Hotel is nice, staff is very helpful and overall we enjoyed a good holiday. It was quiet overall which is important for us (especially when you come from Singapore and want to relax) and we enjoyed the bedroom (5th floor with sea view). Nice swimming pool very warm. Beach is clean thanks to the effort of the hotel's staff.
a few areas for improvement however:
1. Internet is a ripoff: about 20 dollars a day and a very poor quality. Except if you use the Wifi in the lobby, the quality is poor and in some case, I was even unable to access to Internet at all in my bedroom. Hotel should extend the coverage of their hotspot to correct this issue
2. The breakfast is nice but asking extra for hot chocolate on the morning is surprising and not justified
Overall a good experience and I recommend it for relax holidays.
- Official Description (provided by the hotel):
- Bintan Lagoon Resort an Indonesian style resort with 470 rooms, villas and suites. A tropical paradise, only 75 minutes by our own private high speed ferry from Singapore direct to the resort. The resort has its own immigration terminal and fast track service. Sitting on the magnificent Pasir Panjang Beach, overlooking the South China Sea the 1.5Km beach is tranquil and unspoilt. Bintan Lagoon Resort is a tropical haven with over 300 hectares (766 acres)and includes 2 stunning championship golf course designed by Jack Nicholas, and Ian Baker Finch. The resort provides excellent meeting, incentive and team building facilities catering to groups from 10 to 1,000 people. Whether it is a family holiday, weekend break, romantic spa indulged getaway, a golfing break, or a company event in Paradise we are waiting to assist you. ... more less
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- Also Known As:
- Bintan Lagoon Hotel Lagoi
- Bintan Lagoon Resort Bintan Island/Lagoi