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Reviewed May 8, 2019 via mobile

This was our second visit as we stayed here in Dec during our tour to Asia, so again decided to choose Caravela as the best option, as reviewed earlier,everthing was great,and particularly beach was stunning,had a real good time at beach shack,like last time room alloted to us was decent, clean and Samarth was always there for us when ever we had any issues while his staff Riston and Caval quietly serviced our room, thanks to Ritu's team for taking great care of us, buffet spread was great with lots of healthy options to choose from,swimming pool was clean with lots of sunlongers.
Thanks to all the staff whom we met and making our stay a beautiful memory,will definitely recommend to anyone who wants to come to Goa.

Date of stay: May 2019
Trip type: Traveled as a couple
1  Thank Shane-austin65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SouravPanchanan, EAM at Caravela Beach Resort, responded to this reviewResponded May 10, 2019

Dear Shane-austin65,

Thank you for sharing this lovely review on your recent stay at Caravela and thank you for choosing us time and again!
It gives us immense pleasure to hear your appreciation. Such feedback encourages and motivates us to excel further!

We look forward to your return!

Kind Regards

Sourav Panchanan
Executive Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 7, 2019 via mobile

Caravela Beach Resort is a beach resort in Goa, 36km (one hour drive) south of the airport. It is a higg-rise property spread over 75 acres of landscaped gardens, with an extensive private beach. There is a pitch and nine hole golf course, tennis courts, spa and gym as well as large open air swimming pool. The rooms are set out in three storey buildings set around man-made lawns. There is a separate more exclusive Club area with its own presidential rooms, lounge and restaurant. If you are feeling tired or idle then there is a fleet of golf cart style buggies cruising around to give you a lift from one part of the property to another. 

This being India, there are more staff than you can shake a stick at (775 staff for 180 rooms, the staff to room ratio of 3.7 being triple that of the average for a five star resort in India)) and they are well trained and helpful. One nice feature of the resort is that it is so large in terms of its grounds that it feels like you almost have the place to yourselves even when the resort is full. We stayed at peak season when 180 out of 180 rooms were taken, and yet there was never anything resembling a crowd at the pool, beach or restaurant.

Even the basic rooms are quite large. We stayed this time at Ocean view rooms, for a seven night stay. This has a large bedroom, lounge and separate generously sized bathrooms, with plenty of wardrobe space. I measured the free wifi at a hardly racy but entirely adequate 6 Mbps speed on both upload and download. The walk-in shower has excellent water pressure and the room had its own balcony with lounger, table and chairs,and their manager Samarth who was recommended by our UK friends was there to help us to make our stay really special and helped us in all ways possible,
You can eat at an all day restaurant Lennai or at the beach outlet or pool side outlet or in the evening choose between carnival restaurant and the flagship beach shack , which serves Indian food from Goa and beyond. This is a terrific restaurant incidentally, with a very high standard of cooking. 
Don't miss the volleyball with Animation staff Yudveer on the beach.
Overall the Caravela Beach Resort is a joy to stay at. I have been here two times and stayed in various room types over the years including the Presediantial, but the constant is the lovely setting and the plentiful, friendly and welcoming staff. It is a perfect place for a relaxing holiday.

Date of stay: May 2019
Trip type: Traveled with family
Thank Simerjeet-Singh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SouravPanchanan, EAM at Caravela Beach Resort, responded to this reviewResponded May 7, 2019

Dear Simerjeet,

Thank you for generously reviewing Caravela on TripAdvisor. We are glad to learn that you enjoyed your stay and we look forward to welcoming you back again during your next visit to Goa.

Kind Regards

Sourav Panchanan
Executive Assistant Manager

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Reviewed May 6, 2019

We were there for 3 days and our stay was very satisfying. The check-in process was very smooth. The rooms were very clean and housekeeping was excellent. There was not a single day it was not cleaned by the time we got back to the room. I traveled with my family and parents. Our rooms were 259/261 and was quite away from the reception building. Buggie services are available anytime and I have to mention Tapas who was very prompt and helpful in commuting us (especially when you have senior citizens) to and from our rooms.

The purpose of my visit was mainly to celebrate my parents 50th wedding anniversary and I wanted to give that special touch to the evening. The Duty Manager Ms Kavitha and the restaurant manager Mr Leo was very kind to get a separate table with decorations arranged for our dinner that evening. I wasn't disappointed. Thanks to them. The anniversary cake was delicious and the restaurant staff made it all too easy and comfortable for us. We enjoyed the evening dinner.

The food overall was very good. The live counters, international menu, Indian spread, the desserts - all were delicious. It may not satisfy people who are keen on having something spicy. The pool is very well maintained and the best part of our stay was the access to a very clean & serene white sand beach. It is a private one and therefore not crowded like other beaches in Goa. Beach lovers would have a great time for sure.

Not everything is perfect, so I'm taking the opportunity to mention it as well. The restaurants open area is pretty warm at this time of the year and is uncomfortable to dine. The same goes with the Atrium bar, good arrangements but too warm to enjoy a drink. We also had an issue with our checkout time. I wanted to extend it but the duty manager couldn't do it owing to the fact that the hotel was fully booked. After repeated requests, they obliged to extend it for an hour and allowed us to stay and enjoy the services in the facility (like pool, access to the beach, bar etc) until we left later in the evening. So that was some relief.

Our stay was memorable & would recommend this place and if I get a chance, would visit again.

Room tip: Rooms facing the sea and garden provide a superb view
Date of stay: May 2019
  • Trip type: Traveled with family
    • Rooms
    • Cleanliness
    • Service
Thank Biju M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SouravPanchanan, EAM at Caravela Beach Resort, responded to this reviewResponded May 7, 2019

Dear Biju M,

Thank you for taking the time to share your positive feedback on your recent stay at Caravela. We are thrilled you enjoyed your experience with us and it was a delight to read your kind words on all aspects of our beautiful resort!

I thank you for your kind feedback on the Atrium Bar and the Lanai cafe, it may get uncomfortable at times due to its open design, although it’s one of the most loved spots within the resort and indeed one of the best in Goa due to its design.

Please do not hesitate to contact me directly at 0832 6695000 if I can assist with any future reservation here at Caravela.

Kind Regards

Sourav Panchanan
Executive Assistant Manager

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Reviewed May 6, 2019

PROPERTY & LOCATION:
The property location is good, esp. the private access to the sandy varca beach stretch. The beach is very good, with relatively lot lesser crowd and hence peaceful. Resort also invests in staff who keeps the beach (at least surrounding to the resort) clean.

CHECK IN PROCESS & SERVICE:
Checkin process was handled very promptly by Navin. Resort had ignored our request which was made at time of booking to provide us with Twin-Bed room within same room category; however once we pointed it out to Navin, he did not just get t it rectified but bettered it with giving us a pool facing ground floor (with direct access to lawn/pool) - This was very much appreciated as we were staying with the Kids.

Overall stay was very good apart from few issues - had to follow multiple times for the prebooking upgrades that were already approved by Caravela but not provided in room much beyond the checkin until repeated follow ups had to be done.

QUALITY OF FOOD: I would rate overall food quality as Average. Especially for domestic travelers (from within India), overall the taste of the food was very bland. Even the ale-a-carte or made to order food was prepared very bland in spite of specific request to make it spicy and accordingly to Indian palate. During the breakfast hours, the Chef on duty Mr. Prasanjeet was very prompt in getting some dishes customized as per our need.; which means either the other chefs are too afraid to or not well trained to cook to cater to the taste buds of domestic home based Indian palate .

Room tip: If traveling with kids, ask for poolside ground floor rooms.
Date of stay: May 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank bhavikpanchmatia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SouravPanchanan, EAM at Caravela Beach Resort, responded to this reviewResponded May 6, 2019

Dear bnp107,

Thank you for your review and I am pleased you enjoyed your stay with us.

I appreciate your feedback on my colleagues, especially Naveen and Chef Prasenjit! Our team work extremely hard to ensure that every guest expectation is met. I am happy to note that you have recognised this!

Noting your feedback on the difficulty you have experienced to avail a pre booked upgrade and taste of the food, I have personally reviewed your comments with the concerned teams who have taken a good note to look for scopes of improvement.

Thank you again for you feedback, it's essential for us to receive this to ensure continual improvement.
We appreciate you choosing us and hope to you welcome you back again soon.

Kind Regards

Sourav Panchanan
Executive Assistant Manager

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Reviewed May 6, 2019 via mobile

We were there for 3 days and it was awesome stay at caravela beach resort.
Wonderful Ambience and beach is very clean.Staff is co operative and helping and they were working very proactively.

Indoor activities are also interesting and attractive. Food was very tasty.

Date of stay: April 2019
Trip type: Traveled with family
Thank Neha R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SouravPanchanan, EAM at Caravela Beach Resort, responded to this reviewResponded May 6, 2019

Dear Neha,

Thanks for sharing your glowing review!
We always value feedback and it is wonderful to hear about our guests' experiences, especially when they have had such an awesome stay!

I hope we have the pleasure of welcoming you back to Caravela soon.

Kind Regards

Sourav Panchanan
Executive Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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