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“Eating in the Brasserie”
Review of Hogarths Hotel

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Hogarths Hotel
Ranked #1 of 2 Hotels in Dorridge
Certificate of Excellence
Reviewed November 2, 2012

We ate as a foursome in the Brasserie on a Saturday night and just about everything that could go wrong did. The staff seemed really inexperienced and didn't really know how to resolve issues other than by giving free drinks. The food was uninspiring and the service poor, no amount of reduction of cost of the bill will inspire us to go back there again or to recommend to anyone else.

Stayed: October 2012, traveled with friends
3  Thank Amanda G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hogarths, General Manager at Hogarths Hotel, responded to this reviewResponded November 19, 2012

We are very disappointed to receive your feedback and are extremely sorry you did not enjoy your meal with us. We certainly appreciate your comments and will be looking to rectify the issues raised on our level of customer service as we take pride in the training of our staff and ensuring our customer service is of the highest standard.
I'm also sorry that the menu wasn’t to your expectations, the Brasserie lunch and dinner menus are designed by our 2 Michelin stared chef, Martin Blunos, to offer a wide choice of styles of casual dining using seasonal produce.
Thank you again for taking the time to write a review. Should you wish to contact me to discuss this further, I would be more than happy to do so.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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779 - 785 of 865 reviews

Reviewed October 31, 2012

We had the most amazing wedding day at Hogarths everything was perfect.

The staff were amazing and the day went without any glitches, we ran over on time but the hotel managed everything so well that we did not have to worry about a thing.

We would reccomend this venue to anyone wanting a wedding a little different from the norm!

The service was outside surrounded by trees and a lake and was just beautiful.

The food was excellent and coult not fault it!

The best day of our lives and the best place to get married

Room Tip: We stayed in the bridal suite which can be booked even if your not going for a wedding and this is a...
See more room tips
  • Stayed: September 2012, traveled with family
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Thank Lisa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hogarths, Owner at Hogarths Hotel, responded to this reviewResponded March 27, 2016

Dear Guest

It has been a while and we wanted to get in touch, and thank you for your past reviews on trip advisor, we have been working hard since your last visit to make the hotel even better.

If you have not been to Hogarths since your last visit, why not visit Hogarths Solihull or Stone Manor and see the changes we have made. Two great hotels with one great name, we look forward to seeing you very soon.
Kind Regards

Team Hogarths

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 28, 2012

We booked a superior double room via late rooms for £95 on sat27th Oct 2012 . This included breakfast. Overall i think we got what we paid for.

Room: Well designed, comfortable spacious bed. Decor was very modern and nice.We couldn't keep the curtains open in the morning as the window looks out to the car park. It would have been nice to have a bath towel each instead of one between us.Tea / coffee facilities well stocked. TV a decent size with freeview. I didn't notice a dvd player - but i wasnt looking for one so i could have missed it.

Breakfast service: breakfast is made to order, and it was tasty - but very very slow service. I left without getting a refill of coffee because i thought i may be waiting a long time. (First coffee came after 15 minutes) . Breakfast took about 35 minutes to come after we ordered. Also, i felt it was small compared to the table next to me (less mushrooms , and baked beans)

Reception service: excellent, no problems.

  • Stayed: October 2012, traveled as a couple
    • Value
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Thank zpmBham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hogarths, General Manager at Hogarths Hotel, responded to this reviewResponded March 27, 2016

Dear Guest

It has been a while and we wanted to get in touch, and thank you for your past reviews on trip advisor, we have been working hard since your last visit to make the hotel even better.

If you have not been to Hogarths since your last visit, why not visit Hogarths Solihull or Stone Manor and see the changes we have made. Two great hotels with one great name, we look forward to seeing you very soon.
Kind Regards

Team Hogarths

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 18, 2012

Recently stayed at the Hogarth. I am a very seasoned traveller and it takes a lot to really make me notice all those elements that go into an enjoyable experience in a Hotel.
I must say that the Hogarth was really outstanding in every department.
Location,Premises, Rooms,Food and all round service was at the highest level.
Every member of staff was very helpful and....Cheerful! How often is the case?
Well done to all concerned.

  • Stayed: October 2012, traveled on business
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1  Thank macf0x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hogarths, General Manager at Hogarths Hotel, responded to this reviewResponded March 27, 2016

Dear Guest

It has been a while and we wanted to get in touch, and thank you for your past reviews on trip advisor, we have been working hard since your last visit to make the hotel even better.

If you have not been to Hogarths since your last visit, why not visit Hogarths Solihull or Stone Manor and see the changes we have made. Two great hotels with one great name, we look forward to seeing you very soon.
Kind Regards

Team Hogarths

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 12, 2012

This used to be a fairly nice country hotel but has been transformed by a major and very bold refit (certainly of the reception and dining areas) into a very contemporary hotel / restaurant. We couldnt believe the difference and thought it was great although may not appeal to those looking for something a bit more traditional.

We only ate in the brasserie area which is very modern in style - some interesting dishes and certainly has tried to do things a little differently. Food was excellent and far better service that the last time we went 12 months or so ago before the refit - the hotel appears to have got a proper restuarant manager with good attention to detail and professional staff. Prices reasonable.

They are opening a fine restaurant so this is definitely a place with bigger plans - cant wait to try it as long as prices stay reasonable. I suspect this will be a place where tables will be in high demand once everyone hears about it. I expect awards (even stars !?) may be being thought about here

Well done so not hesitation in recommending

  • Stayed: September 2012, traveled as a couple
    • Value
    • Location
    • Cleanliness
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1  Thank Adrian W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hogarths, Owner at Hogarths Hotel, responded to this reviewResponded March 27, 2016

Dear Guest

It has been a while and we wanted to get in touch, and thank you for your past reviews on trip advisor, we have been working hard since your last visit to make the hotel even better.

If you have not been to Hogarths since your last visit, why not visit Hogarths Solihull or Stone Manor and see the changes we have made. Two great hotels with one great name, we look forward to seeing you very soon.
Kind Regards

Team Hogarths

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 8, 2012

I stayed here for a wedding in the hotel which started at 2 - check in was 3. This meant we had to travel in our outfit. The surroundings were lovely but it was a lot of money for what it was, the rooms were small and dark. The front desk staff were cool, food was average but obviously it was bulk produced for the wedding, potatoes hard and fatty meat. Was handy for the toll road though.

Stayed: September 2012, traveled with family
Thank Popper B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hogarths, Manager at Hogarths Hotel, responded to this reviewResponded March 27, 2016

Dear Guest

It has been a while and we wanted to get in touch, and thank you for your past reviews on trip advisor, we have been working hard since your last visit to make the hotel even better.

If you have not been to Hogarths since your last visit, why not visit Hogarths Solihull or Stone Manor and see the changes we have made. Two great hotels with one great name, we look forward to seeing you very soon.
Kind Regards

Team Hogarths

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 25, 2012

Stayed a couple nights. This is our third visit. Hotels main emphasis is now weddings as they have spent a lot of money on a new accomodation wing and revamped the bar and restaurant area. it all looks very nice. They have a new chef and the food is excellent - breakfasts were especially good. We stayed in the original section which if you have heavy bags means you have to carry them up the stairs by yourself. Room only had one towel upon arrival and 3 main lights in the bathroom did not work. I feel that the main emphasis is now on weddings and not on accomodation and I think it is starting to show. Otherwise a pleasant stay.

  • Stayed: September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank xcelr8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hogarths, General Manager at Hogarths Hotel, responded to this reviewResponded March 27, 2016

Dear Guest

It has been a while and we wanted to get in touch, and thank you for your past reviews on trip advisor, we have been working hard since your last visit to make the hotel even better.

If you have not been to Hogarths since your last visit, why not visit Hogarths Solihull or Stone Manor and see the changes we have made. Two great hotels with one great name, we look forward to seeing you very soon.
Kind Regards

Team Hogarths

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hogarths Hotel

Address: Four Ashes Road, Dorridge, Solihull B93 8QE, England
Location: United Kingdom > England > West Midlands > Solihull > Dorridge
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Dorridge
Price Range: $127 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hogarths Hotel 4*
Number of rooms: 49
Official Description (provided by the hotel):
Nestling in 30 acres of beautiful, unspoilt woodland, Hogarths stands in secluded surroundings. With its inviting avenue of chestnut trees, historic moat and private island, it is a truly enchanting setting with picturesque grounds. Our hotel is a sanctuary for visitors seeking secluded and stunning surroundings, delicious food, exceptional wines and exemplary hospitality. Our charming former manor house has been carefully restored and extended to create a luxury hotel with 21st century comforts.All of our 49 bedrooms, consisting of luxury suites, superior and standard double / twin rooms, family and accessible rooms have been exclusively designed with luxury, comfort and all the fine finishing touches you would expect.Beautifully decorated to reflect the changing seasons of the year, there is one for every mood and occasion. All of our bedrooms offer impressive soft furnishings and contemporary designed en suite bathrooms.Whether you stay with us for work or play, we hope you enjoy your stay! ... more   less 
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Also Known As:
Hogarths Hotel Solihull
Hogarths Hotel Dorridge, West Midlands

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