There are many nice things to say about this "resort," including the fact that it has one of the best beaches I've been to in SE Asia so far. Beach was private, secluded, clean and had lots of wildlife. The water was quite shallow for a surprising distance out in the ocean. We had a great time walking around looking for fish and other seacreatures. Unlike many beaches in Phuket where there are motorboats for rent and a string of local businesses selling souvenirs and food on the beach, this beach was serenely void of any commercial activity. The downside to that is that with no local eateries, you are pretty much stuck with whatever the resort has to offer which in my view was pretty mediocre and overpriced. The staff were mostly friendly and helpful. The free breakfast was pretty good. They had a wide selection of different cuisines and tasted good. We walked a short distance to their recreation center and bowled a few rounds, practiced archery and ate at the less expensive food court. My chief complaint about Nirwana was how OLD everything was. The property is neat and tidy but there are just some things that water and paint can't cure. The beach towels were frayed on the edges, discolored and threadbare. The poolchairs were those cheap metal ones with the thick plastic straps. The furniture in the room look to be original to the hotel, meaning at least 20 or 30 years old. When we picked up a table lamp to move it, it literally broke in half. And this was the first hotel/motel in years that I've been to that had the regular bulky TV sets, not a flatscreen. None of this would have been so bad except that their prices were so much higher than what you'd expect for this level of quality PLUS you're in Indonesia! But the businesses here post all prices in Singapore dollars (SD) and clearly seem to prefer SD to their own currency. Their prices won't seem unreasonable by Singapore standards but then you look around and wonder, "Where is all the money going?" It's not going to higher wages.It's not going into A/C as most of the hotel is open-air and their fitness room is not air conditioned! And it's certainly not going into improvements. Suggestion: Either infuse some cash into the operations to justify your prices OR lower prices to make people feel they're getting value for their money. You might make more money on increased volume for services. Also, the gym needs an air conditioner!
- Official Description (provided by the hotel):
- Nirwana Resort Hotel has 245 guestrooms including 31 suites, all with sweeping sea, pool or garden views. Full modern amenities and facilities are available to guests, and our ensemble of restaurants and bars will satisfy the most discerning taste buds. With a full and comprehensive range of activities lined up for guests, diverse interests and pursuits are matched with top quality facilities and services. *Nirwana Resort Hotel guests have access to all facilities and restaurants within Nirwana Gardens ... more less
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- Also Known As:
- Nirwana Gardens - Nirwana Hotel Lagoi
- Nirwana Hotel Lagoi
- Nirwana Gardens - Nirwana Resort Hotel Bintan Island/Lagoi