We bought a voucher of wow, the first attempt to book it was a nightmare, spoke to one man and he was too busy talking to colleagues was not listening. I was reassured it was booked, I asked for a confirmation email but never received it. I telephoned days later to just confirm and as expected it wasn't. I was furious as we had all booked time of work, he was rude and arguing on the phone saying he had booked what I requested. Again I was reassured the booking had been made CORRECTLY this time. Days later still no email. When I rang a young lady reassured me it was booked she was very helpful unlike the previous man I spoke to.
On arrival the bungalow looked nice, all newly refurbished. But once settled in we realised it appeared to be finished very quickly and not to a great standard. It was clean but no blinds up in the kitchen, dining area. There was a back door, locked and a metal gate on the outside bolted so no other fire escape except the front door. The boiler wasn't working and once they fixed it again next day it broke so no hot water! There was no facilities to hang clothes up, or draws for clothing, in the kitchen which seemed modem had no pots or pans or dishes for cooking with, under the boiler was all exposed walls not finished.
It defiantly seemed like a rush finish to earn some cash!
The staff we met in the hotel were very helpful, we met Robert who was on reception and he was very pleasant and was bending over backwards to ensure we were ok.
We defiantly won't be going back again.
- Official Description (provided by the hotel):
- This historic Hotel is just minutes from the town of Batley, and a short driving distance to local beauty spots, including Bronte Country, Summer Wine Country, Yorkshire’s Skopos Motor Museum, Howley Hall Golf Club, and Bagshaw Museum, to name a few. Guests can also visit surrounding cities including Dewsbury at 1 mile, Brighouse at 2 miles, Cleckheaton at 2 miles, Osset at 2 miles and Leeds, Wakefield, Huddersfield, Halifax, and Bradford that are only 5 miles away. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Priceline, TripOnline SA, Hotwire and Travelocity so you can book your Healey Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Alder Hotel Healey Lane