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Mercure Warwickshire Walton Hall Hotel and Spa
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Reviewed January 2, 2013

Hotel room was massive & well appointed with a six foot wide double bed. Breakfast was very good, but on a three night stay over New Year. Meat overcooked & tough,Chicken was on menu on all three nights (one night it was the only choice) the same four veg every night were parsnip, swede, red pepper, & carrot, very pretty to look at but very boring no variety at all. They need to change their chefs for older more experienced ones. Bar price list so small it was impossible to read, & you found out why when you paid for your drinks. £12 for 2 Brandy & cokes. This is a lot of profit on a bottle of Brandy. Most people only brought one drink all night. This is the only place I have ever been on New Years Eve when NOBODY was merry. Packed lunches £12 needless to say they did not have to make any.

  • Stayed: December 2012, traveled with friends
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1  Thank Marcia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Graeme N, General Manager at Mercure Warwickshire Walton Hall Hotel and Spa, responded to this reviewResponded January 4, 2013

Thank you for taking the time to post a review after your stay with us. Thank you for your kind words about breakfast and our bedrooms, I was saddened to hear you felt our choice of vegetables were limited and only wish you had highlighted this to your tour manager as we do have a talented brigade of chefs who would have been more than happy to accommodate your requests.

Again, I am truly sorry you feel no-one was merry on New Years Eve, I have to say each time I visited the Hotel that evening I thought the atmosphere was fantastic, with many of your travelling companions and tour manager on the dance floor enjoying themselves immensely.

Once again thank you for your feedback and rest assured we will take on board your comments.

Thank you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 1, 2013

We have stayed in this hotel 3 times this year just to enjoy getting away for a few days and relaxing. The setting is fantastice with lovely walks round the gardens, lake and old hall, also across the estate.
The rooms are of a high standard - we had a balcony room on the first floor the first time we stayed and on the second and third stay had a ground floor room with a patio door to the outside - ducks came to visit us on a couple of occassions.
The rooms are spacious and spotlessly clean.
The restaurant serves an excellent breakfast and evening meal. A window table with veiws over the gardens is a bonus.
Well placed for a short journey into either Stratford or Warwick. The village of Walton is also an easy stroll from the hotel and well worth a look.

  • Stayed: December 2012, traveled as a couple
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1  Thank dswain5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Graeme N, General Manager at Mercure Warwickshire Walton Hall Hotel and Spa, responded to this reviewResponded January 4, 2013

Thank you for taking the time to post a review after your recent stay with us. I am delighted you had a wonderful time and thank you for your kind words about our facilities.

We will look forward to welcoming you back soon.

Thank you once again.

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Reviewed December 30, 2012

My partner and I have just got back from a 2 night stay and I really can't fault the hotel. Initially we had booked the hotel but after checking into the room it didnt have a balcony so asked if we could change our room for one with a balcony which they kindly agreed to. However, the room then had twin beds and not a double so after pointing this out to the receptionist she spoke to the manager and gave us a free upgrade to the coach house (which is an annex to the hall) which should have cost an additional £20 p/n at no extra cost. The location, grounds, room, food and service were all second to none. If you are on a budget then don't eat at the hotel as the menu was pricey but you have Warwick and Statford-upon-Avon both a 10 minute drive away which both have lots of different places to eat and the towns are booth beautiful. The food we did have was the buffet style breakfasts which had a great variety of different foods and were all very tasty and constantly topped up. If you want a treatment book it in advance as they were fully booked and couldn't fit us in due to the wedding guests booking up all slots. All in all a hotel which I can't fault and would recommend to friends and family and furthermore at exceptional value.

  • Stayed: December 2012
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1  Thank Lsglyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 20, 2012

We got married at Walton hall on the 8/12/12 and had a lot of guests attend from all over the world.
From start to finish the whole experience was nothing short of exceptional.

The team leaped my 87 year old grandmother get about and the banqueting manager ensured the wedding ran smoothly and that everyone had a good time.

Can not recommend Walton hall enough to people. They made sure that the wedding and the whole overall experience was nothing short of perfect.
Thank you to all concerned as people are still calling me saying what a great location and venue it is.

Thank you.

  • Stayed: December 2012, traveled with family
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Thank just-dom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 16, 2012

Stunning place, comfortable rooms, incredibly friendly staff. Would recommend this hotel to any one. We stayed for a compnay event but will definately be returning for a romantic weekend and booking into the Hall. We stayed in the hotel rather than the hall but the rooms, although modern, were wonderfully comfortable and we ventured over to the hall on Sunday morning and were given free reign to wander around.

  • Stayed: December 2012, traveled with friends
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Thank Pottonorm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Graeme N, General Manager at Mercure Warwickshire Walton Hall Hotel and Spa, responded to this reviewResponded December 18, 2012

Thank you for taking the time to post a review after your recent stay with us. I am delighted you found Walton Hotel to be comfortable and your kind words about the team’s friendliness are truly appreciated.

I am delighted you had a chance to explore the Hall and we look forward to welcoming you back for that romantic weekend.

Thank you once again.

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