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Meritus Pelangi Beach Resort & Spa, Langkawi
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Reviews (4,440)
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Reviewed May 23, 2013

Welcoming cocktail, room upgrade and lots of smiles, great start. The staff were so friendly and willing to help at any chance. Resort is in a peaceful location with lush grounds. We explored the island, did a island hoping tour but pretty much lazed by the pools or pool bar

  • Stayed: June 2012, traveled as a couple
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Thank bamitch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clement P, Manager at Meritus Pelangi Beach Resort & Spa, Langkawi, responded to this reviewResponded May 24, 2013

All of us are extremely happy indeed to have delivered your expectations and delighted your stay experience.

It is always a pleasure to receive positive comments from our guests as we strive to consistently meet or exceed their expectations

We shall look forward to the pleasure of welcoming you back again in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 22, 2013 via mobile

Meritus was way above my expectation! I love the hotel's beach side its clean, private & just beautiful. The swimming pools is just pure fun! They have mini pool spa, jacuzzi style, huge pool for adult & kids, the 'theme park' style water park for children are you kidding me?! I end up playing there its just fun! The room was great too. Its spacious, clean, modern & lots of channel on tv. The only thing I wish for - bath tub & of course, all tv channels are free! The staff are well trained to provide good customer service. They always smile & say 'hi' something very nice about their attitude. The welcome drink is very yummy, I order it again on the 2nd day of my stay from frontdesk & within 5 minutes they bring it to me with a warm smile! Overall, I really enjoy my stay here & definitely will come back & recommend it to others :)

  • Stayed: April 2013
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3  Thank DoryShariff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clement P, Manager at Meritus Pelangi Beach Resort & Spa, Langkawi, responded to this reviewResponded May 24, 2013

Many sincere thanks for your kind words and we are indeed gratified to learn of your positive stay experience.

We will most certainly share your gracious compliments with all our associates, who will be delighted to have delivered your expectations.

We do have available rooms with bath-tub at a slightly higher rate which you can request when making your room reservation.

Your kind gesture to recommend us is very much appreciated and we shall look forward to welcome you back again in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 19, 2013

After so many visits to Langkawi, this was the first time we had the opportunity to stay in this resort. Location was one of the main reasons as Chenang Beach is so convenient with a lot of eateries around and the white sandy beaches is always a welcome. However, it seems that through the years, there seemed more and more development happening along this stretch, and we do sincerely hope the authorities are controlling it to avoid 'over development'

Meritus Pelangi - my first impression - warm welcome with genuine smiles indeed set the mood for a brief 3 day 2 nights stay with the family. Ilyas, our ever so jolly Bellman/Buggy driver was so friendly and ever ready to help. Indeed an asset to the resort.

We stayed in a Lake View block where our balcony overlooked a serene man-made lake, not too far away from the main lobby and also the pool. Room was so spacious and tastefully designed. The beds (we had to big beds!) were very comfortable!

The Pool area was our kids’ favorite area of the hotel. In fact, they preferred the pool more than the sea and refused to follow the parents who were so longing for a stroll along the beach! The pool had a kids area with enough slides to even keep the adults entertained!

We rented a car during our stay and the hotel had ample parking space for hotel guests. As mentioned, the hotel is strategically located along the Chenang stretch, only 10 minutes away from the airport, and walking distance to all the many food outlets available nearby. If you were to drive, 5 minutes away there is also a Mall (!) with Starbucks and KFC in case you miss that part of your city life.

The only time we ate in was on our last day where we enjoyed the sumptuous breakfast spread the resort’s coffee house. From the host, waiters right up to the chefs manning the buffet line was all so warm and friendly. I also liked the fact that the minibar items were free for guest usage. A well thought gesture!

The grounds of the resort were also well maintained with a spectacular view of the beach - so serene! All in all we had a wonderful stay – kudos to the friendly team at Pelangi. Will definitely return!

  • Stayed: May 2013, traveled with family
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2  Thank boo_tofu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clement P, Manager at Meritus Pelangi Beach Resort & Spa, Langkawi, responded to this reviewResponded May 24, 2013

Many sincere thanks for your appreciative words and we are very glad indeed to have delivered your expectations and delighted your stay experience.

Your gracious compliments will most certainly inspire and motivate all our associates to continue giving their best to consistently meet or exceed guest expectations.

Naturally, we shall look forward to welcome you and your family back again in the near future

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 17, 2013

Great location, walking distance to the main shopping strip. This location was too big for our liking, wasn't relaxing. Food very ordinary, no flavour. Staff didn't know how to make cocktails, better off going next door Casa Del Mar - great meal, happy hour for cocktails and entertaining bar/yummy cocktails. Staff lazy, prefer watching TV than serving customers. When asked for the TV to be on mute so we could hear the music (music was competing loud with TV), this wasn't done as staff wanted to watch movies (staff!!! not the guests). This hotel has a lot of potential, but has a long way to go.
Chalets were lovely, spacious and clean, but only luke warm water.

  • Stayed: May 2013, traveled as a couple
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2  Thank PiafSteve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clement P, Manager at Meritus Pelangi Beach Resort & Spa, Langkawi, responded to this reviewResponded May 24, 2013

Thank you for providing us with your valued feedback which is certainly appreciated.

We do sincerely apologize for any dissatisfaction with service as well as other points highlighted, which will be reviewed for improvement and bettering our guest experience.

If your travel ever brings you back to Langkawi, we welcome another opportunity to serve you again with a more positive stay experience.

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Reviewed May 15, 2013

We stayed at chalet that facing swimming pool. The pool is a great hit for my daughter as she always want to put on her swim gear every time. Had rent bicyle for a beach ride too. The breakfast was lacked of variety anyway. What i like about this hotel is near to pantai cenang and airport as well. You dont have reason to miss your flight then..

Stayed: January 2013, traveled with family
1  Thank Mama_Piko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clement P, Manager at Meritus Pelangi Beach Resort & Spa, Langkawi, responded to this reviewResponded May 24, 2013

Thank you for providing us with your valued feedback and we are glad that your overall stay experience had been positive.

Your comments on the breakfast had been communicated to the Executive Chef for improvement and bettering our guest experience.

We shall look forward to the pleasure of welcoming you back again in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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