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“Good business hotel”

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Highgate House Hotel
Ranked #1 of 1 Hotels in Creaton
Certificate of Excellence
Reviewed December 12, 2013

I've stayed here a few times over the past month, doing a weekly overnight trip. The service is reasonable, the meals in the restaurant are quite reasonable and not too heavy. The rooms are comfortable, and it's not too noisy.

Probably the highlight is the breakfast which is quick and good quality. I will keep using the Highgate when I am up in Northampton.

Stayed: December 2013, traveled on business
Thank pjbwilson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SundialManager, Manager at Highgate House Hotel, responded to this reviewResponded December 13, 2013

Dear pjb,It was really good to read your feedback and to note that we have met all your requirements of a business hotel.We cater for large conferences and events but do try very hard to look after our individual guests as well.

I do hope you will continue using us and please let me know if you feel we can improve on anything ,

Best Wishes,Paul Williams ,General Manager.

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437 - 443 of 729 reviews

Reviewed December 9, 2013

Would like to thank all the staff for the attention detail that made our wedding so enjoyable.

All the guests had a great time and the food for the canapés, wedding breakfast and breakfast the following morning excellent. Afternoon tea is to be recommended just make sure you are hungry because it is huge......

  • Stayed: December 2013
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Thank Alig600
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SundialManager, General Manager at Highgate House Hotel, responded to this reviewResponded December 10, 2013

Dear Alison,Thankyou for your very kind words,I will make sure all the staff are aware of them.

It was great to read that you enjoyed your special day .Chef Lee Gaskins and his team will be delighted to read that you especially enjoyed the food throughout your stay with us,

Congratulations and Best Wishes for the future,

Paul Williams,

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Reviewed December 1, 2013

Just had a most wonderful Medieval Dinner celebrating my 50th at Highgate House . The food and service was outstanding for 60 friends who attended . Particular thanks to Chef Lee Gaskins , Chris Porter and all the service staff . Also thanks to staff on reception as well as the event planner Natalie .
18 of us stayed the night in comfortable rooms and had a cracking breakfast on a large reserved table.
Well done to all.
Mark Adams.

  • Stayed: November 2013, traveled with friends
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Thank Mark A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SundialManager, Manager at Highgate House Hotel, responded to this reviewResponded December 2, 2013

Dear Mark,Thankyou so much for your very kind words.It was great to read that you and your guests enjoyed yourselves on what was a very special occasion,
Happy Birthday !

Kind Regards,Paul Williams,General Manager.

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Reviewed November 24, 2013

I stayed at Highgate House recently for a day and night as i was attending a conference there.. The hotel is very unusual being made up of a series of different style buildings but it certainly has a charm with courtyards and gardens containing such relics as a London bus and an old telephone box! My room was in a block away from the main building which is a little inconvenient especially when the weather is not good but my bedroom and en suite were 1st class, very comfortable and tastefullly furnished. The room had an excellent desk to work at BUT that was no consolation for a very unreliable broadband wifi link which prevented any work online. I suspect the wifi may be more reliable in the main House. The dinner was excellent too served in the beautiful panelled room.

Room Tip: Main house may be better for convenience and wifi coverage.
  • Stayed: November 2013, traveled on business
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Thank Ian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SundialManager, Manager at Highgate House Hotel, responded to this reviewResponded November 27, 2013

Dear Ian,Thankyou for your very kind and constructive review,it was great to read you enjoyed your stay with us.Sorry to read you had issues with your WiFi connection. We will investigate further and rectify the problem.

Hope you can visit us again soon,Why not come for a week-end ?

Kind Regards,Paul Williams,General Manager

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Reviewed November 11, 2013

I have just spent a Saturday night at Highgate House, part of the Sundial Group. This hotel has established itself as one of the leading conference venues, and it is not hard to see why. My visit was to have a brief escape from a busy schedule and to relax. I had all sorts of ideas to make use of the sauna, gym, swimming pool and country walks. However, immediately upon arrival, the welcome was so warm and friendly, and the accommodation so comfortable, my whole time was spent simply relaxing, in the bar, lounge and room. It was wonderful.
The accommodation is arranged in individual single story blocks surrounding the original old Highgate House. I presume one of the purposes is to enable conference groups to be kept together. This seems a good idea. It is possible to stay in the main Highgate building at an additional cost.
I imagine that this hotel is very busy during weekdays. On Saturday, there were some conference delegates attending, but the place was generally quiet, calm and peaceful.
My room was 114. It was large, light and well equipped. Maintained to a high standard and very clean. The heating was by a large single radiator with an easy control thermostat keeping the room at a perfect temperature on a frosty night. The bed was large and very comfortable with a perfectly Tog rated duvet. I noticed there was no air-conditioning, but there are two full sized opening windows for those hot summer days. The en-suit was large, bright and clean with ample fluffy towels and the usual supply of toiletries.
The "light-bite" bar snacks are very generous proportions. The 100% Angus Burger with all the trimmings was a feast in itself and well worth the £10 or so. The evening meal was taken in the main restaurant and included in the package. The choice was limited, but more than adequate. The presentation and quality of food was excellent and the service discreetly attentive, and very good. I understand the Chef is locally acclaimed and awarded. The food is locally sources and prepared fresh. The breakfasts are self-service buffet style with the whole range of foods available. Very fresh. Very tasty.
From the checking in to checking out, all the staff - without exception, were helpful and cheerful. Nothing was too much trouble. Happy staff makes happy guests!
I am only sorry that I was not able to make use of all the facilities on offer - maybe next time!

  • Stayed: November 2013, traveled as a couple
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Thank TrevorFM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 3, 2013 via mobile

We stayed one Saturday night in November,following a wedding. The wedding, reception, and food was as good as anywhere with a very nice room for the actual service. Staff are pleasant & attentive. Rooms are either in the old house, or in the added on 60s & 70s style buildings which have been added in a somewhat haphazard fashion. All worked in the room, which was on the small style with no character. Parts look rather tired, and some damp smelling patches in corridors & stairways. We paid £95 for a double room with breakfast which is overpriced for these rooms.£60 would be a fair price

Stayed: November 2013, traveled with friends
Thank Derekwozthere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 3, 2013

The positive of high gate are the staff, friendly and smiling. However the hotel is very shabby. Our room 208 had faded wall paper,an old double bed disguised with a memory foam mattress. The room was so hot even with radiators off in november I was considering a shower to cool down. The evening meal was very bland tasting and not much choice, this really needs improving. The first table we were seated at was so wobbly you couldn't have eaten a meal on it, tables and large brown mirrors also very tired and shabby. Money needs to be spent on improvements. The pictures you see on the web site are very misleading too. It really is a miss match of buildings. The games room???? A ping pong table and mini football table! We wont be staying here and we are disappointed a nice quiet weekend here was not as nice as we hoped.

  • Stayed: November 2013, traveled as a couple
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Thank samwoodford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Highgate House Hotel

Address: Grooms Lane, Creaton NN6 8NN, England
Phone Number:
Location: United Kingdom > England > Northamptonshire > Creaton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Creaton
Price Range: $89 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Highgate House Hotel 4*
Number of rooms: 97
Official Description (provided by the hotel):
Based in and around a 17th century mansion, Highgate House is a beautiful country house hotel set amongst rolling countryside,just 7 miles from Northampton. Accommodation consists of 97 en-suite bedrooms, all of which are individually decorated. Some of the bedrooms are located in the original building whilst the majority are housed in areas across the estate. Each room is fully equipped with hot drink facilities, an alarm clock-radio with iPod docking station, a television and toiletries from the Gilchrist and Soames 'BeeKind` range. You stay also includes includes free WiFi, use of the fitness room and pool, free parking on-site and unlimited tea and coffee. Guests can look forward to a delicious seasonal menu prepared by the award-winning team of chefs, headed up by Lee Gaskins, who has won Northamptonshire's Chef of the Year twice. Food is served in the brasserie-style Terrace Restaurant and lighter meals can be enjoyed in the main bar area. Traditional afternoon tea is available between 3-6pm daily, with a selection of sandwiches,homemade cakes and scones with cream and jam. Leisure facilities include an indoor swimming pool, gym, sauna and tennis courts. The hotel's 26 acres of grounds also offer an idyllic setting for walking, with easy access to the surrounding countryside. ... more   less 
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Also Known As:
Highgate House, a Sundial Venue Hotel Northampton
Highgate Hotel Northampton

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