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“Bungalow not finished”
Review of Healey Hotel

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Healey Hotel
Ranked #1 of 1 Hotels in Batley
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Bungalow not finished”
Reviewed September 5, 2013

We bought a voucher of wow, the first attempt to book it was a nightmare, spoke to one man and he was too busy talking to colleagues was not listening. I was reassured it was booked, I asked for a confirmation email but never received it. I telephoned days later to just confirm and as expected it wasn't. I was furious as we had all booked time of work, he was rude and arguing on the phone saying he had booked what I requested. Again I was reassured the booking had been made CORRECTLY this time. Days later still no email. When I rang a young lady reassured me it was booked she was very helpful unlike the previous man I spoke to.

On arrival the bungalow looked nice, all newly refurbished. But once settled in we realised it appeared to be finished very quickly and not to a great standard. It was clean but no blinds up in the kitchen, dining area. There was a back door, locked and a metal gate on the outside bolted so no other fire escape except the front door. The boiler wasn't working and once they fixed it again next day it broke so no hot water! There was no facilities to hang clothes up, or draws for clothing, in the kitchen which seemed modem had no pots or pans or dishes for cooking with, under the boiler was all exposed walls not finished.
It defiantly seemed like a rush finish to earn some cash!

The staff we met in the hotel were very helpful, we met Robert who was on reception and he was very pleasant and was bending over backwards to ensure we were ok.

We defiantly won't be going back again.

  • Stayed September 2013
    • Value
    • Location
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Helpful?
1 Thank Nickysilv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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283 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • English first
  • Any
English first
Doncaster, United Kingdom
Level 3 Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed August 26, 2013

stayed one night as we were going to the town hall to see a show. we were looked after very well when we arrived. our room was clean and tidy and quite spacious. can back to hotel about 1am and had a drink with the night porter what a nice friendly man he is.
would stay again if in the area.

  • Stayed July 2013, traveled with friends
    • Value
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Helpful?
1 Thank flowerboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tamworth, United Kingdom
Level 2 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 9, 2013

This is a small, 2-star hotel that seems to be working towards a higher rating. My wife and I spent two nights, and made the sensible decision to upgrade from a standard room to one with a four poster bed. Our upgraded room was excellent, but from what we saw, the standard room wasn't all that great (we were shown both rooms so that we could decide whether to upgrade or not). The upgrade cost an extra £10 per night. I think there is only the one four-poster room.
The staff were friendly, and the hotel itself is pleasant, but it is outside the town centre in a not particularly attractive or interesting location, in a mainly residential area of elderly terraced housing. There is nothing much to do in the immediate vicinity and after checking in we drove in to the town simply to have a look around and find somewhere for something to eat, ending up in the cafe of a rather dark and unattractive branch of Tesco (more recently in the news for refusing to help a shopper look for her lost child!)
Batley is an unattractive town within a larger urban conurbation, but the hotel nevertheless provides a good location for touring West Yorkshire, and is conveniently located for some of the area's historic buildings, museums and other landmarks, or for visiting Leeds and other nearby towns and cities.
We had breakfast and dinner at the hotel on both days, and found the food of high quality - certainly better than the hotel grade might suggest. The only down-side was that the restaurant area was very quiet and lacked atmosphere as a result - on our first night, we were the only diners, and there was only one other occupied table on the second night, and never more than two or three tables in use at breakfast. Most of the other hotel guests seemed to be van drivers or workers simply in need of a room for the night. Perhaps because there were so few diners, we also found the restaurant quite chilly, especially on the first night when the weather was cold and wet.

Room Tip: If staying as a couple, pay extra to upgrade to the four-poster room if it is available.
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  • Stayed May 2013, traveled as a couple
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    • Location
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Helpful?
2 Thank Andy J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level 6 Contributor
127 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed July 31, 2013

We have just returned from a 2 night stay with 2 course evening meal included. The hotel was very clean, although a little dated. The carpets for instance were a little worn. We were made to feel very very welcome and our room overlooked the garden. The room was excellent. It was clean, spacious, very quiet with all facilities that one expects nowadays. The only negative note is that we appeared to be the only couple in residence. The town of Batley was very disappointing but a fabulous base to explore the surrounding area.

Room Tip: Hotel is on a cobbled drive surrounded by private housing so would feel that all rooms would be quie...
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  • Stayed July 2013, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank LymeRegisfans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guisborough
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 25, 2013

We took up a Dealcloud weekend offer -- suspiciously cheap, but the description of the hotel on their website looked OK, and it seemed (and was) a good base for exploring the local countryside, Yorkshire Sculpture Park etc. First the good points: friendly and chatty staff & manager, good breakfast, decent evening meal on the Saturday (no dinners on Sunday -- we weren't told that on registration, and the website says, "Each evening, the restaurant serves a carefully created, mouth-watering menu ...").

It also says, "Set in 2.5 acres of beautiful tree lined gardens" -- LOL! The gardens consist of about half a tennis court's size of lawn and bushes, with a few trees at the edges, plus an overgrown, scrubby, uncared-for wooded wilderness of much the same size. The "2.5 acres" must refer to the whole groundplan owned by the hotel, the great bulk of which is occupied by the hotel itself and its car park.

"Wonderful surroundings": that must be the tract of semi-derelict land (presumably a failed building project) between the hotel and the surrounding down-market edge-of-town housing. The website pictures give the feeling of an elegant small country hotel -- the countryside is quite some distance away, alas.

The shower in our bathroom didn't work -- the fault was such that it clearly had not worked for some time -- so we changed rooms after the first morning. The second room was OK, though with creaky floorboards (a feature of the upper storey), but the wardrobe featured a half-empty bottle of vodka and an unused bottle of sports tonic -- so presumably the room-cleaning leaves a little to be desired. The most puzzling feature, though, was a notice in our bathroom -- and presumably in others -- saying that the water was not drinkable! What on earth have they done to the mains supply??!

  • Stayed June 2013, traveled as a couple
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Helpful?
2 Thank Rod R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Batley hotels

Newcastle upon Tyne, United Kingdom
1 review
Reviewed July 23, 2013

Evening meal was okay. Staff were helpful. Hotel was good, if a little tired and out of the way. All was going well until woken by really loud soft rock music at 2:15 in the morning. Phoned reception and they immediatly turned the music down.(but you could still hear it). I can only assume the night porter and his friends were having a party. No consideration at all given to guests in rooms above. Very dissapointing and unprofessional after a promising start. Would advise against staying unless you don't require much sleep...

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank paulmartin186394
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spalding, United Kingdom
Level 6 Contributor
126 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed July 22, 2013

this WILL be a cosy hotel when the refurbishments are done, the bar and dining room are well decorated and pleasant to eat in. the breakfast and evening meals are good. the young lady serving us was very attentive and we felt could go far in the hotel business. putting in a spa bath with thin walls between rooms did not seem a good idea, especially when guests use it at 01.30am, the noise would wake up the ghosts, its a shame so much money is needed to upgrade the other rooms as it all felt and looked very tired. stair carpet being threadbare in places,stained bedroom carpet but there was free internet in the room which is more than you get in the marriot hotel. pleasant garden or it will be once it is landscaped. although surrounded by houses it felt in the country once inside with no road traffic noise.

Room Tip: not next to the spa room
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank herinspalding
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Healey Hotel

Property: Healey Hotel
Address: Towngate Road, Batley WF17 7HR, England (Formerly Alder House Hotel Batley)
Location: United Kingdom > England > Yorkshire > West Yorkshire > Batley
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Batley
Price Range (Based on Average Rates): $
Hotel Class:2 star — Healey Hotel 2*
Number of rooms: 20
Official Description (provided by the hotel):
This historic Hotel is just minutes from the town of Batley, and a short driving distance to local beauty spots, including Bronte Country, Summer Wine Country, Yorkshire’s Skopos Motor Museum, Howley Hall Golf Club, and Bagshaw Museum, to name a few. Guests can also visit surrounding cities including Dewsbury at 1 mile, Brighouse at 2 miles, Cleckheaton at 2 miles, Osset at 2 miles and Leeds, Wakefield, Huddersfield, Halifax, and Bradford that are only 5 miles away. ... more   less 
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Also Known As:
Alder Hotel Healey Lane

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