We came for a spa day - a large group of us, on a Saturday on a mix of the spa package deals.
Beautiful facilities - especially the spa pool - which was on constantly, with no repeated button pressing or cleaning cycle!
4 'rooms' - aromatherapy, salt, sauna and steam room - all beautifully clean and large enough.
Lovely pool, in a conservatory type room, so even though it was winter it felt quite tropical.
Staff really helpful, robes, towels and slippers provided.
The 'spa etiquette' wasn't being followed by many - so whilst there was always a sun lounger unoccupied, many people were reserving these leaving towels, and even items such as phones etc. Despite a stated policy saying staff would remove these where left, this didn't seem to happen, which is a shame when there should have been enough to go round.
Relaxation room near reception also lovely - huge, comfy sofas. These were a bit damp - presumably where people had sat coming from the pool for treatments, which was a bit of a shame, but always a spa hazard.
Not too busy - though there was another reasonably large group as well as a number of smaller ones.
Everyone really enjoyed these - good treatment rooms (though not well sound proofed), and lovely therapists. Couldn't fault - left feeling uber relaxed, as did everyone.
Part of the package was afternoon tea - this was a huge let down on many levels.
Presentation wasn't good - the sandwiches were on a huge platter which just looked like a mass catered conference type lunch, and didn't taste much different to this.
Scones and cakes were good, though nothing special, and again plonked on a large platter, with not enough scones for everyone. We did ask for more since everyone wanted a scone - understandable with an afternoon tea, and this was provided - but don't think it should have to be requested. The cakes were effectively tray bakes - so whilst good, I expected something more in line with other afternoon teas I've had elsewhere where a little more effort is made.
The rest of the cakes were a selection, with 3/4 of each type, so everyone had to choose a different mix of cake.
Would have been better had there been less choice, but a more even selection - i.e. a scone each (without having to ask) and maybe 1/2 of the same cake but 1 each for everyone. None of us were impressed with the afternoon tea which we'd all been looking forward to.
Good choice of drinks - with soft drink options and hot chocolate as well as the usual teas and coffee.
We had a couple of people with dietary requirements in our party - which, whilst catered for, wasn't well catered for. Plenty of notice was given, but this didn't appear to have been noted and on checking on arrival, the receptionist was unaware of this.
Instead of some form of adapted afternoon tea, a salad and fruit platter was given - not close to an afternoon tea - and didn't really appear to consider the needs in question - i.e. both of the party could eat the sandwiches had they been made without butter and with certain other fillings, so a shame something that deviated so far from what everyone else was having.
As often assumed places, the vegetarian was assumed to eat fish - whilst additional vegetarian was provided on asking, this meant the vegetarian ate ten minutes after everyone else.
It was a bit of a let down for those with these requirements, when over a months notice was given and something I've had catered for far better in many other places.
Smaller groups seemed to fare better - those eating at a similar time in 2s, for example. Shame that this was the case when everything else was so good.
- Official Description (provided by the hotel):
- The Parsonage Hotel & spa is set in five acres of beautiful formal gardens and only a short drive from the historical city of York. Boasting 50 stylish decorated bedrooms, each one offers en-suite facilities, flat screen digital tv and wifi. All residents (over 18) have access to Cloisters Spa & Health Club. Dine in our award winning Lascelles restaurant or enjoy afternoon tea in the drawing room or conservatory which overlook the beautiful gardens. ... more less
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- Also Known As:
- Parsonage Country Hotel
- Hotel Parsonage Country
- Parsonage Hotel & Spa Escrick, Yorkshire