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“Peaceful Getaway”

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Nirwana Gardens Mayang Sari Beach Resort
Ranked #3 of 8 Hotels in Lagoi
Certificate of Excellence
Reviewed January 26, 2012

started out being apprehensive due to the negative reviews at this forum. However, that melted away gradually as I found the staff to be really friendly and helpful. They are far more organised than the staff at various resorts we have stayed over at Batam.
Arrived at 8 am and were greeted by the staff at the ferry terminal. Managed to check in to 1 of the chalets despite being there so early in the morning.

We were given a nice corner garden chalet just outside the spa. The room is spacious and clean. Wish the TV was bigger though. Bathtub's handle had come off but that's a small issue. My kids managed to check into the chalet next door shortlf after even though they told us it would only be available at 2pm.

Overall we enjoyed our stay but feel that food over at Bintan is exorbitant! A plate of mee goreng at the foodcourt costs S$8!! Will consider returning but the cost of food is a negative factor.

  • Stayed: January 2012, traveled with family
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2  Thank caixian8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed January 26, 2012

This place is great to visit if you are in Singapore for a while. If you want a nice beach holiday and have been able to stand staying at a caravan park for a week or so then give this place a try. It is good value for money, the staff are really friendly, you can walk to the other a joining properties and use the faculties for free as they are from the same company. The huts are basic but that is part of the charm. The kids love visiting Bintan, the water is crystal clear and so warm you could swim all day and not get cold. We have been 3 times and will be visiting again in 2012. We have dragged very one we know and they all love it. However, we warn them that it is not a 5 star hotel before they get there. There is air conditioning in all huts which I don't need but my husband is a air conditioning junkie. For people with young children it is great as the water is so calm at this end of the island. Last time we visited we had a beach front hut. My husband sat and watch the days roll by from the balcony very happy.

Room Tip: Make sure you take a package with breakfast included as it helps to reduce the cost of eating on the...
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  • Stayed: February 2011, traveled with family
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2  Thank Lilyanne P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 11, 2012

I used to stay at Mayang Sari (as it was formerly known before being taken over by Nirwan Gardens) several times a year around 1999. I returned again in 2007 and found that nothing had changed much, only my expectations had soared over time. There are several huts along the beach and also behind the others. It is cetainly worthwhile to pay a little extra and get a hut directly at the beach overlooking the sea - in that way you have the impression that you have a balcony and a small portion of beach for you alone... with several hammocks tied in between the palm trees. However there is no pool, so if there happens to be pollution (sometimes tar), then you cannot go for a swim. I therefore recommend asking the hotel before your visit if there are currently any tar issues along the beach.
The quality of food has decreased since 2007 and I find that there is too much fast food offered.
What I love about Mayang Sari is that it is a private hideaway and a perfect destination to wind down a little, but is not overly expensive. Bring a book, lots of time to relax, lower your expectations a little and you will have a nice time.

Room Tip: Pay a little more and take a hut directly on the beach.
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  • Stayed: February 2011, traveled solo
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1  Thank Engl_Rose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 18, 2011

Not sure if i want to go into the faults since it is well documented by other reviewers. what they said was indeed true as it was more like rustic beach hut with some semblance of a resort trappings through the restaurant and facilities.

I paid SGD160 per night for a sea facing chalet as i booked early online ( and I would suggest people do that rather than take the rack rates at the last minute). With that kind of price, it is more in line with the quality expected in a 3 star hotel and you won't be disappointed by your experience there. Main thing is not to pay too much for this and your expectations are not sky high.

The positives:
- 20metres from the sea - what more can you ask. that kind of proximity to the sea in bali, phuket or equivalent would be starting from USD1000

- There is an army of people every morning to clean the beach (have to temper this by saying that it is close to shipping lanes, so don't expect white pristine beaches of maldives)

- integrated resort concept meant that with the shuttle, you had access to all other hotels, beachs, facilities, etc. not quite club med standard of number of activities but still decent with all terrain vehicle driving, archery, shooting, elephant park, riding, etc. lots to do for the kids

- unlike what other reviewers said, i found the pricing to be decent. yes, you spent in Singapore dollars but compared to other resorts like bali, lombok, phuket, where it is in USD, things are comparatively much cheaper or equivalent. The food quality is decent for the money (not great but decent). the activities are much cheaper - eg. ATV driving is one of the cheapest i have seen so far and i paid SGD8 for 25 rounds of bullets for shooting - cheap!

- mayang sari may be jaded but it appeals to a different set of people. if you are looking for a beach escape, with no sounds other than the sea crashing onto the beach 20m away, this is for you. if you want the kiddie slides for the screaming kids in the pool and lots of iguanas in a compound, try the main resort.

frankly for 160 dollars a night and i get a retreat from my usual city life, i could not ask for more. the only "tempered" negative i had from the trip was the fact that i could not really partake in any sea sports in the 3 nights i was there. the wind and waves were too strong. besides that, there was black tar on the beach which was a dampener on my beach activities.

other than that, i had a great time with the kids. good to get them away from the sheltered comforts of TVs, noise, neon lights and get back to nature!

Room Tip: Book early online and get the beach facing chalet - nice to wake up to the sound of waves at your do...
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  • Stayed: December 2011, traveled with family
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4  Thank Drachenx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 13, 2011

We chose Mayang Sari Beach Resort as it is a beach front resort.

We enjoyed the stay at Nirwana, the facilities such as pool and other outdoor activities at Nirwana. The beach right in front of our resort was also nice and clean, with ample beach chairs. The breakfast at the Spice Restaurant was also not bad, so were the other restaurants within Nirwana.

The service was prompt and staff was helpful when we needed to use the shuttle bus services.

We were however quite disappointed with our room at Mayang Sari Beach Resort.

The room looks old and unkempt and the bathtub had some parts which peeled off and was rusty.

I may go back to Nirwana but definitely will not choose to stay at Mayang Sari. The hotel may be a better choice.

  • Stayed: December 2011, traveled as a couple
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1  Thank C0C03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 4, 2011

This is my third time here in the past eight years. Nostalgic trip, because nothing in the resort itself has changed since my first trip, except for the prices (one way up!). Nonetheless, we stay here because of the beachfront chalets. The beach is always clean, and a stone's throw away. Property is quite decently spread out, so you get your space, which is good. Food selection is limited and reasonably priced for a resort. If you greet service staff with a smile, you'd be sure to get a genuine one in return. Don't expect the world if you're planning to grouch.

Activities are all based in nearby sister hotel Nirwana Gardens. There is a half-hourly shuttle bus that brings you round the Nirwana complex - facilities are accessible. If you plan to go with kids however, do bear in mind that this resort does not have a kids club, nor a pool.

Room Tip: Seafront bungalows are the way to go.
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  • Stayed: December 2011, traveled as a couple
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3  Thank travellingwithnikki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 17, 2011

during this month, i hav been to this resort with my frds for our vacation, and it is a nice stay.
the resort is near the beach and it has its own pool, speciallay they got a bar inside the pool which i think is very very very nice. And during the stay, the room was quite clean, and it's easy to reach the activities like spa, bowling, ATV... lastly, which is the reason why i write this review, at the last day we going to checking out, i found out the lost of my sun glassess, but the staff was nicely found it back at bar near the lobby. (but somhow the fornt office is working poor efficiency and poor attitude)

  • Stayed: November 2011, traveled with friends
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2  Thank qqqikb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Nirwana Gardens Mayang Sari Beach Resort

Address: Jl. Panglima Pantar, Lagoi, Bintan Regency, Riau Islands Province 29155, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Bintan Regency > Bintan Island > Lagoi
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa
Hotel Style:
#2 Spa Hotel in Lagoi
#3 Luxury Hotel in Lagoi
#3 On the Beach Hotel in Lagoi
Price Range: $147 - $256 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Nirwana Gardens Mayang Sari Beach Resort 4*
Number of rooms: 50
Official Description (provided by the hotel):
Leave the world behind as you cruise to Mayang Sari Beach Resort Bintan - a rustic resort tucked away in a pretty little cove on Bintan Island. Set in unspoiled nature on the northern coast of Bintan Island, Mayang Sari Beach Resort offers the perfect haven for a brief respite or a long weekend. Wake up to fresh sea breeze and the lush beauty of a tropical beach. Each air-conditioned chalet is equipped with modern amenities and also has an attached bathroom and a private veranda that commands either a garden or sea view. *Mayang Sari Beach Resort guests have access to all facilities and restaurants within Nirwana Gardens ... more   less 
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Also Known As:
Nirwan Gardens - Mayang Sari Beach Hotel Lagoi
Mayang Sari Beach Bintan
Mayang Sari Beach Hotel Bintan
Nirwana Gardens Mayang Sari Beach Resort Bintan Island/Lagoi

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