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“Spacious and cozy room with wonderful scenery” 4 of 5 bubbles
Review of Bintan Lagoon Resort

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Bintan Lagoon Resort
Ranked #4 of 4 Hotels in Lagoi
Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Spacious and cozy room with wonderful scenery”
4 of 5 bubbles Reviewed March 7, 2014

The room is big, clean and cozy. I have requested for unblocked sea view and I'm given a room with fantastic view infront of golf course.

It's a little pity that the resort is far located from any town. But I guess it's hard best of both world.

Overall it's a stay value for money and good for chillax.

  • Stayed December 2013
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Eddy_Leow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,514 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (526)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Singapore, Singapore
Level Contributor
71 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed March 7, 2014

We stayed here for a total of 3 nights.Overall, the service rendered at the resort was great. The staff were friendly and greeted us with smiles. If there was something that went wrong, they would correct the problems fast. And they were also very helpful. (Eg. We rented the buggy to ride around the resort for an hour. But we tried 3 cars and, it was either out of battery or the battery was low. And the 3rd time it went totally dead and we were stranded in the midst of the resort. However a resort bus passed by and offered help and brought us back to the lobby) and they offered a complimetary ride for us the next day! It was a nice touch and quick service recovery !! ^_^

However, the only downside was in my room, there were ants on the sofabed on the night we checked in. We didnt bother to inform the front office as it would be a hassle. This was the only problem which spoiled our overall impression of the room.

  • Stayed December 2013
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank oliviatan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Besancon
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed March 7, 2014

Beautifully laid out resort.
Great pools.
Plenty of activities.
Friendly people.
Wonderful walks on the beach.
However, don't bother going on the bus trip to a nearby tourist trap whose name I forgot.

  • Stayed November 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank Claudiamaxima
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed March 7, 2014

However the property is suffering wear and tear year on year. Currently the status of the property is down comparing to that of few years ago. it would be better if the management renovate the furniture periodically.

Room Tip: I prefer non-smoking floor
See more room tips
  • Stayed September 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank SophieMuzi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
1 review
4 of 5 bubbles Reviewed March 7, 2014

It has very good location and very good on the view. Price is quite expensive however it is quite convenience for immigration as it is in resort itself. If you prefer a quiet and quick holiday, this is a good choice. Shopping is not good option if your target is going to shop.

  • Stayed December 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Hgbd13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
1 review
4 of 5 bubbles Reviewed March 7, 2014

Nice place to get away from the city rush. The family had a good time relaxing by the pool, enjoyed a nice dinner at the Japanese restaurant. The family also had an enjoyable time on the golf course, the caddy was friendly too. Indeed it is a great place for a short escape.

  • Stayed September 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank jackcheng4114
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed March 6, 2014

I love the room there, the interior is beautiful. Especially the side mattress. Everything in the room is great, just that there's no free wifi available. It has to be purchase at the counter, SGD$20 for a day (can't rmb the price clearly). It's just the location of my room is quite far from the lobby, but it's on the first level, so it's good and bad.
The area of Bintan lagoon resort is huge! Touring the place can make you perspire. For the pool, I love the poolside bar. But the main pool was usually crowded, so I would go to the other hidden pool with lesser people.

No one picked up the room service line, we have to call twice. And probably bec the room was far from housekeeping area, the service staff took awhile to come to my room with the items I requested.

Food wise, it's not cheap, it's like a normal restaurant price in sg. And not many variety. The buffet could still be improved. My worse meal experience happened at the Kelong Seafood. It's a total scam, food price is slightly above average, and food quality is 1/10!! Wish I hadn't gone there. It's a bus and speedboat ride away from the resort.

It was monsoon season, so we didn't get to dip in the beautiful seawater. Water motor activities were no allowed too. So many were just crowding at the beach suntanning. I love the beach side restaurant call RICE. The scenery and food is the best combination for a relaxing trip.

  • Stayed February 2014
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Shroomsxz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bintan Lagoon Resort

Property: Bintan Lagoon Resort
Address: Jl. Indera Segara site A12 | Bintan Utara, Lagoi, Riau Islands Province 29155, Indonesia
Phone Number:
Location: Indonesia > Riau Islands Province > Riau Archipelago > Bintan Island > Lagoi
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 On the Beach Hotel in Lagoi
#4 Luxury Hotel in Lagoi
#4 Spa Hotel in Lagoi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Bintan Lagoon Resort 4*
Number of rooms: 470
Official Description (provided by the hotel):
Bintan Lagoon Resort an Indonesian style resort with 470 rooms, villas and suites. A tropical paradise, only 75 minutes by our own private high speed ferry from Singapore direct to the resort. The resort has its own immigration terminal and fast track service. Sitting on the magnificent Pasir Panjang Beach, overlooking the South China Sea the 1.5Km beach is tranquil and unspoilt. Bintan Lagoon Resort is a tropical haven with over 300 hectares (766 acres)and includes 2 stunning championship golf course designed by Jack Nicholas, and Ian Baker Finch. The resort provides excellent meeting, incentive and team building facilities catering to groups from 10 to 1,000 people. Whether it is a family holiday, weekend break, romantic spa indulged getaway, a golfing break, or a company event in Paradise we are waiting to assist you. ... more   less 
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Also Known As:
Bintan Lagoon Hotel Lagoi
Bintan Lagoon Resort Bintan Island/Lagoi

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