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Club Mahindra Emerald Palms
Ranked #5 of 10 Hotels in Varca
Certificate of Excellence
Reviewed January 28, 2013

The Resort as such is splendid, I happened to stay at Mahindra's Varca Beach for four days before moving in here for two days from 16/1/13 to 18/1/13.Though not on the beach the courtesy and staff behaviour and management is excellent when compared to Varca beach property.The food is good, the place is amazing and just to note that the fountain near the restaurant only functioned the day we checked in, and the next day all the fountains in the property were operational due to some big-wig's visit from Club Mahindra,full force of staff was visible due to this persons visit. So to say we were lucky to receive good service.The only flaw was that my room did not get supply of good hot water for bath,despite my various requests for the same.THE COURTESY AND SERVICE OF THE RESTAURANT STAFF IS SPLENDID, AND A BIG CHEERS TO THEM.................

  • Stayed: January 2013, traveled with family
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Thank 007RAJESH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMahindra, OBM - Project Manager at Club Mahindra Emerald Palms, responded to this reviewResponded February 1, 2013

Hi Rajesh,

Thank you for your kind words. We work hard to ensure that your holiday experience is truly memorable. We are glad you had a great time at Club Mahindra Emerald Palms Goa. Our staff at the resort will be delighted to receive your feedback. Furthermore, your points on our room arrangements have been duly noted and will be addressed with immediate effect. Please continue to provide us such feedback and look forward to welcoming you at Club Mahindra Resort soon.

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580 - 586 of 630 reviews

Reviewed January 25, 2013

Visited this resort with family in Dec 2012. Everything about this resort is good. Staff is excellent. Rooms are clean and well equipped. Swimming pool is excellent. The resort is not on the beach but reasonably close to the sea. Food in resort is ok. But the variety of Shacks/ eateries and restaurants in the nearby vicinity of the resort is a plus point. Overall an excellent experience.

Room Tip: Try for rooms overlooking the swimming pool.
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  • Stayed: December 2012, traveled with family
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Thank DhruvMPune
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMahindra, OBM - Project Manager at Club Mahindra Emerald Palms, responded to this reviewResponded February 1, 2013

HI Dhruv,

We are really glad to have received your feedback and specifically the detailed comments you have provided. It helps us improve our services further and additionally, provides insights as to what our members really like. We are certain the staff at Goa will be delighted to receive your compliment. We are glad you liked our accommodation and hope you enjoyed the various activities at the resort. We would love to welcome you again at any of the 40 picturesque resorts.

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Reviewed January 24, 2013

We were told that the main resort directly on Varca beach was full so we were booked into Emeral Palms, used as an overspill. We were shocked when we arrived as renovation work was bieng carried out in the main reception area which looked like a building site, noisy and dusty. The reception furniture was old and grubby. Polite notices were in place apologising for the inconvenience but 10 days of this was just too much. Our children aged 28 and 29 were bored and there was no inernet access. Club Mahindra had recently acquired this property so it was bieng upgraded.Why was thsi work not completed before booking guests into the property!

The best thing about this resort were the staff who went out of their way to make your stay as pleasant as possible. There was not much to do there, the food and drink was expensive as were the taxi charges. However, the food was lovely especially the breakfast. We had to take a taxi each day to the main resort as no local bus service available. We did try walking to the beach but we had to negotiate packs of stray dogs on the way.The resort is probably okay for families from the mainland with young children but for adults or young tourists from abroad, it could feel like a prison. A reglar shuttle bus to the main resort should have been available.

Room Tip: Ground level rooms can be noisy.
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  • Stayed: November 2012, traveled with family
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Thank Jeevan786
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMahindra, OBM - Project Manager at Club Mahindra Emerald Palms, responded to this reviewResponded January 31, 2013

Hi Jeevan,

Thank you for taking the time to give us feedback about your stay at Club Mahindra Emerald Palms Goa. Our staff at the resort will be delighted to receive your feedback. However, we are disappointed that your stay was not to your liking. We will ensure that we take this up and correct it with immediate effect. We know you have not had the holiday you expected and the one that we are committed to deliver and we request you to please give us another chance to make it up to you. If you were to holiday again at Goa, do contact us, as we would love to host you at our resort so that you can rebuild your confidence in us and we can make adequate amends.

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Reviewed January 22, 2013

It was a great pleasure to spend a weekend at Emerald Palms Goa. Everything, literally everything from the welcome till the Goodbye was extremely warm and something which i would look forward for in the near future.

The best part of the holiday was when my daughter said on the way back that " Dad this is what a holiday should be like"

I Really owe my "Thanks for that" to the entire team of Emerald Palms.

  • Stayed: January 2013, traveled with family
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Thank dipesh N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMahindra, OBM - Project Manager at Club Mahindra Emerald Palms, responded to this reviewResponded January 24, 2013

Hi Dipesh,

We are really glad to have received your feedback and specifically the detailed comments you have provided. It helps us improve our services further and additionally, provides insights as to what our members really like. We are certain the staff at Goa will be delighted to receive your compliment. Please continue to provide us such feedback and look forward to welcoming you at Club Mahindra Resort soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 21, 2013

This Place is really amazing the staff is really good and very heplful and co-operative food is good and so is the variety they even go out of the way to provide you with things that are not on the menu overall i had an wonderful stay

  • Stayed: January 2013, traveled with friends
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Thank Sacchin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMahindra, OBM - Project Manager at Club Mahindra Emerald Palms, responded to this reviewResponded January 24, 2013

Hi Sachin,

Thank you for taking the time to give us feedback about your stay at Club Mahindra Emerald Palms Goa. We are certain the staff at Goa will be delighted to receive your compliment. Please continue to provide us such feedback and look forward to welcoming you at Club Mahindra Resort soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 20, 2013

Emerald Plams.. Though a new property of Club Mahindra, It reflects the true holiday experience by Club Mahindra. Though located in Varca, Goa, its is not adjoining to the Varca beach. However, you can have a Private beach experience at Varca property of Club Mahindra. Foos is very good and also the ambiance.

  • Stayed: December 2012, traveled with family
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Thank ChinmayDash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMahindra, OBM - Project Manager at Club Mahindra Emerald Palms, responded to this reviewResponded January 24, 2013

Hi Chinmay,

Thank you for your kind words. We work hard to ensure that your holiday experience is truly memorable. We are glad you liked the ambience and hope you enjoyed the various activities at the resort. Our staff at the resort will be delighted to receive your feedback. We would love to welcome you again at any of the 40 picturesque resorts.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 10, 2013

First holiday after becoming member.me and my family had a lovely time, staff was courteous responsive and prompt.it was worth taking the membership, overall we could not and did not have any complaints whatsoever rooms were spacious clean and well maintained. Quality of food was good, location of the resort is a boon. Three major beaches are nearby. My entire family enjoyed. My wife was happy with the response of staff, cleanliness and ambience, kids enjoyed in the swimming pool,participated in various events organised by the resort staff.

  • Stayed: January 2013, traveled with family
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2  Thank Dushyantsinghchauhan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMahindra, OBM - Project Manager at Club Mahindra Emerald Palms, responded to this reviewResponded January 17, 2013

Hi Dushyant,

Thank you for your kind words. We work hard to ensure that your holiday experience is truly memorable. And we are glad you had a great time at Club Mahindra Emerald Palm, Goa. Our staff at the resort will be delighted to receive your feedback. We would love to welcome you again at any of the 40 picturesque resorts.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Club Mahindra Emerald Palms

Address: Pedda, Uttor Doxi, Varca Drafidila Layout, 4th Block, Varca 403721, India
Location: India > Goa > South Goa District > Varca
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Spa Swimming Pool
Hotel Style:
#5 Spa Hotel in Varca
#5 Luxury Hotel in Varca
Price Range: $116 - $583 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Club Mahindra Emerald Palms 4*
Number of rooms: 106
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Also Known As:
Club Mahindra Emerald Palms Goa/Varca

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