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“Spa weekend”

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The Manor House Hotel
Ranked #1 of 1 Hotels in West Auckland
Bradford, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Spa weekend”
Reviewed January 23, 2013

Nice hotel but was a bit of a cross between Fawlty Towers and Grange Hill. All staff assumed that you knew where you were going and what you needed to do. Ordering lunch was interesting especially when we could hear the kitchen staff swearing in the ktichen! Dinner was really nice and the spa bit was small but with friendly staff.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank ann13m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James H, Front Office Manager at The Manor House Hotel, responded to this review, February 3, 2013
Dear ann13m,

Thank you for your review for your recent stay at The Manor House Hotel.

May I first of all apologise for the bad language you heard coming from our kitchen whilst trying to order lunch. I have spoken to Head chef and our restaurant manager who also offer their sincere apologies. They will ensure that this does not happen again.

I will pass your kind comments regarding the friendly staff onto everybody here at The hotel. I have also to all department managers regarding the lack of information you were given, about where to go and what to do.

Hopefully we can welcome you back to The Manor House Hotel in the future, and correct any of the problems you encountered.

Kind Regards

James Hart
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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  • Sleep Quality
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Traveler tips help you choose the right room.   Room tips (233)
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English first
Newcastle upon Tyne, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 23, 2013

My friends and I recently hosted our own private function which was called A Vintage Murder Mystery, the manageress who was brilliant helped organise a French theme as the mystery was to be set in 1937 France. Menu choice included Beef Bourguignon, Moules Mariniere and Coq au Vin which were perfect for the occasion.
Ben our waiter was excellent even to the point of helping us none too technicals sort our ipod to get the music up and running. The attention to detail was wonderful from all the staff involved and they regularly checked if all was running smoothly. Our rooms were close by so there was no travelling around the hotel dressed in strange 1930's attire.
If anyone is thinking of hosting their own murder mystery event, go no further this venue is spot on and we aspiring sleuths will return later in the year to do it all again as it was a great evening.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
Thank orangepip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James H, Front Office Manager at The Manor House Hotel, responded to this review, January 28, 2013
Dear Orangepip,

Thank you for your recent review on trip advisor. I am delighted that you enjoyed your murder mystery weekend at The Manor House Hotel. I will pass your kind words about the food and the staff onto everyone.

May I take this opportunity to thankyou for choosing The Manor House Hotel, and we look forward to welcoming you back later this year.

Kind regards

James Hart
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boldon, United Kingdom
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed January 21, 2013

me and my sister in law went on a pamper day through living social on 16/01/13,from start to finish it was fantastic.for 39.00,we had hot chocolate and cookies,2 course lunch,full use of spa and 2 treatments,the staff were so friendly and we would definately go back.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank ordie71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James H, Front Office Manager at The Manor House Hotel, responded to this review, February 3, 2013
Dear ordie71,

Thank you for the review of your recent spa day with us at The Manor House Hotel. I am delighted that you had a fantastic day. I will pass your kind feedback onto the staff.

I look forward to welcoming you back to the hotel & spa, hopefully in the very near future.

Kind Regards

James Hart
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Level Contributor
37 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed January 20, 2013 via mobile

Hired the private function room for 8 people for a murder/ mystery night.
The manageress was brilliant in organising this for us . Even down to setting up the room with ' period' candelabra .
The menu was also catered for in a French theme and was served impeccably to us throughout the evening in line with our function.
We then stayed overnight and were allocated rooms close to our function room , and a complimentary upgrade.
Perfect night, perfect location and fabulous attention to detail and service from all of the staff.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 10JET1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James H, Front Office Manager at The Manor House Hotel, responded to this review, January 21, 2013
Dear 10JET1,

Thank you for your recent Trip Advisor review.

I am delighted that you enjoyed your recent stay and Murder Mystery with us at The Manor House Hotel.

I will pass your kind comments onto our Manageress, Kitchen and Staff.

We look forward to seeing you again very soon!

Kind Regards

James Hart
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed January 15, 2013

Stayed on Friday 11th January with a friend on a Living Social Spa break. The service we received from check in to check out was excellent. The room was cosy and very clean. The treatments we recevied were just what was needed on a cold January day to relax and revive. We ate in the restuarant and could not fault the food in fact my friend said that it was the "best lamb she had ever had" the service great.
The only very slight negative is due to the layout of the hotel we were in a courtyard room and had to walk outside to get to the restaurant for dinner and breakfast but when a hotel is this age you cannot keep the character if corridoors and links are added. Just pleased it wasn't raining!!

We had a great night and would Highly recommed this hotel.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dracgg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James H, Front Office Manager at The Manor House Hotel, responded to this review, January 21, 2013
Dear Draccgg,

Thank you for your trip advisor review. I am delighted that you had an excellent stay with us at The Manor House Hotel. I am pleased to know you enjoyed your spa treatments.

I will pass your kind words regarding the food to our Kitchen, and to all of our staff.

I look forward to welcoming you back to the Manor House very soon.

Kind Regards

James Hart
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Durham, United Kingdom
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 14, 2013

We had a good night at this hotel on sat, lovely room bit small but nice and clean and every thing you need. Prices were very good in the bar and even the resturant menu and prices were good .We were a party of 8 mixed ages and all had a good time. Pool area very clean, on the whole a nice break and hopefully be back but will book a spa treatment as a treat.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank anders0n27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James H, Front Office Manager at The Manor House Hotel, responded to this review, January 21, 2013
Dear DurhamShaft,

Thank you for your review on Trip Advisor. I am delighted to hear that you enjoyed your recent stay with us at The Manor House Hotel.

We look forward to welcoming you back in the near future and hope you enjoy sampling some of our spa treatments.

Kind regards

James Hart
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
County durham
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 13, 2013

My husband and i stayed at the Manor House hotel for our honeymoon, we cannot praise the hotel highly enough, staff were very helpfull, the room was lovely, the food was excellent. The stay at the hotel made the perfect ending to a perfect day.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sky68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James H, Front Office Manager at The Manor House Hotel, responded to this review, January 14, 2013
Dear sky86,

Thank you for your lovely review of your recent stay with us at The Manor House Hotel. I am delighted to hear that you had an enjoyable stay.

I will pass your kind words onto all of our staff, and we look forward to welcoming you back in the near future.

Kind Regards

James Hart
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Manor House Hotel

Property: The Manor House Hotel
Address: Front Street | The Green, West Auckland DL14 9HW, England
Location: United Kingdom > England > County Durham > West Auckland
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #1 of 1 Hotels in West Auckland
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Manor House Hotel 3*
Number of rooms: 35
Official Description (provided by the hotel):
The Manor House Hotel is a quintessential Jacobean grade one listed hotel, with 35 comfortably furnished and well equipped bedrooms, all offering free use of our Health Club. The Restaurant serves fresh, seasonal & local food to residents and non-residents alike. The hotel is also an ideal venue for weddings, conferences & events for up to 120 guests. ... more   less 
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Also Known As:
The Manor House Hotel West Auckland, County Durham, UK

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