I recently had a 2 night stay here with my elderly mum. We had come from cambridgeshire to put flowers down on my dads grave to mark their 63rd wedding anniversary.
Our room was on the ground floor as requested as mum cannot do stairs, the check in was swift and painless and we were in our room within 5 minutes of parking the car.
We ate in the table table restaurant adjoining the premier inn. Just at the end of the meal my mums lip started bleeding (a problem which had only occured intermitently over the previous 2 days). The staff were so helpful and when they realised the ambulance would take a long time, the manager drove her car to the hospital with us following so we didn't get lost. We were able to get sorted in A & E and when we returned to the premier inn, the manager came and asked how we'd got on. They also provided straws for mum to drink with even though it was almost midnight. Breakfast in the morning was booked as continental but because of having had her lip glued, mum was able to eat only soft food. The staff were only to happy to provide scrambled egg at no extra charge.
The staff in the restaurant and in the premier inn were extremely helpful, caring and attentive. They turned what could have been a very difficult situation into a very pleasant stay and i can't thank them enough.
I would recommend this place to anyone.
- Official Description (provided by the hotel):
- Close to the popular seaside towns of Ramsgate and Margate, just a hop from the city of Canterbury ... more less
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- Also Known As:
- Premier Inn Ramsgate Hotel Minster