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Nirwana Gardens - Indra Maya Pool Villa
Ranked #7 of 8 Hotels in Lagoi
Certificate of Excellence
Level 4 Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Trip worth taking”
Reviewed March 24, 2014 via mobile

Initially after reading the reviews i was sceptical but then i thought i should experience it rather then reading on people's experience.
To my family and me the stay was something we never get all the time. Having your own pool, buggy to bring you around, 2 bedrooms and a gold card which entitles further discounts. ..im impressed.
Probably the place looks a bit aged but the ambience makes up the rest. I like the greenery effect. Facing the open sea was another plus++. Small insects can be found; especially ants but that kind of place... it's expected.
Overall my stay was good and i returned happy.
For those travelling from Spore. Try to book your ferry by travelling Emerald Class. Travel in style and comfort.
NIRWANA GARDENS you guys rock!

Stayed March 2014, traveled with family
Helpful?
Thank Vijay K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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120 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Japanese first
  • Any
English first
Singapore
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 24, 2014 via mobile

I read reviews about this place. Was sceptical initially as they were negative but then thought why not i try to find out.
Its only then i realised it's not a bad place after all.
Having 2 bedrooms, your own buggy, pte pool and a gold card which entitles you to have further discounts. My family and i were having fun. Especially my kids.
Moreover i noticed that the report's treatment us was totally different.
I would sure go again. NIRWANA GARDENS! You guys rock.
Thank you for making our tip a memorable one.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vijay75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NirwanaGardens, Management Team at Nirwana Gardens - Indra Maya Pool Villa, responded to this review, April 7, 2014
Hi Vijay 75,

Warm Greetings from Nirwana Gardens! Thank you for taking the time to write a review on your recent stay with us.

We were most pleased to read that your family’s experience at our Indra Maya Pool Villas was a good one. We hope you had also managed to experience the variety of facilities and activities available within our Resort, especially with the convenience of a private buggy.

We were also happy to read that you had received a Gold Card which entitles you to further discounts on selected services – this is a program for our repeat guests, recognizing and rewarding them on their stays with us.

We are currently going through phases of refurbishment to our properties and improvements to our in-room/in-villa facilities to better suit and provide our guests with a more relaxing stay. Your feedback will be shared with our Management to review and improve on accordingly.

It was a pleasure for us to have made your trip a memorable one. We look forward to welcoming you back to Nirwana Gardens again soon!


Warm Regards,
Management Team
Nirwana Gardens
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sentosa Island, Singapore
Level 3 Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed December 25, 2013

Lovely pool and view.

Needs some touch up though. The mattresses are way too hard.

Checkout bill was inconsistent with price quoted though. As bill was in inflated and unfair rupiah exchange rate despite being initially quoted in SGD leading to higher charges from credit card for guests. This is not acceptable. Do not pass your cost unfairly to your guests. Nirwana might want to look into this issue.

Room Tip: Sea Front 2 bed Villas have the best view.
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  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Gaultan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth
Level 6 Contributor
67 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed December 25, 2013

We stayed in one of the three bedroom pool villas. It was large and spacious and had a wonderful cool pool and deck. The complimentary buggy was essential to get around on and the location and views were fantastic.

The staff were great and good humored and took care of everything with little fuss, whether it was eliminating the bee swarm from the roof of the pool pavilion or bringing extra pool loungers.

It was quite apparent that the resort has been let run down somewhat from it's "glory days" and there is a refurbishment programme now in place. In general the gardens grounds and public buildings are in good condition but some of the woodwork, fitments etc are looking a bit worn and need of some TLC.

The only real criticism though would be that the split system airconditioners need a regular service, upgrade and filter cleaning program instituted.

Room Tip: Being the end vila on the upper side of the road Tortoise D (3 Bed) had the best privacy and quietne...
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  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Oliver S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Level 4 Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed December 18, 2013

We spent 4D3N at the 2 bed room villa.
The bad :
The place is really really old and not very well maintained.
One of the living room air-con was not working.
The furniture (like sofa, cupboard, coffee-table etc etc) are all so aged.
TV reception is bad as the image are blurry.
We found an adult cockroach in the bedroom one of the morning.
There is hot and cold water for shower but the mix is very bad, at times the water become so hot and sometime it is totally cold. Very inconvenient for showering small children, for the adult we rather use cold water totally. We didn't feel comfortable at all inside the villa.
The poolside table and bench are also very old, for eg the bench cushions were stained and dirty.
The buggy is also very poorly maintained with the headlight going off intermittently at night. The brake are also very unreliable and the power of the buggy is weak even at full "throttle".
By right BBQ pit should be part of the villa facilities but we were made to rent it.

The Good :
Luckily the pool itself is very clean and well maintained. The kids have lots of fun in the pool.
The other good thing is the very friendly and prompt service. For example, house keeping is very prompt when we have a choked toilet one of the morning. During check out they were very punctual to pick us and our luggage up.

I probably wouldn't visit this place again until they do an overhaul of the resort.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Spidy25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
singapore
Level 6 Contributor
114 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
Reviewed December 8, 2013

Indra Maya villas is part of the huge Nirwana Gardens hotel group in Bintan. There's conventional high rise building hotels, chalet-type and of course the luxurious Indra Maya villas with private pool - Sharing the same compound and same main facilitities (e.g. check in, main restaurants / shops etc, beach). Indra Maya is set on more private grounds - accessible by your own buggy.

Our villa is 3-bedroom - complete with swimming pool, large living room, dining room and kitchen. The master bedroom comes with outdoor bath. The other 2 bed rooms have got it's own shower/toilet, and an additional toilet near kitchen.

Furnishings were reasonable and quite well-maintained. Kitchen is well equipped with utensils. The only shortcomings are the creep crawlies that you'll see at times - spiders, lizards, and big lizards (attracted by the oil left at the BBQ pit).

Service was reasonable too - most staff are polite and friendly, and speak good English.

Activities - plenty to choose from - shopping, bowling, sport activities, sea activities, private coach/car to seafood restaurants, spa etc. You'll never be bored there!

Pricing wise - the price of the villa is reasonable. However, food can be expensive in this premises - it's charged in Singapore dollars and one coconut costs us $8!

The glas and I did enjoyed the bbq by the pool side, dipping in the pool with self-bought cheese/wine, the beach and soem shopping.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank satoyuriko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southampton, United Kingdom
Level 4 Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed October 23, 2013

The 4 Bedroom Villa is perfect for a family getaway.

The Villa is very private with plenty of space.

Good choice of restaurants and activities.

Kitchen needs a little updating and refurbishment. But rest of Villa fine.


Stayed August 2013, traveled with family
Helpful?
4 Thank HampshireSunseeker11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Nirwana Gardens - Indra Maya Pool Villa

Property: Nirwana Gardens - Indra Maya Pool Villa
Address: Jl. Panglima Pantar | Bintan Resorts, Lagoi, Riau Islands Province 29155, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Bintan Island > Lagoi
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Swimming Pool
Hotel Style:
#6 Spa Hotel in Lagoi
#6 Luxury Hotel in Lagoi
#7 On the Beach Hotel in Lagoi
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Nirwana Gardens - Indra Maya Pool Villa 5*
Number of rooms: 14
Official Description (provided by the hotel):
Comprising of 14 exclusive and beautiful pool villas, Indra Maya Pool Villas is exemplary of its name - exuding dream-like quality and extravagant beauty. Facing the South China Sea and overlooking the north-western coast of Bintan, the dazzling views are yours to relish in the luxurious comforts of your opulent suite or courtyard. Each villa is an exquisite fusion of exotic Indonesian, Thai and Chinese architectural elements. Step into the living room and the stunning view of the ocean will take your breath away. Elegantly furnished, each villa boasts of private pool, spacious living area and courtyard. *Indra Maya Pool Villa guests have access to all facilities and restaurants within Nirwana Gardens ... more   less 
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Also Known As:
Nirwana Gardens - Indra Maya Villas Hotel Lagoi
Nirwana Gardens - Indra Maya Pool Villa Bintan Island/Lagoi

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