We decided to take advantage of a good value 2 night deal to stay here when we visited our friends in Barnsley.
We arrived well after the check in time to be told our room was not ready and had to wait nearly an hour for this to be done.
When our friends arrived in the evening they asked if we liked the flowers and the card they had arranged and I had to sadly say that we had not received them. At the time no one could locate them, the next morning the flowers were found in reception but we never received the card.
We decided to eat in on the Sunday afternoon and the meal we had in the bar area was very poor and took over 75 minutes to appear (I think the kitchen must have been undermanned as others were complaining about the same issues).
The good point was that the front staff ie bar, reception and breakfast staff were very nice and apologised for the failures.
I would even with these issues stay there again as the people we met were trying very hard.
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- Also Known As:
- Holiday Inn Barnsley Hotel Dodworth
- Holiday Inn Barnsley Dodworth