The majority of this hotel is shabby and dated, broken furniture, paper pealing off walls, stained carpets etc. We stayed at this hotel for two nights as we were attending a wedding nearby. In total we occupied 24 rooms and most were of poor standard. Several guests had to be moved rooms as some were too bad. This is advertised as a four star hotel and spa - never in a million years !!
The cleaning staff expected to get into your room at 8 am and were quite annoyed if you refused to let them in, On the final morning an 82 year old woman was sitting in reception with all her luggage at 8 am as the cleaner told her he had to clean her room - check out was suppose to be available until 11am, Several others had similar demands from the cleaning staff but were able to refuse entry to their rooms until they checked out.
Plus side - the reception and restaurant staff were helpful and friendly and are obviously not responsible for the poor standard of this hotel.
Would I recommend this hotel - NEVER !!
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- Also Known As:
- Erskine Bridge Hotel Scotland