So say this Hotel was filthy, the room had dog hairs all over, the bed uncomfortable, we left at 0400, and drove to Dover port to get an earlier sailing. Certainly the Hotel was inexpensive, but exceptionally awful.More
- Free Wifi
- Free parking
So say this Hotel was filthy, the room had dog hairs all over, the bed uncomfortable, we left at 0400, and drove to Dover port to get an earlier sailing. Certainly the Hotel was inexpensive, but exceptionally awful.MoreShow less
Dear Nicholas T
I am quite shocked by your feedback and question if you are remembering the correct hotel.. I am aware you had to leave in the middle of the night to catch a ferry and appreciate this will only add to discomfort.
Cleanliness is very important to us and we are regularly complemented regarding this. it is also unusual that your review comes 8 months after your stay.
I invite you to call me to discuss your discomfort.
David Gen Manager
Had a wonderful time there. The hotel was one of the cheapest of the 'usual bunch' (Travelodge, premier inn etc...) but it blew the others away by miles. The room had everything you needed for a comfortable stay. The bed was extremely comfortable. The bathroom was spotless and well beyond expectations. In the room there was all the usual tea making facilities but also a sofa, desk, usb points in the plug sockets.
The staff were excellent and eager to help but in no way pushy. The bar was well priced and the lounge area comfortable and relaxing. Free wifi was a bonus. Breakfast was included and easily as good as other places we have stayed.
I would recommend this hotel to anyone.
It was lovely to have you stay with us
I look forward to your next visit
Quite a new property so all clean and fresh.
USB Phone chargers on plug sockets.
Good bathroom design.
Friendly helpful staff
Great location for Ramsgate & Margate
Ample free parking
Overall excellent !!
My daughter really wanted a nail file and comb to pamper her dolly (random !!) and reception staff were happy to accommodate !!
This hotel is just A1, room very nice,everything you need. Breakfast has has everything for everyone, this is my second visit and I will always use again when visiting Thanet. The staff are all so polite, helpful and happy. I booked early and got all this for £40.00 a night, PERFECT STAY - THANK YOU X
Dear Christine Westgate
Its our pleasure. We all look forward to seeing you again soon..
We've been to a number of the budget chain hotels and this holiday Inn express is up there with one of the best so far. Reception staff were very helpful and the room was up to date clean and tidy.
Used the restaurant for breakfast and again it was well presented and clean and tidy. Food and drink selections very good and we enjoyed our breakfasts.
A great example of a budget hotel where the price paid has not compromised the quality of the service provided.
Definitely recommend and would use again.
Everything was perfect. Staff lovely & very helpful. Especially Lawrence.
Room spotlessly clean.Beds really comfrtable.
Had our 2 dogs with us.
Breakfast was lovely with lots of choice.
Plenty of parking spaces.
There was nothing not to like