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“Indulgent and Relaxing Break”

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The Spa Hotel at Ribby Hall Village
Ranked #1 of 2 Hotels in Wrea Green
Certificate of Excellence
Gloucester
Level Contributor
275 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 203 helpful votes
“Indulgent and Relaxing Break”
Reviewed November 1, 2012

Stayed here on a two night spa package which included the aqua thermal journey, two treatments, bed and breakfast, one evening dinner and a spa lunch and have to say the whole experience was luxury from beginning to end.
The hotel is set at the top of the Ribby Hall Village complex which in itself is an upmarket complex of bungalows, motel, restaurant, teashop and sports facilities including an adult only swimming pool, fun pool with flume, golf course, miniature golf, boating lake and equestrian centre, all available for use by those staying at the Spa Hotel...if you have the time!
The hotel is adult only, a welcome cocoon for those of us surrounded by children in our day job! As soon as you enter the calm atmosphere is apparent. All staff are helpful and attentive, to the point that I actually felt some of the waiting staff tried too hard!
The bedroom was very clean and well equipped with everything you needed including a fridge with fresh milk and bottled water, robes and mules. The bed was comfortable with high quality bedding.The bathroom included a shower cubicle and a deep spa bath, fluffy towels and toiletries.
You could start using the spa facilities as soon as you had checked in and after check out on the last day so in all we completed the aqua journey 4 times during our stay. Staff in the spa area give a guided tour of the facilities the first time you use the area which include excellent changing facilities, lockers, changing cubicles, hairdryers,showers with toiletries and a spinner for wet swimwear.
The spa itself consists of a series of steam rooms with different herbal and salt infusions, an indoor and outdoor sauna, outdoor hot tub, a pedicarium, small pool with jets and bubbles, a lounger area including some heated ones and a zen garden which was surprisingly sheltered to relax in wearing swimwear even in October. Do not miss the upstairs relaxation rooms, one darkened and the other with picture windows with views over the surrounding countryside.
The therapists and treatments were also top notch and the whole spa area isis spotless and well maintained.
Food was nouvelle cuisine style, beautifully presented with some unusual dishes and combinations. We also partook of afternoon tea on both days which comes on a three tier cake stand, dainty sandwiches at the bottom, cakes in the middle and scones with home made jam and clotted cream on the top. We had breakfast delivered to our room, there was an excellent choice of the usual cereals, yoghurt, fruit, full English or continental croissants/pastries and also items such as smoked salmon bagels and maple syrup pancakes with bacon.
All in all a stay here does what it sets out to do, totally relaxes you and eases away the strains of everyday life!
Just a few minor observations that could be addressed to keep the experience absolutely the finest,
1. The spa was very crowded on the Sunday afternoon when we arrived, it was impossible to get into some of the steam/sauna rooms at all and those we did you were squashed in like sardines so not that pleasant, unable to get a turn in the hot tub, pedicarium or on a lounger at all so I was a little disillusioned but this was rectified on the Monday and Tuesday when numbers were much more manageable and the whole experience relaxed as it should be. Numbers of day visitors need to be restricted more at the weekends to overcome this. The £27 entrance fee for a day pass is amazing value for the venue-it is the same price as the Thermae Spa in Bath for just 2 hours for a far more exclusive and less crowded experience.
2. Poly bags should be provided by the spinners for wet costumes as happens in most other spas I have been to.
3. The continuous piped music everywhere began to grate,it spoilt my time out in the Zen Garden in particular. I enjoyed the outside hot tub and outdoor sauna, the only places where there is no music, though did find too late we could switch it off in the upstairs relaxation rooms,The restaurant, bar and reception areas also have continuous music so the only escape is your bedroom! Perhaps it needs to be realised that not everyone wants the continuous assault on their ears!
4. Despite turning the card on our bedroom to say please service the room, we came back over three hours later to find it had not yet been done, and although it was seen to during the afternoon it was depressing to return to an unkempt room after a morning's activities
5. There was piles of dirty laundry in the corridors for much of the day, realise they are busy with change overs but this should be an invisible operation
We have enjoyed cruises on Cunard line for which the daily price is pretty much the same as the hotel charges and points 4 and 5 would just never happen on board, we have always been intrigued as to how they manage to know when you are in and out of the cabin as everything just happens invisibly as if by magic and I felt that the same should apply here with the quality product you are delivering.

  • Stayed October 2012, traveled as a couple
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Helpful?
Thank earthtravelller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (218)
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English first
Worcester, United Kingdom
Level Contributor
58 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed October 31, 2012

Whilst we were concerned that the hotel might not be our usual four star quality due to its location, we were very pleased from the moment we arrived until we departed having taken in the optional spa experience. Being able to take advantage of the spa from arrival until departure was great.
Bedroom excellent, evening meal first class and a beautiful breakfast selection with cooked breakfast to your requirements. We will certainly return.

  • Stayed October 2012, traveled as a couple
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Helpful?
Thank Peter M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ponoka, Canada
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 30, 2012

We arrived at Ribby Spa Hotel and first impressions were great. Upon entering the spa reception we were greeted by friendly and helpful staff, given our locker keys and escorted into the changing rooms to be briefed on the day's activities. Lovely clean changing rooms with spacious lockers stuffed with fluffy towels, robes and slippers....great! Off we went to begin our hydro-thermal journey, the whole spa environment was excellent, lovely pool with alternating bubbles and water jets, lovely hot beds to lie on, plenty of steam and sauna rooms and a really lovely outdoor jacuzzi with lovely views. After a couple of hours spent in the spa we went to the brasserie for lunch which was lovely, the staff all knew exactly what they were doing and were very attentive. After lunch we had some treatments, the therapists were all very friendly and professional. After another hour or so spent in the spa we decided to check in and go to our room to prepare for the evening meal. We had booked a room for 3 people and this consisted of a room with two twin beds and a double room with seperate lounge area, really good sized and with every convinience you could reasonably expect. The bathroom had a bath AND seperate shower which was a nice surprise. We had been booked into the brasserie at 8pm but after a hard day's lounging around we were all quite tired and decided to see if they could move our table forward, reception were very helpful and managed to get us in for 6.30pm instead. After another fantastic meal we retired to our super comfy beds and had a fantastic night's sleep. All in all we had a fantastic experience and for the price we paid could not believe the service we recieved. We would definately recommend Ribby Hall Spa Hotel and cant wait to visit again! Perfect

  • Stayed October 2012, traveled with friends
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Helpful?
Thank Sara S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
61 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed October 29, 2012

Just arrived back from a 2 night stay at this hotel. I have previously stayed in one of the cottages on the site but this experience far surpassed that for me..We booked the 2 night package which included breakfast each morning, accommodation in a luxury twin room, 2 course dinner in the brasserie on one evening and admittance to the aqua thermal journey. We also purchased an additional 2 treatments in the spa.
The hotel is sited at the top end of the drive with a large lake at the front. There is ample free parking at the hotel and it is adults only.. On check in the staff were excellent, took time to answer any questions we had and give us information about what to do to make full use of facilities.
The room was spacious and the beds very comfortable. There were good quality complimentary toiletries in the bathroom. The accommodation was spotlessly clean and tastefully decorated with a fridge in the room and safe for valuables..
I have to compliment the staff. The service in all areas was excellent. Very friendly, approachable and courteous and this was genuine not forced in my opinion. The food in the brasserie was excellent and very nicely presented. the only issue we had was that a couple of the 5 options for main course were unavailable so this limited the choice (we dined at 8.30pm) I did mention to the manager that this was disappointing and he offered us free desserts to compensate, which was acceptable to us. I would probably book an earlier sitting though in future.
The treatments were wonderful with skilled and knowledgeable staff and it certainly helped us enjoy a relaxing weekend.
If you don't want to stay in the hotel for food on both nights then there is a restaurant on the main site and in Wrea Green there is the Grapes hotel, only a couple of miles from Ribby Hall (it cost £4 in a taxi) The food was very nice and reasonably priced. There is also an Indian restaurant about a mile or so from the site. Additionally there is a bar and grill on the site but this is quite a busy family type area with an arcade next door so if you are looking for a quiet meal then you would want to avoid this as an option.
Blackpool promenade is about 8 miles drive from the site if you fancy a trip out.
We have already booked a return visit in 2013, taking advantage of the loyalty discount offered if you rebook within 7 days of your visit (note: I don't think you get this through the online booking process so give them a call to book if you want this)

  • Stayed October 2012, traveled with friends
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Helpful?
Thank JackieH49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester
Level Contributor
41 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed October 28, 2012

Went as 3 girl friends, this meant we got given a 2 bedroom suite which was amazing, huge bathroom and living areas. Long windows with a nice enough view. Spa is brand new and therefore very clean , we enjoyed the aqua thermal journey and mud temple at £15 ahead (definitely good value). Food at the restaurant was included at 2 courses, this was some of the best a la carte I have had. Service great from the staff, they worked hard. Some works were going on downstairs, so our breakfast was in room complimentary, this was amazing. Great selection and all set up for us in a non intimidating way.

I am returning for my birthday on 18th November!

  • Stayed September 2012, traveled with friends
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Helpful?
Thank Belle1828
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rufford, United Kingdom
Level Contributor
4 reviews
Reviewed October 23, 2012

Myself and 3 girlfriends booked the weekend break at the Spa Hotel which included 2 nights B & B and one dinner. For the Sunday we booked a spa day which included the Aqua Thermal Journey (2 hours) - stunning, lunch in the Brasserie - fantastic, 1 hour facial, 1 hour body massage, 30 mins, manicure, 30mins pedicure - all brilliant. Body massage that good I dozed off 4 times! For that last 6-7 years we have gone to Champneys whose treatments tend to be only 20-25mins followed by a hard sell of the products they have used! Our suite was great with a twin bedded room, double bedroom, large bathroom incl bath & shower and lounge with TV and fridge. Dinner in the brasserie on Sun night was of the highest standard as was breakfast. Above all, the staff in both the hotel and spa were all fantastic - definitely go again!

Room Tip: Suites on the front have lovely views.
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  • Stayed October 2012, traveled with friends
    • Value
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    • Cleanliness
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Helpful?
Thank Joyce S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed October 21, 2012

I have been to a number of spas and rate this amongst the best easily. The hotel was lovely and the room was fabulous. Large bathroom and nice touch of real milk and complimentary water in an in room fridge. The food was excellent in the restaurant and the service fabulous, both from the bar and restaurant staff. I had a sports massage which was very nice and there was no emphasis on trying to sell me products after which I dislike from other spas. The aqua thermal journey is lovely. Only critique I could give is two of the hairdryers in the changing rooms didn't work so people had to wait and there did not appear to be enough hooks to hang towels in the spa area. The staff were very accomodating when I explained I did not realise we had to use the aqua thermal journey on the night we checked in and let us use this the next day. The breakfast was lovely and service was very quick which was appreciated as we were rushing for treatments. A separate relaxation room would be nice where you could sit on nice couches and sleep (I have seen this at other spas and there were beds to lie on around the spa are but this was quite noisy and well lit) but on the whole a fabulous place, great service which is very rare and hope they keep up the good work!

  • Stayed October 2012, traveled with friends
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Klock12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Spa Hotel at Ribby Hall Village

Property: The Spa Hotel at Ribby Hall Village
Address: Ribby Road | nr Blackpool, Wrea Green PR4 2PR, England
Phone Number:
Location: United Kingdom > England > Lancashire > Wrea Green
Amenities:
Bar / Lounge Beverage Selection Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Wrea Green
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Spa Hotel at Ribby Hall Village 4*
Number of rooms: 42
Official Description (provided by the hotel):
Luxury and award-winning 39 bedroom Spa Hotel at the 5 star Ribby Hall Village. Set in the heart of the beautiful Fylde and Lancashire countryside and only 25 minute's drive from the Lake District. Rated high 4 star from the AA. The Brasserie at The SPA Hotel has two rosettes. The Orangery opened in 2015. Bed and breakfast, spa breaks or room only rates available. A Unique aqua thermal journey / spa facilities are available, as well as a choice of more than 100 treatments for both men and women to enjoy. ... more   less 
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The Spa Hotel At Ribby Hall Village Wrea Green, England

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