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Holiday Inn Express, Ramsgate - Minster
Ranked #2 of 2 Hotels in Minster
Reviewed April 14, 2014

I arrived in Ramsgate at 10.30 and before 12.30 two people (locals) had said how unlucky I was for booking here. By 7.00 I had heard this comment once more.
Well I can say my room was fine, its never going to win an award from homes and gardens, but it was clean, had a kettle and I could not heard any traffic noise.

  • Stayed: April 2014, traveled on business
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Thank Ian E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David O, Manager at Holiday Inn Express, Ramsgate - Minster, responded to this reviewResponded April 16, 2014

Dear Ian E
Thank you for leaving feedback. I am not sure who you encountered locally however it is my understanding the hotel is regarded well by the community both as a location to stay and as a result of our supporting many local charities and initiatives. Best wishes David GM

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298 - 304 of 537 reviews

Reviewed April 13, 2014

We had a very pleasant one night stay as we were attending a funeral at Thanet crematorium the hotel is quite modern and the main entrance reception area was very nice and roomy the staff at front desk very helpful and one of the staff even came from near where we live so we had a nice chat, as for the room it was on the back which was better for us as it is lot quieter the front of hotel is next to busy large roundabout and main roads, the room was basic and small but comfortable, the breakfast was again very basic but just the job, the only concern would be the area where get the actual the breakfast from was quiet small and must be difficult at busy times to get what you need without making several trips to the breakfast counters, the room had nice shower and was very clean bathroom even had blue night time lights.
Parking was good with blue badge parking outside front of hotel we even visited the RAF museum and there are some local walks, there is a Inn type eatery across the road but we thought it looked a little expensive for what they were serving, it may be very nice.
Overall this Holiday Express was very comfortable although if staying for more than 2 nights the small rooms could feel clausatophobic but it was good value for money.

Room Tip: Ask for room on rear of hotel as front is noisy due to roundabout and main roads.
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  • Stayed: April 2014, traveled with family
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Thank stephen p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David O, Manager at Holiday Inn Express, Ramsgate - Minster, responded to this reviewResponded April 16, 2014

Dear Stephen P
Thank you for taking the time to leave feedback.
I hope the next time we see you the circumstances will be happier.
David GM

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Reviewed April 11, 2014

We found the hotel to be comfortable, clean and quiet. Our rooms were a good size and very peaceful. Not a lot of storage space, so could be tricky if you're staying for more than a few days. Shower good, but no bath. Breakfast limited but adequate and fresh. Plenty of parking and location perfect for the touring we were doing. Excellent value for money.

Room Tip: We stayed on the side away from the road and found it lovely and quiet.
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  • Stayed: April 2014, traveled with family
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Thank Julia E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David O, Manager at Holiday Inn Express, Ramsgate - Minster, responded to this reviewResponded April 16, 2014

Dear Julia
Thank you for your kind review. I am glad we fulfilled your needs and look forward to welcoming you back.
David GM

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Reviewed April 9, 2014

We choose to stay here for the value on money as it was the cheapest in town, smart looking hotel room was adequate not masses of room but ok, there was air conditioning which was good because the room was very hot in March The staff were very friendly and welcoming. But the biggest let down was the breakfast, toast was good, the let down was the cooked breakfast the egg was wet and appeared to be powered eggs and the other options was beans and sausage just found to very random. We would have to think about these things before staying again

Stayed: March 2014, traveled with family
Thank 19Hannah85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David O, Manager at Holiday Inn Express, Ramsgate - Minster, responded to this reviewResponded April 16, 2014

Dear Hannah
Thank you for your review. I am afraid our breakfast range is a brand standard. It is described as an enhanced continental. I look forward to seeing you again
David GM

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Reviewed April 8, 2014

One of the reason we choose this particular hotel was the fact that the Holiday Inn website sates: "During the week, enjoy a hearty 3-course dinner, choosing from our tasty menu of international favourites." However, no evening meals were available!

That said the rest of the hotel lived up to the normal budget hotel standards and the Breakfasts were hot and good and plentiful.

Room was OK and a problem with the bath room was resolved by the maintenace man quickly and without any fuss - well done to him and he deserves a merit award.

Staff were freindly and reception helped out with a few bits and peices we had left behind.

It is ideally placed for touring Thanet and Ramsgate and Pegwell Bay were worth the visit.

  • Stayed: March 2014, traveled as a couple
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1  Thank VeryBusy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David O, Manager at Holiday Inn Express, Ramsgate - Minster, responded to this reviewResponded April 16, 2014

Dear Very busy
We stopped our dinner service some months ago. With so many good restaurants near by there was just not the demand. i am sorry if the web site was misleading. I will have this amended. best wishes
David GM

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Reviewed April 2, 2014 via mobile

This hotel is very convenient for the whole of Thanet, and is remarkable value compared to others in the seaside towns. Staff are friendly, rooms comfy, self service breakfast good, i will certainly stay again when visiting family in the area and recommend to friends.

Stayed: March 2014
Thank LINALLEN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David O, Manager at Holiday Inn Express, Ramsgate - Minster, responded to this reviewResponded April 4, 2014

Dear LINALLEN
Thank you for your kind review. We look forward to seeing you again.
David Otteson GM

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Reviewed March 25, 2014

We have stayed at the Holiday Inn Express, Ramsgate on several occasions whilst visiting family in Broadstairs, since the hotel only offers Bed & Breakfast guests have to decide where to go for an evening meal. The hotel now offers a free taxi service one way to The Corner House Restaurant in Minster village which serves excellent meals - we had a taxi to the restaurant and then walked the 20 minutes back through the village.
We will certainly taking the advice of another Trip Advisor Reviewer to check the state of the quilted mattress cover - the pull out sofa beds are very uncomfortable and we have often enquired why the hotel serves sausages instead of bacon at breakfast with little response..

Room Tip: Check the air-con and lamps work before unpacking your bags.
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  • Stayed: November 2013, traveled with family
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Thank sysolly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David O, Manager at Holiday Inn Express, Ramsgate - Minster, responded to this reviewResponded March 26, 2014

Dear Cookie 081
Thank you for your review. It was very kind and i am pleased to see the Corner house was to your liking. Regarding the question of bacon at breakfast this is a standard found in all Holiday Inn express hotels. We are not allowed to serve bacon just as you can not get a hot dog at certain national chains of burger restaurants. Beyond telling you that this is a company standard that we are obliged to observe i do not know the origin. When next you are in the hotel please say hello and we can discuss further.
Re the matter of the mattress we have no idea who the customer is. They did not make any complaint to us nor have HO heard from them since. We are currently investigating this but let me assure you i make every effort regarding cleanliness and do not believe there is any ground for concern. David O GM
Best wishes

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Additional Information about Holiday Inn Express, Ramsgate - Minster

Address: Tothill Street, Minster, Ramsgate CT12 4AY, England
Phone Number:
Location: United Kingdom > England > Kent > Isle of Thanet > Ramsgate > Minster
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Minster
Price Range: $57 - $124 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express, Ramsgate - Minster 3*
Number of rooms: 105
Official Description (provided by the hotel):
East Kent's Award winning Hotel. Serving Thanet with 105 contemporary en-suite bedrooms, 3 conference suites and Bar and Restaurant. Located on the site of the Prospect Inn featured in many WWII films. The Place to "Meet, Eat and Sleep" in 2011. ... more   less 
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Also Known As:
Holiday Inn Express, Ramsgate - Minster Hotel Ramsgate
Holiday Inn Ramsgate
Ramsgate Holiday Inn Express

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