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Lucknam Park
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Reviews (733)
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482 - 487 of 733 reviews
Reviewed November 15, 2012

We have been very lucky to stay in great hotels around the world, but we decided to spend our wedding anniversary nearer to home, great choice!! the staff are amazing the setting beautiful, the food to die for.AJ went for a hack around the grounds, stables are brilliant.
go just go!!

  • Stayed: November 2012, traveled as a couple
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Thank Stephen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 12, 2012

We booked a 2 night stay at this hotel and to sum it up in one line. Overpriced and poor quality is the best way to describe this hotel. I have stayed here in the past and found the service to be 2nd to none. But on this occasion, where i booked 3 rooms for 2 nights. The hotel failed to live up to its previous standard and this was across all sides of our experience. The only good point was the food and 2 of the staff members.

What they class as a deluxe room is to be fair rather suspect. I have stayed at many 5* hotels and the comparison is so different.

I think this hotel may offer a good service for a couple who want a very intimate weekend and where they have no demands on service.

Out of 8 of us who stayed at this hotel. We all had similar feedback. The service was poor, The food was above average but not great, The standard of the deluxe rooms were poor. The spa was scruffy and not well staffed. We had to wait over an hour to get a lounger in the spa. We asked a member of staff some advice on the services and she could not explain the facilities available.

The Hotel is in a beautiful setting, I believe it is beginning to become dated now and is struggling to live up to the basic standards required by hardworking professionals.

One of my guests had issues joining the WIFI network. She waited over an hour for a member of staff. I could not work the DVD player and the staff member who came to my room said he could not help and call reception. One of my other guests had to chase up her order for a cup of tea twice in an hour.

At a cost of over £3000 for a weekend. I would say this would get a 3 out of 10....

Room Tip: Ask for a room in a quiet corridor. The floor boards creek very badly and when other guests go to be late or get up early. It is very noisey.
  • Stayed: November 2012, traveled with friends
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13  Thank Buzzrecruit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 6, 2012

Beautiful country inn. Extremely attentive staff. Variety of eating possibilities including one star Michelin restaurant. Recently added spa and indoor/outdoor swimming. Gorgeous gardens. Horseback riding. Close drive to historic Bath, Stonehenge, Salisbury.

  • Stayed: November 2012, traveled with friends
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1  Thank Bonnie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2012

Stayed for 3 nights last weekend, nice comfy room with Champagne, chocolates on arrival. No tea and coffee making facilities in room which I think is needed. Bathroom lovely lots of towels and gorgeous shampoo and lotions. Parts of hotel were a bit shabby for the price we paid which is not cheap. The Spa was lovely could not fault it at all so relaxing and would return purely for the Spa experience. Staff very nice and helpful so all in all a lovely experience.

  • Stayed: October 2012, traveled as a couple
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Thank jak258
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2012

I stayed here for the weekend with some friends celebrating a 50th birthday. A quintessential English Country House Hotel with a fabulous Spa, Americans who are staying for the horse riding, a ridiculously expensive wine list and a very stuffy library where people look down their noses at each other all make for a reassuringly posh experience. The staff are fabulous, without exception. They all seem very proud to work at Lucknam Park and this comes through in a genuine level of care and service. With two dining options, one in the Main House and the other in the Brasserie, the management are able to offer an alternative to those who would rather laugh over dinner rather than be constrained by the formality of the main dining room. The food is excellent. The rooms are expensive, old (naturally) and in need of a little care and attention. The bath rooms are magnificently Victorian with big brash taps and pipework containing high pressure water that guarantees a force ten shower. Fabulous. The linen is lovely and the towels sumptuous. A great treat.

Room Tip: Ask for a room in the main house rather than the wings.
  • Stayed: October 2012, traveled with friends
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1  Thank Steve C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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