Were invited to a mason ladies night, the hotel seem incapable of providing any form service when it comes functions. I was not surprised to learn this was not an isolated incident after reading other reviews. Firstly the bar that was serving pre-dinner drinks only had one staff member, there was 75+ people wanting drinks, I stood at the bar for over 10 mins to make my order. Additional staff did eventually come and help. The food was awful, meat was overcooked and the vegetables undercooked, there was no organisation when it came to bringing people their food which meant some people were finishing their food whilst others on the same table hadn't even got theirs. Honestly the food was terrible. The manager of the hotel had to apologise for the poor service to everyone in the room.
Our room was clean and bed comfy. The shower head was cracked which meant water was squirting out the side of it. Decor is very dated.
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