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“Best place to stay in at Pantai Cenang”

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Meritus Pelangi Beach Resort & Spa, Langkawi
Ranked #2 of 16 Hotels in Pantai Cenang
Certificate of Excellence
Reviewed December 30, 2013

Stayed 2 nights (25-27 Dec) in lakefront view, we like the resort and the beach is just a few steps away and. Location of resort is good, as the beach is not as crowded compared to the area towards Casa Del Mar. Huge room with friendly staffs. 2 pools within the resort, definitely a plus point for us.
Pro:
Location
Nice and huge room
Private Veranda
Safe deposit box and baggage service
Friendly staff
Con:
Breakfast crowd on 27 Dec was overwhelming, food was not replenished in time, ran out of drinking glass. There was a queue of hotel guests waiting for seats up till 10.30am when we left the breakfast restaurant. The only bad experience we encountered.

  • Stayed: December 2013, traveled as a couple
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1  Thank AdeLovetoTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Th0mas_Mueller, General Manager at Meritus Pelangi Beach Resort & Spa, Langkawi, responded to this reviewResponded January 2, 2014

Thank you for your positive review.
It is unfortunate that you had experienced the busy breakfast time during the Festive Season. We are making additional seating available during this time to minimize the waiting time for our guests.
Again, thanks for your review.
Thomas

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1,762 - 1,768 of 4,048 reviews

Reviewed December 30, 2013

We love the room, kids love the swimming pool, nice beaches. 10min drive from airport, 3 minutes from restaurants, bars, shops etc.
One complain that we have, food at the hotel is below expectation. If you stay here, opt to go to nearby restaurants which are 3 - 5 drives from hotel.

  • Stayed: December 2013, traveled with family
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3  Thank Rahim Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Th0mas_Mueller, General Manager at Meritus Pelangi Beach Resort & Spa, Langkawi, responded to this reviewResponded January 2, 2014

Dear Rahim Y !
Thanks for your kind words. For your information, we have just changed our Executive Chef and see improvements already. So, please come back and enjoy our culinary offers.
Cheers!
Thomas

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Reviewed December 28, 2013

We had a good experience during our stay with this resort. I stayed 3 nights at this hotel with my family during Dec'13. The checkin and checkout was smooth, the chalets were larger than expected and clean. The resort is near a beach which I believe is reserved for guests. The resort facilities are good. The kids enjoyed a lot as there were several features meant for them e.g. The resort has a kids water play area and slides. It also has a kid sized swimming pool good for kids between 4-10 years old to play in. Both my kids looked forward to go to the pool every day.

The chalets we took did not have a bath tub, but it made it up with a nice shower space. We stayed near the lake which had mostly garden around, but I am sure that beach facing rooms would have a nicer view which alas are more costly than what we could afford. The staff was very responsive and helpful. We had some special requests due to kid related needs and these were attended to promptly.

The breakfast at the resort was very good as well, however there was less variation from day to day. We were given a complimentary BBQ dinner at the hotel's restaurant. Being vegetarian we thought there may not be many option for us but we were pleasantly surprised. I give 100% marks to the vegetarian spread available and quality of the dishes prepared.

Lastly, the location of the hotel is very good, which is just at the end of busy part of Pantai Cenang road (quieter) and only around 8km from airport. Pantai Cenang is full of eating places of different cuisines. It also has McDonalds and other fast food joints. We made use of the travel agents to book our trip for parasailing and 3 island hopping and received better price than from elsewhere. The only trouble we had was to find park poking space for our rental car on this stretch of road, this is probably due to the peak season that we went to Langkawi. Not sure if this problem is year round due to growing number of cars there.

Overall our Langkawi trip was awesome and the hotel stay was enjoyable. I would definitely recommend this resort to families coming to Langkawi with kids.

  • Stayed: December 2013, traveled with family
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2  Thank Rahul_4319
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Th0mas_Mueller, General Manager at Meritus Pelangi Beach Resort & Spa, Langkawi, responded to this reviewResponded January 2, 2014

Dear Rahul_4319 !
I am happy to hear that you and your family had a fantastic time here with us! Thanks for your kind review.
I am sharing all reviews with our staff here, so they see that their service gets appreciated.
Again, my sincere Thanks!
Thomas

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Reviewed December 28, 2013

We stayed for 10 nights at this hotel in June 2013. We had a room over looking the lake. The rooms are fantastic with lovely bathrooms and a big balcony. When you arrive you are treated to a lovely cold drink and a fresh fruit basket is left in your room. We booked room only so didn't try breakfast. My husband jumped on our scooter and went to the local bakery for fresh croissants.

We travelled all around the island on the scooter with no problems. The people on the island are very considerate drivers and no one speeds around.

Some of the better known 5 star hotels are in the middle of nowhere and we think we made the best choice as we went out every night to eat and found a bar serving cocktails which we frequented outside a supermarket. Doesn't sound ideal but the cocktails were about a £1 and the beer was straight out of the fridge in the supermarket. It was actually quite a cool place to hang out.

The pool at the hotel is lovely and we don't have any trouble getting beds at any time.

The food at the beach bar serves fantastic food but is a bit more expensive than outside in the resort.

A short walk from the main entrance is the main shopping street. You can eat food from around the world and it is so cheap.
All in all a great hotel in a great location.

  • Stayed: June 2013, traveled as a couple
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2  Thank kipperCardiff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Th0mas_Mueller, General Manager at Meritus Pelangi Beach Resort & Spa, Langkawi, responded to this reviewResponded January 2, 2014

Dear kipperCardiff !
Thank you for your kind words. I am glad you enjoyed your stay with us and had a good time here in Langkawi. Please visit us again when next time in Malaysia.
Thomas

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Reviewed December 28, 2013

A great place for a family holiday but if you are a couple looking for a quiet romantic holiday this did not meet our expectations. No fault on Meritus but a wrong choice for us as we were looking for a more private and quiet location to spend our time in Langkawi. The chalets were either connected or in a two story building and each one had a private terrace. Great way to spend the morning or evening looking at the sunset. The beach front chalets are not directly on the beach. There is a walking path and a grassy area that separates the chalet from sand. Lounge chairs are on the grass and not on the beach with no wait staff. The pools were very nice and large but again no wait staff. The room showed signs of age had a high beam ceiling with minimal renovation. Our room was on the upper floor and on the first night we had a fruit bat that paid us a visit. We were able to rid of it by opening up the terrace doors. But the next night it returned back and called the front desk asked to be moved immediately. With no hesitation, a new room was assigned to us and it was one of the rooms that was in a single story connected chalet. This room had a low ceiling, large bathroom with double sinks, nice large tub, spacious king size bed and no bats. The bats are part of the environment which we expected to see but not in our room. We appreciated the move especially to a much nicer renovated room.
The resort is 10 minutes from the airport with the flight path above. Short walking distance to a few restaurants and shops. We rented a scooter and toured the island. Enjoyed the BBQ dinner and daily breakfast buffet. Plenty of choices for day excursions. Staff very friendly and accommodating. Not a true resort but a great place for family holiday.

Room Tip: Choose a room that is in a single story chalet.
  • Stayed: December 2013, traveled as a couple
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2  Thank Sonarque
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Th0mas_Mueller, General Manager at Meritus Pelangi Beach Resort & Spa, Langkawi, responded to this reviewResponded January 2, 2014

Thanks for the review!
It is unfortunate that you could not fully enjoy our resort because you had different expectations when you booked. I am glad however that despite the bats you enjoyed your vacation! Thanks again and maybe one day you'll come back to visit.
Thomas

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Reviewed December 27, 2013

Our experience in this resort was fantastic. The buildings and the chalet that we stayed in were full of character whilst still being modern and up to date with all the amenities that we needed. The entire staff from the front desk to housekeeping were genuinely friendly and went out of their way to oblige. The pool was fantastic esp the childrens section where my daughter would have happily spent the rest of her life! Our rooms were spacious and airy with a sizable kingsize bed and fabulous walk in closet area and bathroom. The back verandah that led onto the lawn and then the beach was the icing on the cake as we spent many peaceful early mornings and late nights there.

  • Stayed: December 2013, traveled with family
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3  Thank ravstar1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Th0mas_Mueller, General Manager at Meritus Pelangi Beach Resort & Spa, Langkawi, responded to this reviewResponded January 2, 2014

Dear ravstar1974
Great review, thank you! I am glad to learn that you have enjoyed your stay at our resort.
We hope to welcome you back in the not-too distant future.
Cheers!
Thomas

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Reviewed December 26, 2013 via mobile

The friendliness of the staff really impressed me from the time we arrived. The resort is well maintained. The breakfast and BBQ were great! The kids loved the water slides and were designed with safety in mind. The pools are well located and were not over crowded. The water sports were really enjoyable. We did the parasailing with Naam the resorts water sports company and this was an exordinary experience. Absolutely safe for younger kids as well. One of the best beach holidays we ever experienced. Took a bike ride into the town and this was a great experience. People friendly and welcoming to tourist. A special mention to the cleaning staff who were always obliging and the buggy drivers. Well trained in customer service! A highly recommended holiday!

Stayed: December 2013
3  Thank MAquiel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Th0mas_Mueller, General Manager at Meritus Pelangi Beach Resort & Spa, Langkawi, responded to this reviewResponded January 2, 2014

Dear Mquiel!
Thank you very much for your kind comments. I am glad to hear that you and your family enjoyed your stay thoroughly. We hope to have you back!
Cheers!
Thomas

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Meritus Pelangi Beach Resort & Spa, Langkawi

Address: Pantai Cenang, Langkawi 07000, Malaysia
Location: Malaysia > Kedah > Langkawi District > Langkawi > Pantai Cenang
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 16 Hotels in Pantai Cenang
Price Range: $147 - $328 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Meritus Pelangi Beach Resort & Spa, Langkawi 5*
Number of rooms: 355
Official Description (provided by the hotel):
Designed in the style of a traditional Malay village, Meritus Pelangi's 355 guestrooms and suites are housed in wooden chalets that are spread across 35 acres of lush landscaped gardens along a stretch of white sandy shores. Be ushered into a world of ethnic charm and tropical tranquility at this award-winning resort! ... more   less 
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Also Known As:
Meritus Pelangi Beach Resort And Spa, Langkawi
Meritus Pelangi Beach Resort & Spa, Langkawi Hotel Pantai Cenang
Meritus Pelangi Beach Langkawi
Meritus Pelangi Beach Resort Langkawi
Pelangi Beach Resort Langkawi
Meritus Pelangi Beach Resort & Spa, Langkawi Pantai Cenang

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