The rooms are very compact and showing there age, admittedly Tulip have only recently taken over the hotel but I don't think they will be able to do anything about the room sizes without a major internal refit, we were very disappointed and seriously considered packing up and going home, we had booked what we believed to be a family room but there was a misunderstanding on the 3rd party booking website we used, we later found out they don't have family rooms and put a z bed in the room, this would have been fine if the bed had been in good order and there was room to put it. All in all my opinion is the staff try very hard with what they have to work with unfortunately the hotel itself just isn't quite as it seems on the website. More concerning to me is I feel Tulip have taken a step into the Travelodge market with the standard of the rooms here but tried to keep theIr pricing from the higher end hotels. I am sorry to say this is the worst night I have spent in a hotel for several yearsand at 90 pound's a night it is very overpriced.
- Official Description (provided by the hotel):
- The BEST WESTERN Burn Hall Hotel in York is packed full of personality and countryside character! We offer fine food, comfortable accommodation and a can-do approach to customer service, which all combine to make our hotel as inviting as its stunning setting! Nestled in the heart of North Yorkshire, the BEST WESTERN Burn Hall Hotel offers the best of both worlds, secluded enough to offer tranquility and relaxation yet close enough to the county's must-visit towns, villages and cities to give you easy access to the shops, cultural hot spots and tourist sites that keep people coming back for more every year! ... more less
- Reservation Options:
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- Also Known As:
- Burn Hall Hotel
- Best Western Burn Hall Hotel Huby, Yorkshire