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Club Med Bintan Island
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Reviews (3,677)
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2,390 - 2,395 of 3,677 reviews
Reviewed September 22, 2011

Best beach of all Asian Club Meds, and best proximity to beach from centre of resort. Good resort pool layout. Good standard Club Med beach resort: great sport facilities, service and food. Good reliable family holiday. Rooms were average, but if you plan to spend lots of time in your room, Club Med holidays aren't for you (get by the pool/beach, or find one of the many quiet retreat spots). Good time of year to visit, we had some rain, but within a few hours it had past. Possibly lacked some interesting excursions that some other Asian beachside Club Med's have, but if you love golf, apparently the golf course looks fantastic (I was told by other guests you must get a caddy/buggy as it is long and hilly, and in the heat you definitely can't walk it).

Room Tip: Near the resort centre seems more convenient at Club Meds
  • Stayed: September 2011, traveled with family
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Thank Stocksnbonds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 21, 2011

I'm already addicted to Club Med after my first stay! The friendliness & warmth of the GOs were over whelming! Be it day or night, they will always be around to ensure that everything is fine & keeping us entertained! The service rendered had far exceeded my expectation & the devotion of the GOs is incredible! Particularly the daily night performance, so much efforts had been invested & we defintely enjoy ourselves very much!
Special thanks to Sunan - who helped to get the doctor even though the clinic was closed & kept us engaged all the time, Noom - who never failed to bring us laughters & kept us accompanied even though he could rarely open his eyes, Ryan - who felt sick after swimming with us & still attended to us till late, Genius - who never failed to brighten up our meals or chill outs with his beautiful voice, Jocel - who made conversation so interesting with his experiences, Sam - who impressed us with her wonderful memory & regconising us even though it was the first time we chat in the fine dinning. Thank you so much all GOs for making our stay so memorable & hope to see you guys in the other Club Meds that we will visit in future!!

  • Stayed: September 2011, traveled with friends
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Thank Valerie_tsx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 21, 2011

Great holiday with friends, the staff at Club Med Bintan made the trip even more memorable! Be it rain or shine, day or night, the GOs are always there making sure you are taken care of. The nightly performances were done with great efforts, specially love the Esclipse night! There are so much to do in the resort and 4 days were not enough!

It's like a family, everyone is so ever friendly and believed it starts from the top - Merlin the village chief. Would like to thank all GOs for making it happen, especially to Noom (Yoga and Muay Thai instructor), Jocel (Lifeguard), Rachael (CIrcus), Sunan (Sports - aqua aerobics), Ryan (AV team - Sound), Ginus (Musician), Sam (restaurant manager), Made.

This is my 3rd Club Med village and Club Med Bintan definitely set the benchmark!
Well done team! We are planning for our next Club Med stay!

Room Tip: Rooms are generally similar. If you are traveling with friends, great to get connecting rooms.
  • Stayed: September 2011, traveled with friends
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Thank JoeySunnyrain23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 20, 2011

This is a beautiful place with great staff but my money and valuables - camera/phone were stolen from the in-room safe. The resort assumed it was their cleaners! This was stressful enough but nothing compared to the angst and frustration felt by my travel agent - Family Affair - and I have who tried for 3 months!!! since getting back to Australia to talk (or have any written/email response) from the General Manager, Quentin Briard in Sydney Australia. Doesn't answer his direct line, or his voicemail messages, or Express post correspondence or direct emails. An absolute disgrace and extremely disappointing. They promised to refund my money (not claimable on insurance) and have run for the hills instead.

Stayed: June 2011, traveled with family
5  Thank Sam E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 19, 2011

Kudos to Club Med Bintan! Great dedication and companionship from the team who never fails to keep our spirits high, rain or shine! There is always a dosage of fun in whichever activity that you do and the staff's daily night performance is something that we look forward to! Their level of committment is remarkable! We like to thank the GOs like Noom, Sunan, Ryan, Jocel and Guines who made our trip especially memorable! We are already planning our next trip!

  • Stayed: September 2011, traveled with friends
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Thank Maymei83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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