The hotel made it very easy - from having someone meet guests as soon as they get off the ferry to explain the immigration procedures, to the return transfers to the hotel from the ferry terminal. The hotel was incredibly quiet when I arrived mid-week, a bit more lively on Friday, and manic by Sunday. The rooms are clean and comfortable, but to echo other comments, a bit dated. Breakfast was great - plentiful, tasty and lots of variety. Staff were great - if you're lucky enough to have Suyut as your room attendant, he may make animal "sculptures" with towels to entertain and keep you company - I got a peacock one day and an elephant another...an absolute touch of magic.
There is plenty of outdoor space for children, and the pool has a designated kids area. The Resort Centre is just up the road for the more adventurous.More