My friend and I visited this pub for lunch on 4th July - having been there many times before it changed hands in January 2014. Menu was varied but we decided on a salmon and turismo salad. Oh when it came, which was after a long wait and only 3 ladies in the bar having sandwiches it was awful, just appeared to be lettuce, 2 small tomatoes, a very thin slice of salmon and a bit of turismo. This is not what we expect in a salad. We complained to the owners wife and she said it was what we had ordered. She offered to send the chef but he never appeared. She brought the menu out and said a salad is lettuce thats what we ordered and thats what we got! The landlord then came and he again reiterated we got what we asked for! We said we didn't feel we should pay and he said we had tdo. We hardly eat a thing because the lettuce was awful.
We walked to the bar and the waitress was there waiting for the money. I said do you want paying for that, she said yes and I said are you prepared to take money off 2 pensioners who couldn't eat the meal provided. We paid, reluctantly and she held the door, we said we weren't coming again and she said "I hope you don't come again" Very different from the previous owners.
- Official Description (provided by the hotel):
- 17th Century character inn located in the picturesque vilage of Snape, near Bedale, North Yorkshire. Nine stylish, high quality, self-contained en-suite rooms situated in a converted barn across a cobbled courtyard at the rear of the pub. Cosy, traditional bar and tap room area with real open fires, flagged floors and beams serving a range of real ales and extensive wine list. Intimate, candle-lit restaurant serving a mixture of high quality food ranging from pub classics to more contemporary dishes. Extensive outside areas including secluded and secure courtyard area. A warm welcome awaits all our guests, including the four-legged variety. ... more less
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- Also Known As:
- The Castle Arms Inn Bedale, Yorkshire