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“In the main, very good.”
Review of The Royal Exchange

The Royal Exchange
Ranked #1 of 2 Restaurants in Hartpury
Certificate of Excellence
Price range: $5 - $33
Cuisines: Bar, British, Pub
More restaurant details
Restaurant details
Good for: Business meetings, Kids, Scenic view, Families with children, Romantic, Large groups, Local cuisine, Bar scene, Special occasions
Dining options: Dinner, Lunch, Brunch, Breakfast, Late Night, Accepts Mastercard, Accepts Visa, Buffet, Free Off-Street Parking, Free Wifi, Full Bar, Highchairs Available, Parking Available, Reservations, Seating, Serves Alcohol, Television, Waitstaff, Wheelchair Accessible
Description: Country pub serving real ale, cider and perry. Home cooked, local, seasonal food. Large beer garden, terrace and covered deck with views over the Malverns.
Gloucester
Level Contributor
14 reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
“In the main, very good.”
Reviewed January 1, 2014

I live locally to the Royal Exchange and have used the restaurant about ten times since refurbishment. Under new owners this was an extensive development which turned a real dump into a beautiful country pub. Menu is decent, sourced locally. Always had a really good meal. I think their problem has been service. This has improved recently, and though still patchy, is acceptable in the main. My main gripe with the place is having to go up to the bar to pay at the end - it's often very crowded and really takes the shine off the experience. That said, it's a nice place and the food is top notch!

  • Visited January 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Ricvhysard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShellyChamberlayne77, Owner at The Royal Exchange, responded to this review, January 7, 2014
Many thanks for taking the time to post a review. We are very pleased to hear that you have enjoyed your dining experiences with us although are dissapointed that the service hasn't lived up to your expectations.

Your comment regarding paying for your meal is a valid one and together with improvements to the standards of service, we will look to train all members of staff on the use of the card machine. The only limitation will come if you are eating outside or in the garden room where the signal for the machine doesn't quite reach!

Many thanks for your constrcutive feedback and we look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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234 reviews from our community

Visitor rating
    134
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    11
    6
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Clun, United Kingdom
Level Contributor
47 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
“Excellent value”
Reviewed December 26, 2013

We called in for a mid week lunch a couple of weeks before Christmas. This is a very pleasant country pub in the pale oak style. Welcoming staff, a roaring log fire and a busy but not crowded atmosphere gave us a good feeling. At the time we visited, part of the restaurant was blocked off for an extension currently being built. But there was no dust or mess and we were comfortably seated near the fire.
We chose to take advantage of the £7 lunch. This proved to be excellent value. My pork steak was certainly a good size and the accompanying mashed potato and apple was just right. My wife's beer battered fish and chips was also nicely cooked and flavoursome.
We look forward to returning again and trying out the new extension!

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Sussexswede
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShellyChamberlayne77, Owner at The Royal Exchange, responded to this review, December 27, 2013
Thank you for taking the time to write a review. We are very pleased you enjoyed your lunch with us and are pleased to say that the extension is now open so please do come and see us again and tell us what you think!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cheltenham, United Kingdom
Level Contributor
35 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
“Super Sunday”
Reviewed December 17, 2013

The best Sunday roast, ever. It was our first visit, it won't be our last. The staff were all really friendly, helpful and nothing was too much trouble. YThe food was fantastic, large portions and beautifully cooked, very fresh and so so tasty. Our litte boy loved his roast pork and then the ice cream! We sat for hours, we're well looked after and very well fed. What more can you ask for? Only one problem, the Royal Exchange isn't in our village! Everyone is cleary working very hard to deliver great food and service, can't wait to go back.

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank laura l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShellyChamberlayne77, Owner at The Royal Exchange, responded to this review, December 27, 2013
Many thanks for your review and we are very pleased that you enjoyed both the food and service. Great to hear that your little boy enjoyed his meal too - little ones can be the hardest to please! We hope you will come and visit us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newent, United Kingdom
Level Contributor
3 reviews
“Proper Sunday Lunch!”
Reviewed December 15, 2013

A delicious large lunch that tasted like it was made just for us at home, The beef was beautifully pink and the pork loin juicy and the crackling yummy! I especially liked the extra bit of crackling served at the bar at the end of service. My son loved the roast potatoes and both our children ate everything very enthusiastically, sticky toffee pudding and all. The surroundings were perfect, very relaxing and welcoming. Definately my new favourite place to eat!!!

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank FrannieJ2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShellyChamberlayne77, Owner at The Royal Exchange, responded to this review, December 27, 2013
Many thanks for taking the time to leave a review. We are very pleased you enjoyed your Sunday lunch with us and hope that you will come and visit us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Upleadon, Gloucestershire, United Kingdom
Level Contributor
46 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
“Wonderful Afternoon”
Reviewed November 17, 2013

My family took our week end guests along to the Royal Exchange to watch the rugby on the pub television. We had a wonderful afternoon, there was a big screen with lots of people watching. Everybody was friendly and we had a wonderful afternoon out.
This is a lovely friendly pub where everybody smiles and talks to you as soon as you walk in the door. It is the very best atmosphere ever.
The food is good and I can not recommend this pub mo highly. I will be back - frequently!

  • Visited November 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Dordie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShellyChamberlayne77, Owner at The Royal Exchange, responded to this review, November 19, 2013
Thank you very much for taking the time to review our pub. We are very pleased that the team made you feel welcome and that you enjoyed the atmosphere, food and entertainment! we very much look forward to welcoming you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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