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All reviews thermal journey the outdoor hot tub elemis toiletries two bedroom suite zen garden evening meal mud chamber the penthouse holiday village birthday treat orangery restaurant dressing gowns an overnight stay relaxing break my mum every member of staff couldn't do enough
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Reviewed July 24, 2016 via mobile

Great spa with loads of little rooms to go in for 2 hours. Then we had lunch I had the beetroot risotto and peach starter and they were gorgeous!! I then had a tailored massage and a facial and hot stone massage it was 2 hours of bliss. I have had a lot of massages and it was one of the best... You can get. Nice smoothies outside in the thermal journey. One thing I wil say is it was a bit pricy for drinks etc even just soft drinks were well over priced

Date of stay: July 2016
Trip type: Traveled with friends
Thank Rachel W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 23, 2016 via mobile

Absolutely fantastic spa, facilities great, food amazing, staff very helpful, lots of different areas to relax in both inside n out. One of the best spas I've been to. However treatments (as in other spas) are never the length they specify, always cut short n staff say it's cos it includes dressing/undressing times-but if a rip off really

Date of stay: May 2016
Trip type: Traveled with friends
Thank alirobz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 20, 2016

This is an excellent hotel and spa. My three bridesmaids and I went to Ribby Hall Hotel for the weekend for a quiet, relaxing hen do. We had a suite between the four of us which was perfect. The rooms were spacious, comfortable and very clean. The staff throughout the hotel were friendly, attentive and very professional, especially the staff at the spa. Aga one of the receptionists went out of her way to locate a necklace I had left in the pocket of my dressing gown after a treatment. She phoned me with updates several times and within two days I had it back. Brilliant service. Both my bridesmaids and I were extremely impressed and wouldn't hesitate to return either together or with our partners. I would recommend this hotel wholeheartedly.

Date of stay: June 2016
  • Trip type: Traveled with friends
    • Rooms
    • Cleanliness
    • Service
1  Thank Janey B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 20, 2016 via mobile

We used the spa and hotel for our wedding night.

The room was beautiful, spacious and absolutely pristine.

The spa was great there seems to be a limit on numbers admitted at one time so no room felt too full or overcrowded. The outdoor jacuzzi was lovely and every heat experience was just amazing.

The restaurant had a limited menu for vegetarian options but the staff were so accommodating and after telling them it was our wedding night made a little fuss with a complimentary desert which was a very nice touch.

The reception extended our spa access and check out time the following day as we had arrived later than we anticipated with minimal fuss.

On the whole the spa, accommodation and customer service were second to non and we would definitely return.

Date of stay: May 2016
Trip type: Traveled as a couple
Thank hayley001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 20, 2016 via mobile

Went for a short break overnight, and treated ourselves to the Penthouse suite (that I would highly recommend). Treated to the hottest day of the year (obviously pre booked), which made the spa day even more enjoyable. Fabulous facilities with the outside Zen bar a great addition to the already top facilities. Have booked agin for September.

Date of stay: July 2016
Trip type: Traveled as a couple
1  Thank Steve W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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