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“Perfect honeymoon hotel”

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Casa del Mar, Langkawi
Ranked #1 of 16 Hotels in Pantai Cenang
Certificate of Excellence
Plymouth, United Kingdom
2 reviews
“Perfect honeymoon hotel”
Reviewed January 4, 2013

This is the first time I’ve written a review on here but after a magical 7 nights at the Casa del Mar i felt compelled to write one. This is probably the nicest hotel we've ever stayed in and the service and staff were exceptional. We booked the indulgence package which included a couple of massages and 4 dinners. We are so glad we booked this package as the food in the hotel is amazing - the food was actually one of our highlights! This hotel does so many little things for you to make your stay perfect you won't want to leave, like ice cold flannels handed to you while you sun bath, fresh fruit and iced water round the pool to quench your thirst, homemade biscuits in your room to go with your coffee etc. You never have to fight to get a sun bed round the pool or beach and all the staff take the time to smile and have a chat with you. The beach is not crowded but there are still water sports you can do, we did jet skiing, kayaking and hired the hobie cat. I'd definitely recommend this hotel, especially if you are on honeymoon. We also stayed for Christmas and would really recommend staying over Christmas.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bela1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,294 reviews from our community

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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (418)
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windhoek
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 4, 2013

Stayed in September 2012 - great weather, great staff, comfy suite, good breakfasts. Because Pelangi next door was being renovated, we stayed at Casa del Mar, and were pleasantly surprised at how much was on offer at this boutique facility. Thoroughly enjoyed our stay, enjoyed the beach (pantai cenang is the BEST location on Langkawi) and enjoyed all the island has to offer - our advice is get out and discover the island, and then come home and relax.

Room Tip: our suite had direct access from the road - quick and easy to get in and out.
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  • Stayed September 2012, traveled as a couple
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    • Cleanliness
    • Service
Helpful?
Thank officemd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TomBlachere, General Manager at Casa del Mar, Langkawi, responded to this review, January 6, 2013
Dear Guest,


Thank you for staying with us and it was lovely to read that you had such memorable experience at Casa. Trust I will share your comments with the team.

I hope that we will be able to look after you again some time soon in the future.
Best wishes for this new year!

Warm regards from all of us.

Tom Blachere
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed January 3, 2013

We had the most wonderful stay at Casa del Mar and highly recommend it to anyone who is looking for a relaxing and intimate break! We decided to spend our honeymoon at Casa del Mar on the strength of the reviews that we read on Tripadvisor and were not disappointed! We booked the 7 nights Indulgence Package plus an extra night and stayed in a Beach Front Villa. We experienced gorgeous accommodation, amazing food, and brilliant customer service in a beautiful location! All of the staff were incredibly helpful and friendly and the room service was impeccable- we never saw housekeeping however our room was always beautifully kept and we returned many times to find lovely surprises. There were two spa treatments each included in our package and we enjoyed the treatments and service so much that we booked a couple more! Casa del Mar has a lovely atmosphere, pays attention to little details, and makes every guest feel very welcome and totally spoilt! My husband and I enjoyed our stay at Casa del Mar so much that we plan to return there to celebrate our one year wedding anniversary. For anyone looking to visit Langkawi, or have a romantic break, then look no further than Casa del Mar. . .it is amazing!! Special thanks to all of the staff for their wonderful customer service and friendship- especially Cius, Pat, and Hani and the girls at the spa. We look forward to seeing you again soon!

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank RaquelandSteve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TomBlachere, General Manager at Casa del Mar, Langkawi, responded to this review, January 6, 2013
Dear Raquel and Steve,

Thank you for the great review and I am delighted to read we will have the pleasure to welcome you back home for your wedding anniversary!
Thanks also for highlighting the staff service and friendliness, I will make sure this is shared with them.

We wish you both a very happy new year 2013.

Warm regards
Tom Blachere
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Malmo, Sweden
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 1, 2013

We had a very nice three days stay at Casa del Mar in December 2012. Staff is very friendly and helpful. Very nice location, with non-crowded beach, with pool and garden area in perfect condition. Rooms where very clean with all the things you could want, and more.

Room Tip: All rooms are very nicely located facing the sea. Not much difference between beachfront and others.
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank hejhopp123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TomBlachere, General Manager at Casa del Mar, Langkawi, responded to this review, January 6, 2013
Dear Guest,

Thank you for the wonderful compliments and I am so pleased to know that you thoroughly enjoyed your stay with us.

We hope to have the opportunity to welcome you again one day to Langkawi. By the meantime we wish you a very happy new year 2013!

Warm regards
Tom Blachere
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed December 29, 2012

Just returned from a Christmas break at the Casa Del Mar, Langkawi, I would have to say it was a fantastic stay, the hotel, staff and management where exceptional.

The beach was excellent, less a few annoying Microlite aircraft now and then, which the hotel management sorted out straight away.

The best hotel in Malaysia and Asia

Room Tip: Ask for a Beachfront Sea view suite
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JohnM194
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TomBlachere, General Manager at Casa del Mar, Langkawi, responded to this review, January 2, 2013
Hi John,


Thank you for sharing your impressions on our page, we are delighted to read you had a great time with us. We had a great Christmas too!!
I will make sure this is shared with the team.

We hope to have the opportunity to welcome you again one day to Langkawi.

Happy New Year and best wishes from all of us.

Tom
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed December 26, 2012 via mobile

We had an amazing stay here! The attention I detail is just incredible! From the cold towels, fruit and drinks delivered to you by the pool, the friendly staff, lovely turn down service and the delicious food! Wish we never left! If you're thinking of staying here, do!! You won't regret it!

  • Stayed July 2012
    • Value
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    • Cleanliness
    • Service
Helpful?
4 Thank leah8680
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TomBlachere, General Manager at Casa del Mar, Langkawi, responded to this review, January 2, 2013
Dear Leah,

Thanks for staying with us and it was lovely to read that you had such memorable experience at Casa.
Trust i will share your comments with the team.
I hope that we will be able to look after you again some time soon in the future.

Warm regards from all of us.

Tom Blachere
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Surrey
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed December 19, 2012

We stayed at the Casa Del Mar for 17 nights and were accommodated in one of the beachfront suites. So many things have been written about this hotel that I can only add my personal thoughts.
Suites (Not so Good) I think the bathrooms are a little basic. The toilet straight in front of the shower door, one wash basin and no magnifying glass means that I would put this into a 3*/4* category hotel.
Suites (Excellent)The servicing and cleaning of the room was excellent.
Restaurant (Excellent) the breakfast, lunch and dinner choices were excellent and the staff were amazing.
Restaurant (Not so Good)However, the presence of cats in this area is unacceptable. Fully appreciate that cats are bought on property to deter mice, but to have them walking around the tables is not something you would expect of a 5* establishment. It is not hygenic and is very disconcerting to people that have allergies or phobias of cats.
Bar - the staff are amazing and made it a very enjoyable experience in the evening. The Not so Good - the hotel needs to look at the fact that the same seats are sat on during the day when people have been swimming and covered in sun screens and then again in the evening when people are dressed for dinner. The soft cushions could be removed during the day, or covered in the evening. This is standard practice at many hotels.
The Staff - this is what makes this hotel the success it is, nothing is too much trouble - from the front desk, to the servers in the restaurants, to the bar staff and I have to applaud Robert the F&B Manager for his helpfulness and friendliness throughout our stay. He is an absolute asset to this hotel - in my opinion the hotel would not operate so well without him as he is always "hands on" and checking that guests are happy.
With new hotels coming up in Cenang Beach I think the Casa del Mar will need to look at certain aspects to ensure that repeat guests keep returning and those staying providing good reports.
(1) The need for a little light entertainment in the evening would be good. Nothing loud but just something small to ensure guests stay around.
(2) Shelter when it rains with good seating around the bar area. There are soft seats on one side, the other side just is wet when it rains the roof needs to be extended.
(3) The restaurant menu needs to change a little after a 17 day stay when you have chosen your favourites there is nothing left to entice you to stay.
(4) Happy Hour should mean happy hour, not Lucky Hour - again this is beneficial to the guests.
(5) The covers on the sunbeds should be removed at the end of the day as some are starting to go green from the rain and are looking less than appealing to lay on.
Finally, the smell from the street drains is not conducive to a leisurely walk in the evening - the tourism board of Langkwai needs to look at this to ensure visitors return.
Thank you once again to the Staff, they make this hotel!

  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Holidayolic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TomBlachere, General Manager at Casa del Mar, Langkawi, responded to this review, December 20, 2012
Dear Guests,

Thank you for spending the time to write this long and constructive review has been shared with the team.
I appreciate your suggestions and for some of them they are about to be implemented i.e the magnifying mirrors we await for delivery.
I am delighted that overall you enjoyed your stay with us!
We look forward to welcoming you again one day in the future.

Warm regards
Tom Blachere
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Casa del Mar, Langkawi

Property: Casa del Mar, Langkawi
Address: Jalan Pantai Cenang, Mukim Kedawang, Pantai Cenang, Langkawi 07000, Malaysia
Phone Number:
Location: Malaysia > Kedah > Langkawi District > Langkawi > Pantai Cenang
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 16 Hotels in Pantai Cenang
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Casa del Mar, Langkawi 4*
Number of rooms: 34
Official Description (provided by the hotel):
The heart of Casa del Mar's (Spanish for ‘Home by the sea’) philosophy is to create unique experiences around individual guests, providing them with a tranquil hideaway. Offering sea view accommodation, innovative dining options and Spa facilities, the 34-room Casa del Mar is the perfect oasis for couples looking for a private and peaceful retreat. From its Mediterranean architecture to its cosy and aesthetically pleasing interior, Casa del Mar is a ‘highly individualised property’. At Casa del Mar, one can indulge in the personalised yet unobtrusive service designed specially to pamper the individual. Guests will be in for a real gastronomic experience with La Sal Restaurant where innovative & yet soul satisfying Mediterranean cuisine, seafood BBQ and Asian samplers will be served. Guests can choose to sit inside the restaurant, with interiors recreated to the splendour of a Californian winery or dine al fresco at the poolside or beachside. Casa del Mar offers one the tranquility of a private holiday home by day and subtle gaiety by night through entertainment and dining options. All traditional hospitality practices will be challenged such that every aspect of the property is in harmony with the objective of creating experiences around individuals. Please note that we specialise in couples and adults and do not offer cots or extra beds in guest rooms. Location: Located at the legendary island of Langkawi, northwest of Peninsula Malaysia, Casa del Mar sits along the island’s Pantai Cenang beach, which is a 10-minute ride from the Langkawi airport and within close proximity to Kuah town, the most popular entertainment area in Langkawi with a wide selection of restaurants and bars. ... more   less 
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Also Known As:
Casa Del Mar Langkawi Hotel Pantai Cenang
Casa Del Mar Hotel Langkawi
Langkawi Casa Del Mar
Casa Del Mar, Langkawi Pantai Cenang

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