Sadly the M&S Kitchen is let down by it's inconsistencies. Sometimes when I have been here, it has been excellent in terms of service, atmosphere and products. Other times it has been awful. I have been in a lot of different times of day, and it isn't even like there is a regular pattern of bad experience later in the day.
I also feel the toilet facilities let it down. They are below the level I would expect of M&S and certainly an outlet serving food and drinks.
You might be lucky - but it isn't always good.
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