We booked a £79 deal which included 3 course dinner, glass of sparkiling wine and breakfast with upgrade to superior room. We also paid £49 to add one nights stay on a B+B basis. The room allocated was as far from reception as you could get. Up two flights of stairs then a few minutes walk through meandering corridoors. Finally in our room and we were impressed by the decent size of both room, bed and the 42 inch plasma TV. However we were not so impressed by a lack of a safe which the website assures us was to be present and also as a superior room the web site says you get botted mineral water which ther was no sign of. Upon enquiring at reception I was told that it was not part of our package to have any such 'options' yet my booking confirmation and their own site said we should. The supervisor eventually agreed to send some water on to us and said we could leave any valuables with reception - which I had no faith in so declined. Evening meal was really good nad you had plenty of choice from their ala carte menu. The steak was the best I have had for ages and the waiting staff were first class. Even though there was a wedding and an anniversary on the staff coped well and serving food and bar very quickly. Next day and breakfast was great with plenty of hot food on offer plus cereals, fruit, continental etc. Tea and coffee a little slow coming but just ask if you want serving quicker than waiting to be asked. We returned that night after a fab day out at Warwick Castle (must do this!) at 6pm to find our room door ajar. Fortunately nothing appeared to have been taken but that was more by luck as we were so far from reception that not many people would have walked past our open door. The toiltetries had not been replenished though. Our parents room was locked but the maid had been and set up the spare bed (stored under the double) for no apparent reason and also left a sheet detailing her work for the day with each room, their occupant and what needed doing. Plus a master key card that could open any room in the hotel! We told the housekeeping supervisor this and she said that she apologised and there would be severe repercussions for whoever was responsible. I would recommend a stay here as the location, food and service is really very good - just make sure you leave nothing you want to keep in your room and take your own bottled water if you don't need the hassle of asking for what was advertised.
- Official Description (provided by the hotel):
- Superb 4 Star Hotel, situated at the very Heart of England in the beautiful village of Meriden.Ideally located for The National Exhibition Centre, Birmingham, Coventry, Warwick and Stratford. We are excited to announce that our new Marco Pierre White Steakhouse, Bar & Grill is now open; and this stunning restaurant offers affordable glamour and a delicious menu of fresh seasonal produce. ... more less
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- Also Known As:
- Manor Hotel Coventry