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“Fabulous tidal river setting”

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Shard Riverside Hotel
Certificate of Excellence
Birmingham, United Kingdom
Level Contributor
232 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 163 helpful votes
“Fabulous tidal river setting”
Reviewed April 1, 2013

The riverside setting of this hotel made it for me. The river is tidal, so the view is constantly changing, and I loved watching the birds on it. We had a family room with a window overlooking the river, which was a plus. The restaurant also looks over it, worth booking a table early to be sure of a riverside view, but on a nice day you can also sit out with a drink. The hotel has been modernised as much as is practicable, the room furnishings are all you need, but the decorations were a bit twee for my taste. There is plentiful car parking, nice open bar, and very friendly, helpful staff: extra pancakes for the younger member of our group, were no problem at all.

Room Tip: Ask for a riverside view. But if stairs aren't your thing, say so, we had two stiff flights up w...
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  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bamb00zled
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christopher H, Public Relations Manager at Shard Riverside Hotel, responded to this review, April 5, 2013
Hi Bamb00zled,

I fully agree, the ebb and flow of the tidal estuary makes for some spectacular and ever changing views! Also, its astonishing the speed the river basin can go from empty to ful.

Thanks for your nice comments regarding our facilities and hospitality, I'll pass this on to our team who looked after you.

Finally, with (real) spring soon to arrive, we'll be setting up the outdoor furniture for lazy days on our balcony overlooking the river, so do drop in again soon.

Many thanks
Chris Hurst
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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538 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (146)
Date | Rating
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English first
Basingstoke, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 26, 2013

This is the best hotel I have stayed in and I've stayed in quite a few. From the booking process to check out the service was spot on. We stayed in room 16 on the top floor, which is beautifully appointed with a lovely view. The room has a large bed, double shower room, comfy sofa and two televisions! Breakfast is served to order by the friendly staff, nothing is too much trouble for them. We would definitely stay again.

Room Tip: Ask for a river view and for a little extra ask for room 16.
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  • Stayed March 2013, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Paula W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christopher H, Public Relations Manager at Shard Riverside Hotel, responded to this review, April 1, 2013
Hi Paula W,

I'm pleased the Shard has been your 'best hotel' experience. All our team work tirelessly to make every customer feel welcome and well looked after. Thanks for your positive comments and I'll be sure to thank our staff on your behalf. Do visit again for our tasty Lancashire menu and our rooms with spectacular views!

Thanks
Chris Hurst
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kingswinford
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 25, 2013

We only booked a one night stay but we thought the Hotel was excellent. Food - Evening Meal and Breakfast were exemplory. Would recommend the Hotel as the Room was very clean as was the Bathroom. Bed was Comfortable - thought it may have been a King size in a De-luxe room but this ia just an observation not a complaint. Overlooked the River and was able to keep an eye on the car to see if it was covered in snow! Thankfully only a small covering on the roof. Staff were all very friendly and made us feel welcome. A short but sweet stay.
Only one slight point I would recommend that Softer Toilet Tissue would have been an advantage!

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Barry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christopher H, Public Relations Manager at Shard Riverside Hotel, responded to this review, April 1, 2013
Hi Barry S,

Thanks for taking time to review our riverside hotel. I'm delighted you found the Shard experience to be exemplary. Good job you did not get snowed in, but it was nice to see the riverbank dusted in snow. In fact, I've recently posted a picture onto our website showing the river in early morning winter light. Please do check it out.

Thanks again and we hope to welcome you back soon.

Chris Hurst
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rossendale, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 10, 2013

Booked this hotel for one night at short notice (booked at 2 o clock arrived at 3). Got upgraded to a family suite which looked onto the tidal section of the river Wyre. The management and staff were so friendly and helpful which made what was a great place to stay even better. We ate lunch and dinner on arrival day and breakfast on day we left, all were excellent, one minor point we ordered salmon salad for lunch which did not meet my wife though smelt slightly strong, the restaurant manager agreed, was most apologetic and replaced it with an alternative straight away. The location decor and tranquility on the side of the river are fantastic. We will definately stay again and would recommend to all.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peter G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christopher H, Public Relations Manager at Shard Riverside Hotel, responded to this review, April 1, 2013
Hi Peter G,

Shame you only had one night at our riverside retreat. Do visit again and explore countryside walks through the local village and beyond. I'm pleased to read our staff looked after you, plus our riverside location helped make your dining experience an enjoyable and pleasant one.

Thanks
Chris Hurst
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Blackpool
Level Contributor
53 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed March 4, 2013

We stopped off for tea with friends on our way back from a weekend away in Derbyshire and had an excellent tea time meal overlooking the river Wyre with the sun setting in the background. The staff were excellent as usual with nothing too much trouble for the busy restaurant manager. Great fish and chips washed down nicely with a pint or 2 of Hen Harrier - marvellous

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank celticbikerBlackpool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christopher H, Public Relations Manager at Shard Riverside Hotel, responded to this review, April 1, 2013
Hi celticbikerBlackpool,

Fish and chips, and a pint.. you're making me hungry writing this!

Thanks for stopping by the Shard. It will soon be time to fire up the bike, so do head over again sometime.

Also check out our website, I've recently posted a lovely sunset taken in late February.

Thanks
Chris
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yorkshire
Level Contributor
85 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed March 3, 2013

Nice location, just outside Blackpool.
Good staff, nice bar and great food.
Evening meal was very good, but the restaurant service and organisation could have been better.
Similarly breakfast was very good food, but service a bit chaotic.
Only problem with the room was a noisy ac unit outside that went on until late and very thin walls and creaky floors.
Would stay again though.

Stayed February 2013, traveled as a couple
Helpful?
Thank TDYorks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christopher H, Public Relations Manager at Shard Riverside Hotel, responded to this review, April 1, 2013
Hi DaveTYorkshire,

I'm glad you enjoyed our Lancashire menu. We always try our best with our restaurant service, and on busy occasions we aim to keep disruptions to a minimum. Your comments are always welcome as customer feedback is the best way we can monitor and maintain our high standard of service we aim to deliver.

On your next visit, if available, do ask for a front facing room with a river view (to be fair only one of our 23 bedrooms faces into the interior of the building, and I guess due to high occupancy this is the room you were allocated).

Anyway, thanks again for your positive review, and for visiting us here at the Shard Riverside.

Chris Hurst
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ashtead, United Kingdom
1 review
Reviewed March 3, 2013

Just returned from a short stay at this family run hotel. Very welcoming reception by all staff. The breakfasts were superb, especially the smoked haddock with poached eggs and homemade horseraddish sauce.
We took the suite on the top floor, the room was modern, well laid out and the overall impression of the hotel is that they are out to make visitors stay as comfortable and as enjoyable as possible, something you do not get with the larger chain hotels.
The only negative is hotel does not have a lift and the stairs are narrow, which makes carrying heavy luggage upstairs a little difficult.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 107SeasonedTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christopher H, Public Relations Manager at Shard Riverside Hotel, responded to this review, April 1, 2013
Hi 107SeasonedTraveller,

Thanks for visiting our family run hotel. I'm delighted you noticed our extra efforts we put in compared to your typical chain hotels. As a family business we aim to give our guest that little extra personal experience, so thanks for noticing. I'll be sure to thank our staff also.

Many thanks
Chris Hurst
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Shard Riverside Hotel

Property: Shard Riverside Hotel
Address: Old Bridge Lane, Poulton Le Fylde FY6 9BT, England
Phone Number:
Location: United Kingdom > England > Lancashire > Poulton Le Fylde
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Poulton Le Fylde
Price Range (Based on Average Rates): $
Hotel Class:4 star — Shard Riverside Hotel 4*
Number of rooms: 23
Official Description (provided by the hotel):
With stunning river views, comfortable sleeping and free wifi throughout, the Shard Riverside is the perfect choice for the modern traveller or discerning business guest. Just a stone's throw away from the M55 Motorway yet nestled in Lancashire's finest rolling countryside, the Shard offers a relaxing get-a-way from the hustle and bustle of modern life. Enjoy our riverside restaurant with fabulous views, serving local Bowland Ales and a wide choice of Lancashire dishes all prepared using the best in local produce. Just 10 min drive from the M55 Motorway and 2 miles from Poulton-le-Fylde train station, the Shard Riverside is well connected for the modern day traveler. So if you're staying for one night or more, come and see why guests regard the Shard Riverside as a jewel in the crown on the Fylde Coast. Our 23 bedrooms are clean, comfortable and tastefully decorated with most enjoying stunning, panoramic river views. All rooms have free wifi, plus internet connected TVs for your modern convenience. Rooms range from standard double en suite to luxury signature rooms with guaranteed river views. ... more   less 
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Also Known As:
Hotel Shard Riverside
Shard Riverside Hotel Poulton Le Fylde, Lancashire

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