We've stayed at this hotel about 5 times now. It has a really nice location in the country and great for walking our dogs around the golf course and other paths. However, this time, I began to feel the room we were in (one that we have stayed in before) was beginning to look tired. All perfectly clean, and the bathrooms are still great, but the carpet and furniture was beginning to show signs that it is time for a makeover.
We always have dinner during our short stays, and this time, for once, the restaurant was very busy. As is inevitably the case when there is insufficient staff to cope with a full house, the service was slow, the waiter short and snippy, and the general manager, who we have met on previous occasions, too interested in a business party rather than the well-being of all the guests at dinner. It was still a pleasant experience, but not what we expect from this hotel.
I'd still recommend this as a great getaway, but I hope the hotel invests in some updating and better staffing of busy periods soon.
- Official Description (provided by the hotel):
- The hotel is located in exceptional natural surroundings, just 20 minutes drive from the city of Luxembourg and features 59 comfortable rooms, 14 duplex rooms and two suites with elegant, refined decor, as well as 1 apartment with a kitchenette. The hotel also offers a traditional restaurant, two bars, five meeting rooms, an indoor pool, sauna, fitness centre, solarium and an 18 hole golf course. ... more less
- Reservation Options:
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- Also Known As:
- Mercure Kikuoka Golf Club Hotel Canach
- Mercure Kikuoka Hotel
- Accor Kikuoka Hotel
- Mercure Kikuoka Golf Club Luxembourg/Canach