We stayed on Saturday 20th October as a wedding we were attending was held at the hotel. First problem, not enough parking, as we are not from the area we telephoned the hotel to ask where we should park to be told "I don't know". After 40mins of driving around we finally got parked and entered the hotel. First impressions are ok but tired. Very young staff throughout although they were all friendly and tried to be helpful.
The bedroom we were allocated was disgusting, wallpaper falling off, the bed bowed and looked like it would collapse, the bathroom was smelly and roughly cleaned, the kettle was filthy and dirty cups. Terrible. After complaining we were told, "the hotel is full so we cannot move you and even if we did the rooms are all of the same standard" !!!
We quickly searched for another in the area but was stuck as everywhere was full at such short notice. The room for the Wedding reception was nice and again tired.
My husband and I spent a restless night trying to sleep on the awful bed which was very springy and worm - we ended up sleeping on top of the duvet to try and get some comfort and padding. As you can image we did not sleep well at all.
The selection at breakfast was ok and we both had a hot breakfast only to find within 2 hours we were both sick and feeling sick...Having only eaten hotel food i can just assume this was the reason. All in all, I couldn't ever recommend this hotel, I have never been so glad to go home and I have stayed in far superior Premier Inn's and Travel Lodges.
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- Also Known As:
- George Hotel Stoke On Trent