We stopped on our travels on the West Highland Way.
The booking process is not at all professional as I had no confirmation that our deposit had been received.
That aside the location of the hotel is excellent but the standard of customer service is poor.
The owner would not split out bill into 3 - 'costs her money' ....bank transaction costs at 20p a go versus a total bill of £180? Just not accomodating really.
She also begrudged giving us an envelope....had to bite my tongue really...if this is what visitors to out country get as 'customer service' then god help us.
Rooms were ok, but visit spoilt by lack of customer care
- Also Known As:
- Inveroran Hotel Bridge Of Orchy, Scotland