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Austons Down
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Reviews (56)
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All reviewsblack labjohn and lucypot of tealuxurious bathroomcountry houselovely large roomeggs benedictother guestsnational trust propertiesbreakfast was deliciousminute driveon arrivalred lionfull english breakfaststratford upon avonhostssuite
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Reviewed December 2, 2011

We run an award-winning B&B ourselves, so set the bar quite high when visiting others - it's much easier to find fault than to praise. You can therefore imagine our frustration when we found that, in some key respects, Austen Downs was better than we were. Some of it we can't worry about; it is a really lovely house, in beautiful surroundings, with large comfortable, well-equipped rooms, and - in ours at least - an awesome bath. Also there's something about a proper walk-in dressing room that just sets the right tone.

More difficult were the breakfasts. We win breakfast awards, and know about a good breakfast. Lucy Horner's breakfasts, however, left us scrabbling in the dust. The eggs Benedict were perfection incarnate, as were the home-made apple juice and the carefully thought-out breakfast presentation. The "nothing's a problem" service approach was great, and at least matches what we try to do.

In fact the whole hosting approach - as attentive, friendly and helpful as you could want, without becoming in any way intrusive - was, in my opinion, as good as it gets and (I hope) pretty much what we try to do ourselves.

AHA! I've thought of something that could be better! The room booklet and tourist information could be more informative and better-presented! I didn't even try to use WiFi at first, because I found no mention of it anywhere. Of course, when I did try, it was, like everything else, absolutely fine.

We had a splendid stay, and would love to return.

Room Tip: Ours had a GREAT bath - if that's your thing.
  • Stayed: November 2011, traveled with family
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Thank Jill and Rupert R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucy H, Owner at Austons Down, responded to this reviewResponded February 24, 2013

Thank you so much. We have just been renovating the bathrooms and I hope you would think them an improvement.

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Reviewed November 14, 2011

We spent our wedding night there and it's definitely the best place we stayed in so far, it's reasonably cheap for what you're getting and no other hotel we've been to can compare. Also, there's a nice bath!

  • Stayed: November 2011, traveled as a couple
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Thank Alex G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucy H, Owner at Austons Down, responded to this reviewResponded September 15, 2012

Very glad you had a good experience on your first night together.

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Reviewed March 11, 2011

Very comfortable, delicious breakfast and welcoming hosts. What more could you want from a b&b?

  • Stayed: February 2011
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1  Thank Pips_in_charge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucy H, Owner at Austons Down, responded to this reviewResponded September 15, 2012

Thank you! We hope we will always offer somewhere comfortable for people to stay.

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Reviewed September 27, 2010

Stayed recently overnight and had not only a warm welcome but comfortable night and a great breakfast in the morning. Will be going back. Recommend The Red Lion for an evening meal.

  • Stayed: September 2010, traveled as a couple
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Thank apolk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucy H, Owner at Austons Down, responded to this reviewResponded September 15, 2012

Thank you. We have just worked out how to repsond to reviews! Lucy

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Reviewed October 7, 2014
Google Translation

Room Tip: Boka i tid under högsäsong
  • Stayed: July 2014, traveled with family
    • Sleep Quality
    • Rooms
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucy H, Manager at Austons Down, responded to this reviewResponded February 23, 2015

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