though we didn't have a good stay and were upset by the attitude of one particular member of staff, the situation was rectified wonderfully by the manager who really spent time and effort getting to the bottom of what made our stay bad and made us feel like he genuinely cared about us. I will be returning in hopes that our feedback has been taken into account.
- Official Description (provided by the hotel):
- East Kent's Award winning Hotel. Serving Thanet with 105 contemporary en-suite bedrooms, 3 conference suites and Bar and Restaurant. Located on the site of the Prospect Inn featured in many WWII films. The Place to "Meet, Eat and Sleep" in 2011. ... more less
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- Also Known As:
- Holiday Inn Express, Ramsgate - Minster Hotel Ramsgate
- Holiday Inn Ramsgate
- Ramsgate Holiday Inn Express