Visited as part of a group to celebrate a birthday.
Suite very spacious, nice décor.
Spa really nice experience. Had a facial - therapist (Amy) was fantastic.
Dinner food in Restaurant was excellent though one waiter was over familiar and forgot things that had been asked for. He needs to be efficient and friendly.
Breakfast in the Bistro was excellent and the staff were exceptional - every person was polite, professional and courteous - take note at the Restaurant.
Air con in room very hot, unable to turn it down without reception intervening.
Window in bedroom was screwed shut which made the room even hotter. Excuse of security issues was not acceptable as window had a mechanism to prevent it from opening fully which could have been used and window in the lounge of the suite opened. Night porter did not have the allen key to sort it out which was v frustrating.
Back wall of shower had mould and shower screen was not clean
On the whole though it was a good place to stay, and it could have been an excellent place to stay with just a few minor changes.
- Official Description (provided by the hotel):
- Luxury and award-winning 39 bedroom Spa Hotel at the 5 star Ribby Hall Village. Set in the heart of the beautiful Fylde and Lancashire countryside and only 25 minute's drive from the Lake District. Rated high 4 star from the AA. The Brasserie at The SPA Hotel has two rosettes. The Orangery opened in 2015. Bed and breakfast, spa breaks or room only rates available. A Unique aqua thermal journey / spa facilities are available, as well as a choice of more than 100 treatments for both men and women to enjoy. ... more less
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- Also Known As:
- The Spa Hotel At Ribby Hall Village Wrea Green, England