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“Pamper weekend”

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The Manor House Hotel
Ranked #1 of 1 Hotels in West Auckland
Newcastle, United Kingdom
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Pamper weekend”
Reviewed July 14, 2014

Booked a treatment at the health and spa which was really good. We had use of the facilities all day. The pool, sauna, steam room and Jacuzzi were very good. We were really lucky as the weather was fantastic and we could enjoy the lovely balcony to relax whilst having a drink and/or a snack; the balcony was only for the use of people attending the spa therefore you didn't feel awkward sitting there with your dressing gown. We had dinner in the restaurant which was truly lovely (highly recommend the duck breast) and a couple of drinks in the Stables Bar at the courtyard which had a good atmosphere. The room had character and was a decent size. The stay was made special by the staff, everybody was very helpful and friendly, making you feel welcomed. The service was fantastic, we will definitely come back again.

  • Stayed July 2014, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank lola c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (239)
Date | Rating
  • English first
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English first
Newcastle and Gateshead, United Kingdom
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 13, 2014

Arrived in the room 3, which had dusty glasses on the table windows were dirty, shower was not clean.
Dinner ordered 2 meals they delivered 1 correct order, and had to come back and check what I had ordered. Table next to us with 4 people also only managed to get 50% of their orders correctly.
at Night there were people in the garden until 2am chatting and drinking right below my window.
Breakfast 2 cooked breakfast and they got them both wrong, cant tell the difference between poached and fried eggs.
Overall wouldn't go back unless they change the management and refresh interior.

Room Tip: don't accept a room over the beer garden
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  • Stayed July 2014, traveled as a couple
    • Location
    • Rooms
    • Service
Helpful?
1 Thank DavThor2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these West Auckland hotels

Sunderland, United Kingdom
Level 5 Contributor
47 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed July 13, 2014 via mobile

We came on a living social deal, the hotel was lovely and quirky with lots of period features and the room was lovely. We enjoyed our massages our therapist was lovely and enjoyed our use of the spa facilities. It was a hot day so we had a drink outside in the pretty gardens. Every member of staff I encountered was really nice, friendly and helpful. The down side for me was the room was so hot it was really hard to sleep then at 6 in the morning a noise started droning on and was still going when we left. I don't know if it was part of the kitchen or what but it was annoying. All in all it was worth the money we paid and we would definitely go back

Stayed July 2014, traveled as a couple
Helpful?
Thank leanne g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durham, United Kingdom
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 11, 2014

Went for lunch with my mum yesterday before she had an amazing spa treatment. We both had the Steak Sandwich which was delicious, the steak was cooked perfectly in a toasted ciabatta, and was served with fresh salad and homemade chips. Staff were very attentive and nothing was too much trouble, especially Angela the manager who took our order and stopped to chat with us. Definitely the best place to stop off for a bite to eat when you're in and around County Durham.

  • Stayed July 2014, traveled with friends
    • Value
    • Service
Helpful?
Thank MHH_West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blyth, United Kingdom
Level 3 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 5, 2014

Soooooo relaxing had a fabulous 40th birthday my fiancé booked for us clean and tidy great food the breakfast is beautiful with great service and spa and massage the staff are great polite the jacuzzi is just a must

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank richard b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hertfordshire
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 3, 2014

A superb hotel overlooking The Green in West Auckland.
The Manor House is fantastic inside and sympathetically modernized. There is a spa and pool with the addition of a sauna and steam room. Not huge but big enough. There is also a gym.
Our room was in the courtyard so maybe this was the only downside as I would like to have experienced the rooms within the Manor house, but more than happy with the rooms we had.
We had a few issues with the room but this was dealt with very efficiently, and quickly, by the manager, Angela. Couldn't fault her professionalism.
The staff in the restaurant were so nice and friendly and at breakfast this made for a very, happy atmosphere
Would we go again - absolutely, no question.

Room Tip: If you want more atmosphere as for a room in the main house.
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  • Stayed June 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gillian D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durham, United Kingdom
Level 5 Contributor
49 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed July 2, 2014

Took advantage of the Living Social offer and at £75 for B&B plus 1/2 hour treatment for 2 good value for money. We were located in the old part of the manor house which has lots of character, receptionist very friendly and room clean with tea and coffee making facilities and nice view of gardens.

Not many in hotel that night so lounge, dining room etc virutally empty but had drinks and dinner a deux, steak well cooked and nice home made chips but as there were only two of us in dining room that night presentation left a lot to be desired, even a bowl on the side for the chips would have been preferable to them being tipped onto the plate, which resulted in them spilling onto the table when I tried to cut the steak, nothing major but small things do make a difference. Goats cheese and beetroot starter on rather wet salad again lacked presentation but really at this price cant expect The Ritz as another traveller stated.

Breakfast was ok, grapefruit had strange taste and my friend had to ask for her toast twice as it didn't arrive with her breakfast, white toast arrived when brown requested so had to wait again for the brown hence breakfast nearly finished when it finally arrived, maybe writing things down might help, it wasn't busy.

Spa treatment was fine nice back massage but my friend felt she didn't get the full half hour. Spa area although small looked fine jacuzzi, small pool, sauna etc. they are obviously making improvements all the time here and we would return, juding by the managements response to any negative comments made on TA they are acting on them which can only be good.

  • Stayed July 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lucy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Manor House Hotel

Property: The Manor House Hotel
Address: Front Street | The Green, West Auckland DL14 9HW, England
Location: United Kingdom > England > County Durham > West Auckland
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #1 of 1 Hotels in West Auckland
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Manor House Hotel 3*
Number of rooms: 35
Official Description (provided by the hotel):
The Manor House Hotel is a quintessential Jacobean grade one listed hotel, with 35 comfortably furnished and well equipped bedrooms, all offering free use of our Health Club. The Restaurant serves fresh, seasonal & local food to residents and non-residents alike. The hotel is also an ideal venue for weddings, conferences & events for up to 120 guests. ... more   less 
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Also Known As:
The Manor House Hotel West Auckland, County Durham, UK

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