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“Beware of the noisy family rooms on the ground floor”

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Northover Manor Hotel
Ranked #2 of 2 Hotels in Ilchester
Certificate of Excellence
Cardiff
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Beware of the noisy family rooms on the ground floor”
3 of 5 bubbles Reviewed June 4, 2010

We were very pleased with the hotel facilities and room when we arrived but unfortunately this was completely overshadowed by the poor night's sleep we had. We stayed in a family room, all of which are located on the ground floor of the hotel for ease of convenience for people needing to negotiate the corridors with prams, pushchairs etc ... a great idea. Problem is that the rooms are leading off the reception corridor, so telephone ringing well after midnight, the shrill of which can be heard very clearly inside the room also, the family rooms overlook the courtyard which has a seating area for people using the hotel bar ... it was like having a pub right outside your door! The noise went on past midnight and I was forced at one time to ask people to quiten down after they'd woken my child who normally sleeps through everything. To add insult to injury, when we told the receptionist about the problem the following morning, we received a very negative response saying that she'd not received a complaint about noise previously, I have to say that I find this absolutely astounding as it's like an auditorium in this area of the hotel. The hotel owners really need to review their customer service policy and consider individual experiences when they are reported, instead of dismissing them. It is for the reasons above that I wouldn't recommend this hotel to families with young children.

  • Stayed June 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank QualityCountsToMe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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228 reviews from our community

Traveler rating
    112
    65
    24
    18
    9
See reviews for
55
65
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60
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • Any
English first
lancashire
1 review
4 of 5 bubbles Reviewed May 26, 2010

Booked this hotel without research - merely to have a break in that area. Really pleased with our choice. Bedrooms not the best but perfectly adequate and clean. Any shortcomings in that area was more than made up for in the service, friendliness and helpfulness of the staff, plus the benefit of an excellent restaurant. Tried it on the first night and returned to it for the full four nights of the stay.

  • Stayed May 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank brianjpinder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England
Level Contributor
84 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed March 26, 2010

This is about my fifth or so stay at this hotel this year, the staff are friendly and nothing is too much trouble. They will even make you lunch for the following day if you ask nicely enough. Rooms are nicely done out, the food is excellent, free wifi, and a good size car park.

  • Stayed March 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kenzo1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lancashire
1 review
4 of 5 bubbles Reviewed November 5, 2009

I stayed at the hotel whilst on business howeve I would also stay here if I waever inthe area for leisure purposes. The hotel staff are extremely friendly and they o out of their way to ensure you have a good stay. The food in the restraunt is excllent and the bar/lounge area are both modern and comfortable.

  • Stayed November 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fairky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England
1 review
5 of 5 bubbles Reviewed October 9, 2009

Very freindly & helpfull staff. The atmosphere throughout my stay was most relaxing.

The new chef certianly has changed the quality of the food. The evening meal was excellently cooked.

Accommodation was clean and tidy.

  • Stayed September 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Diamond001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bergerac
2 reviews
4 of 5 bubbles Reviewed October 3, 2009

I booked into this hotel on business and was pleasantly surprised. The staff went out of their way to accommodate my numerous requests and were cheerful and helpful throughout. The rooms were clean and comfortable. There were a few quirks which can only be expected in an old building but they added to the charm of the location rather than detracted from it. I normally stay in my room when travelling but when I ventured into the bar and lounge area it had such a friendly relaxed atmosphere that I found myself staying there the whole evening. I was given an excellent meal in the restaurant which I cannot rate highly enough. The service was excellent and the whole atmosphere was warm and welcoming. The decor in the common areas has been updated but retains the charm of an older stone building.

  • Stayed August 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank furbey1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Somerset
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed September 18, 2009

I don't know about the rooms but we enjoyed our food at this hotel. We thought our meal was delicious.

  • Stayed August 2009, traveled with family
    • Value
    • Location
    • Service
Helpful?
Thank KCDSomerset
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Northover Manor Hotel

Property: Northover Manor Hotel
Address: Northover, Ilchester, Yeovil BA22 8LD, England
Location: United Kingdom > England > Somerset > Yeovil > Ilchester
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Ilchester
Price Range (Based on Average Rates): $
Hotel Class:3 star — Northover Manor Hotel 3*
Number of rooms: 21
Reservation Options:
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Also Known As:
Northover Manor Yeovil
Northover Manor Hotel Ilchester, Somerset

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