhaddockpoached eggslovely settingtop flooran evening mealflat screen tvconder greenbooked a tableshower roomone night stay
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384 - 389 of 591 reviews
Reviewed November 17, 2013

Stopped one night at this excellent hotel, staff very friendly and nothing was too much trouble, room very clean and nicely decorated, shower excellent. Full English breakfast next morning served with a smile and was delicious Definitely be going back

  • Stayed: November 2013, traveled as a couple
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Thank fl0ella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alan B, General Manager at Shard Riverside Hotel, responded to this reviewResponded November 20, 2013

Thank you for taking the time to review your stay with us here at the 'Shard'.
You obviously received the high standard of attention and service that we aspire to and we look forward to welcoming you back in the future.

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Reviewed November 5, 2013

Stayed one night, had an evening meal, the menu was varied, the food and service were excellent, the same can be said of the breakfast the following morning, a very friendly and
relaxed atmosphere as we sat around after breakfast, everyone was helpful and attentive even though they were preparing for a wedding party a few hours later! The bedroom was clean, good quality furnishings and a nice view of the river.

  • Stayed: October 2013, traveled as a couple
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Thank Spireite2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alan B, General Manager at Shard Riverside Hotel, responded to this reviewResponded November 7, 2013

So pleased that your visit was an enjoyable experience and our food and service was of the high standards that we aim for.
We have many wedding guests stay here from surrounding wedding venues and ensure a great welcome is awaiting them and that our existing guests are given continued attention throughout their stay.
Thank you for your review.

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Reviewed November 4, 2013

I was on my first business trip to Fleetwood and I saw The Shard and decided to stay in local accomodation rather than the usual IHG group of hotels (of which I am a Elite Platimum points holder 107,000 points) so I am a regular hotel traveller.

What a gem of a place, I stayed on 17th October in room 23, first impressions were that the hotel was clean, and a relaxing view as well, if not slightly bracing, at check in, there was no requirement to swipe your debit/credit card just collect your key and go to your room. I was in room 23 and on initial inspection, you could say the room was very clinical and sparse, but I quite liked this, there was a Sony TV (all the channels worked, and a good picture) tea making facilities, a chair, very comfortable bed, wardrobe, and it was quite nice not to have "art/decorations" on the wall that the previous hotels deem tasteful, which in fact aren''t.

So clinical yes, but refreshing. The bathroom had a great powerful shower and it was clean beyond clean, even the sealant around the shower was white, not any sign of mould or damage, bigger chain run hotels could lear a trick or two from The Shard.

So down to the bar, very clean, relaxed, the TV is tucked away for those who need their fill of football, you could enjoy a TV free drink, no slips to sign, staff very friendly and polite, then off to dinner and I can only say the food was phenominal, the best food ever in any hotel restuarant, to start local mushrooms, then Beef and Ale suet pudding with pickled vegtables??? not sure about the vegtables, but they were delicious, fittingly stuffed I retired for a drink then off to bed, this is the only negative, they could do with a lift after a hearty dinner.

Breakfast in the morning was cooked fresh and not left on hot plates, I had two poached eggs, two nice thick rashers of bacon, mushrooms and tomatoes, it was delicious. There was also a continental selection.

For a privately owned hotel, I was blown away, thank you for a great stay, I will certainly be up again soon.

  • Stayed: October 2013, traveled on business
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Thank paul.ebsworth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alan B, General Manager at Shard Riverside Hotel, responded to this reviewResponded November 7, 2013

Having all our standards being recognised so thoroughly by a regular traveller is extremely rewarding for us all here at the Shard.
Your words will be read by many and I am sure will encourage many to come and share your experience of all the food, drink and service standards that you have so kindly reviewed and commented on.
Our sincere thanks and we look forward to welcoming you back on many more occasions.

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Reviewed November 3, 2013 via mobile

Great riverside view any time of the day and any weather of the week! Neat room, clean towel, good internet connection via wi-fi. Amiable staff, good local brewery, chef's choice from local ingredient delights after work. This time for business but also convenient for weekend retreat to Lake District from Poulton-Le-Fylde.

Stayed: November 2013, traveled on business
Thank Iris S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alan B, General Manager at Shard Riverside Hotel, responded to this reviewResponded November 7, 2013

For business or for pleasure...... your quite right, this is a great location. Locally sourced real ale and food prepared fresh by our team of chefs. What ever reason causes you return, we will welcome you back here. Thank you.

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Reviewed November 3, 2013

Stayed one night at the Shard and wished it could have been longer! A great location by the river and away from hustle and bustle. Lovely, modern rooms with all you could need including internet TV, good WiFi and tea, coffee, hot chocolate in the room. Friendly, helpful staff made us feel really welcome. We were given a 'bigger' room when we arrived, apparently, which was great. Didn't see what the allocated one was like, but am sure it was equally nice. The bar and restaurant were relaxing and great food which made the stay extra special. Good choice of options for breakfast sitting in the dining room looking out across the wonderful scenery. Hope to come back again in the future.

  • Stayed: October 2013, traveled as a couple
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Thank AlisonJ_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alan B, General Manager at Shard Riverside Hotel, responded to this reviewResponded November 7, 2013

Your review emphasises all the standards that we, as a team, pursue to enable our guests to enjoy their stay and want to return!
Our food and service are praised by many and I am pleased to know that you enjoyed this during your short stay.
We look forward to welcoming you back to enjoy our scenic location again and who knows....a longer stay may be in order :)
Thank you.

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