My husband and I were given this as a xmas gift from good friends, we were really looking forward to visiting the Manor House Hotel after reading such promising reviews. Unfortunately when I rang to book our afternoon tea on Friday 28th Dec I was informed by a member of staff that they were fully booked that day. I asked about availability over the weekend to be told again that they were fully booked. I explained that our voucher deal runs out on January 3rd and that we return to work that day, I was not offered any availability to use it.
I understand that this is a popular hotel and has an excellent reputation but feel very let down that they couldn't honour the voucher before it expired. I would think twice about purchasing a deal from Living Social again for this hotel.
- Official Description (provided by the hotel):
- The Manor House Hotel is a quintessential Jacobean grade one listed hotel, with 35 comfortably furnished and well equipped bedrooms, all offering free use of our Health Club. The Restaurant serves fresh, seasonal & local food to residents and non-residents alike. The hotel is also an ideal venue for weddings, conferences & events for up to 120 guests. ... more less
- Reservation Options:
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- Also Known As:
- The Manor House Hotel West Auckland, County Durham, UK