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Hotel International Baile Felix
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Certificate of Excellence
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Reviews (96)
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All reviewsthermal wateroutdoor poola la carterooms are cleanhigher floorpools are excellentshort staywi ficold airspa areahotel is locatedtreatmentbaseromaniacabletemperaturedegrees
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78 - 83 of 96 reviews
Reviewed April 6, 2009

The pools are allrigt, but you get bored of them soon and there's nothing else to be done. In that situation it was really disappointing that the tv was just in romanian and hungarian, and just a few channels. And it doesn't have a minibar. We had to take up a bttle of wine from the restaurant. And the (day-)bar is just 3 tables near the lobby and only open till 8 pm or so. The food was average. The hotel itself looks like pimped-up communist architecture, not very pretty, but at least clean enough for romanian standards. If I was 80 I might have enjoyed it.

  • Stayed: February 2008, traveled on business
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5  Thank petraqrsq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 29, 2008

Just bad service all around. The personnel did not care at all. Very expensive against of what you get.
The hotel staff should be trained properly on how they are to treat a customer.
I would say that they are not ready for the tourists.

Stayed: September 2008
3  Thank rada_stanton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 12, 2008

The worst vacation in my life. Bad personnel, bad service, only one room restaurant with very bad food. Any wish or complain receive the same attitude: ignorance.
At the entrance the receptionist welcome us smoking and asking us to pay parking fee and resort fee. We didn’t receive any receipt for money. In the same evening the card-key refused to work. We had to wait half an hour till somebody opened the door, and one day till somebody fixed it.
Me and my wife we have bought a full service accommodation with full-board and wellness treatment. But we could eat only in the same restaurant, with the same menu for every meal, every day, every week, with the worst food – something between bad fast food and army canteen. And it was only a waiter for every 8-10 big tables.
The wellness sessions were very short (10-15 min.) and superficially, with a “in hurry” personnel attitude.
In our bathroom we could meat every now and again a black roach.
Outside at the swimming pool we didn’t receive any mattress for plastic chaises and any waiter service.
Saturday the restaurant was closed because it was rented for a wedding. We could serve our meals in a conference room transformed in restaurant.
If you try to complain you receive insolent answers or ignorance. And almost I understood this personnel attitude because they are just a few, stressed, not enough for a so big hotel.
And the manager was very hard to meet and with a supercilious attitude tried to get rid of us very fast.
How could such hotel receive 4 stars category? For Romanian Tourism Ministry is enough a renovation and the service quality doesn’t matter?
The worst service in my life because it has the worst management that I’ve seen. They really don’t care about any complain. In fact I think is a big Romanian swindle without shareholders’ awareness.

  • Stayed: July 2008, traveled with family
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    • Business service (e.g., internet access)
7  Thank Catalin_DK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 5, 2017 via mobile
Google Translation

Stayed: November 2017, traveled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 29, 2017
Google Translation

Room Tip: Le camere ai piani alti offrono una bellissima vista.
  • Stayed: August 2017, traveled as a couple
    • Value
    • Rooms
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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