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Tripadvisor
Plympton

“Dire”
Review of The Stannary Court

The Stannary Court
Ranked #5 of 6 Quick Bites in Plympton
Price range: $3 - $13
Cuisines: Steakhouse, British, Pub, Gastropub
More restaurant details
Restaurant details
Good for: Families with children
Dining options: Late Night, Breakfast, Reservations
Description: Part of the JDWetherspoon Pub chain, Located in the heart of Plympton. Best Bar None - Overall, Winner 2017. Best Bar None - Best Casual Dining, Winner 2017. Best Bar None - Best Pub, Runner-Up 2017. Best Bar None - Best Pub, Winner 2016.
Reviewed 5 weeks ago via mobile

The standard here has bombed. Dirty tables, small portions, portly presented food, horrendous service... Sorry, thinking of a positive. THE BEER'S CHEAP!!!

Date of visit: January 2020
Thank 893MarkS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3 - 7 of 519 reviews

Reviewed December 28, 2019

We went on Boxing Day - the pub was busy, with loads of cheerful drinkers and diners. The food was served quickly, and cheerfully, the drinks amazingly cheap compared with other local pubs. The Wetherspoons app, for ordering drinks and food seemed to be the only cloud on the horizon - didn't seem to work too well.

Date of visit: December 2019
    • Value
    • Service
    • Food
Thank Mike B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheStannaryC, Manager at The Stannary Court, responded to this reviewResponded January 1, 2020

Hi Mike B,

Glad to hear that you enjoyed your visit on Boxing Day and I hope that you do return in the future and continue to enjoy the service and atmosphere in the pub. With regards to the Order and Pay App being an issue for you during your time with us, I would love to hear more from you so that we can attempt to rectify this and improve your experience. If you would like to give me a call on 01752 283280 so we can discuss this, I would be grateful.

Thank you for writing a review for us and I hope that you have had a lovely Christmas!

All the best,
Gavin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 27, 2019 via mobile

Great atmosphere, standard for spoons, great service. Food is lovely can be very busy so book or get in early!

Date of visit: December 2019
Thank G9456VPlisad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheStannaryC, Manager at The Stannary Court, responded to this reviewResponded January 1, 2020

Hi G9456VPlisad,

Thank you for leaving us a short review, we are over the moon to hear your comments and will be relaying them back to the rest of our team! Hope that you have had a lovely Christmas and New Year and hope to see you again in 2020.

All the best,
Gavin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 15, 2019

Visited on Wednesday for chicken day only to be told by a nice young man that it had stopped but it was a surprise to him as well because he found out at the beginning of his shift.
We are regulars to this local Wetherspoons

Date of visit: December 2019
    • Value
    • Service
    • Food
2  Thank ann y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheStannaryC, Manager at The Stannary Court, responded to this reviewResponded December 18, 2019

Hi ann y,

Thank you for leaving us a 4* Rating. Sorry to hear that you were disappointed by the removal of our Chicken Club offer, we recently took the decision to remove certain items from the menu in order to improve the speed of service and hopefully you will be able to see the improvements when you come back to visit us.

I do hope that this does not deter you from dining with us as there is still a wide range of food available. Our pizzas seem to be flying out at the minute so I would recommend those if that is something that interests you.

Hope that you have a lovely Christmas and see you again soon,
Gavin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 12, 2019

The tables were not cleared and there was food on floor. These are two thinks that should be a priority.

Waited ages for our food to come. Used to vist regulary but will avoid for a while as its become so poor.

Date of visit: December 2019
    • Value
    • Service
    • Food
3  Thank Freedom824734
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheStannaryC, Manager at The Stannary Court, responded to this reviewResponded December 13, 2019

Hi Freedom824734,

Firstly I would like to apologise for the particularly poor standards that were delivered on your last visit with us and secondly try to reassure you that these are areas that we are currently focusing a lot of energy on as we agree that this is far below the experience that we want you and all of our customers to have.

Hopefully, you will be able to give us another chance and see the effort that we have put in to rectifying the issues that you have mentioned.

If you have any other comments then feel free to give us a call on 01752 283280 and we can discuss further.

All the best,
Gavin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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