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“Serene n calm!!!!”

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The Zuri White Sands Goa Resort & Casino
Ranked #3 of 10 Hotels in Varca
Gurgaon
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Serene n calm!!!!”
Reviewed September 14, 2013

This place is meant for couples. Beach was very clean n serene. Loved it. Spa n sauna services are good. Location and size of the property is too good. Rooms needs a bit of makeover. Rest all s great and professionally managed.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
Thank Sayam S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZuriHotels, Management at The Zuri White Sands Goa Resort & Casino, responded to this review, September 17, 2013
Dear Mr. Sayam,

Greetings from The Zuri White Sands, Goa Resort & Casino!

We greatly appreciate that you have taken the time to post your feedback following your stay at The Zuri White Sands, Goa Resort & Casino.

Thank you very much for your kind comments and it was with equal pleasure that your feedback was shared with our entire team.

We look forward to welcoming you back.

Warm regards,

Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (515)
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English first
Mumbai (Bombay), India
Level 6 Contributor
184 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed September 14, 2013

Have stayed in Zuri twice and can stay there any number of times. I have found it to be one of the best in Goa.

Location is nice . It has a private beach which is excellent and one can go deep into water. Probably the best part of the resort is its swimming pool. It has a huge pool and one can go into the pool as soon as he/she steps out of the room. Given the huge pool one can also have some privacy to enjoy and play with the family in the water. It also has a nice pool bar so you can enjoy some drinks while swimming.

Food is good, nice spread, good service and staff is very helpful.

Rooms are nice and again the good thing is that most rooms are very close to the pool with a balcony. Resort has some sports facilities but not much to talk about.

It also has a casino but its normally filled with locals. I wanted to go there with my wife but didnt go ahead as the crowd wasnt very good. I feel hotel could have done better by reserving some time in casino for the house guests only.

Overall a very good property.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JI009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZuriHotels, Management at The Zuri White Sands Goa Resort & Casino, responded to this review, September 17, 2013
Dear Guest,

Greetings from Goa!

Thank you for your kind observations. We are pleased to know that you enjoyed the swimming pool, pool bar, the beauty of the property and your stay.

Due to the monsoon period, we do not conduct too many outdoor activities, but from October we would resume our extensive range of outdoor activities.

Your compliments have been conveyed to our staff. We are extremely happy that your second stay with us has also left you wanting for more.

Do visit us again to enjoy Goa’s longest swimming pool and yet another memorable stay with The Zuri White Sands, Goa Resort & Casino.

Best Regards,

Management
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Gurugram (Gurgaon), India
Level 4 Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed September 12, 2013

A very memorable stay!The property is lush green, extremely huge & has a private beach. The staff was very friendly & warm throughout. The ladies at the front desk Anshu & Ishika were absolutely wonderful & very helpful. Any kind of special requests made to them, received a positive reply & a prompt action. I was upgraded to a higher category room opening right to the small pool with beach beds. The view was awesome but the rooms itself were above average, and nothing extraordinary. But personally for me the fact that everyone in their team tried to go that extra mile to do things for me, more than made up for everything else. Chef Satish during the breakfast buffet even made me some paneer pakoras (which i had ordered the previous day & absolutely loved) only as a special request even though it was not a part of the buffet. The place also offers a wide variety of activities from table tennis to archery & they have the biggest pool i have ever seen. The place itself offers good food. However, if you wish to eat out at one of the typical goan restaurants, you require a vehicle since there is not much available in the vicinity of 5-7 kms. All in all, its a place i would surely want to come back to because of its beautiful property, but most importantly because of its amazing staff.

Room Tip: Ground floor rooms which open up to the small swimming pool for sure!!!!
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  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SmritiGera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZuriHotels, Management at The Zuri White Sands Goa Resort & Casino, responded to this review, September 17, 2013
Dear Ms. Gera,

Thank you for such wonderful comments and encouraging our team members with your showers of praise. This will further motivate us to consistently better our service levels.

We are pleased to know that you loved the location of the room and swimming pool. Your special appreciation has been conveyed to concerned team members, who were very excited after reading your feedback, and this for certain will further drive them to excel in genuine hospitality.

We eagerly look forward to your next visit. It is a pleasure being of service.

Warm regards,

Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 12, 2013

I booked a 4nights 5day stay for my family from 12-15th sept. I checked in on the 12th at 6.30pm. To my dispair,when I entered the room,the lights were fused and a technician had to be called.after setting that right...I enquiried about the Wifi in the hotel and Silvia in the reception informed about wifi not working nd expecting it to work soon.on enquiring further,she informs me wifi not operational for a week now.
With just one evening....it's a nightmare and wonder what else is in store for us.
Maybe we won't survive the next three days here nd move to a better property.
Zuri is terrible from the start.

  • Stayed September 2013
    • Cleanliness
Helpful?
Thank Geetanjal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZuriHotels, Management at The Zuri White Sands Goa Resort & Casino, responded to this review, September 17, 2013
Dear Guest,

Thank you very much for your valuable feedback. While it is our constant endeavor to delight all our guests and give them a memorable experience, we do acknowledge that it did not happen with your stay. Please accept our profound apologies for all the inconveniences caused.

We have taken serious note of your concerns and shared the feedback with relevant departments. Actions have been taken after careful analysis to avoid such incidents in future.

Kindly accept our sincere apologies.

Warm regards,

Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 12, 2013 via mobile

I was in room no 273 from 30 aug to 2 sep , i can say staff was very carrying food was excellent i met Mr Farooq nice person . He was looking after food at restrarent very supporting person . food was excillent . our group had pool party that was awesome i can say i dont mind again i will choose zuri .

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Haarish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZuriHotels, Management at The Zuri White Sands Goa Resort & Casino, responded to this review, September 17, 2013
Dear Mr. Haarish,

Greetings from The Zuri White Sands, Goa Resort & Casino!

Thank you for the kind and encouraging comments. It’s heartening to know that your entire group enjoyed the pool party.

We are happy to know that you enjoyed the food the warmth and hospitality of our team members and overall an amazing stay.

Do visit us again. We look forward to seeing you soon.

Warm regards,

Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pune
1 review
Reviewed September 11, 2013

1st-they promised Wi-fi connection, which was not available (technical glitch). 2nd-before making the reservation, I called up their reservation desk and they promised to give 20%discount food vouchers for the stay, which they did not

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
Thank Vishal T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZuriHotels, Management at The Zuri White Sands Goa Resort & Casino, responded to this review, September 17, 2013
Dear Mr. Vishal,

Every feedback is important to us and we thank you for taking the time to post your comments.

At the outset, please accept our sincere apologies for the series of inconvenience caused to you which has resulted in your dissatisfaction with the services of our resort.

We regret the lapse on our part which has caused you extreme disappointment. We assure you that suitable corrective measures will be taken to ensure that this is not repeated again.

We once again regret the inconvenience caused and we look forward to welcoming you to the resort again.

Kind regards,

Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
1 review
Reviewed September 11, 2013

I stayed in Zuri Goa resort early this year for an off site meeting however could not explore the resort due to multiple meetings and was unsure weather I should book the same resort again for my vacation. However I have made the right decision by choosing to stay at Zuri once again. We checked in on 7th of September for 2 night stays and we had overall excellent time.
The rooms are decent (Interiors could have been better) and resort is simply superb.
What we liked most was its mouth watering food at "The Waterfall Cafe". They have great Spread for Breakfast, Lunch & Dinner and it is a heaven for Vegeterians like us.
During my earlier trip to Zuri, I found beach was much better however it disappointed me slightly(probably because I had very high expectation). It is not a private beach and hence I know not much could be done by Zuri but probably they could appoint more staff to ensure that there are no Stray dogs around. However overall beach was pretty clean and hence please do not have an iota of doubt.
I would like to specially thank a lady who was in the Waterfall Cafe (Her name if I recollect correctly is Marriane-Apologies if I have misspelled it) but she took great care of us.

Overall we strongly recommend this place for a quick break.

Regards,
Hardik & Hetal Joshipura
Bangalore, India

Room Tip: Stay in rooms near large swimming pool. Preferably Room no. 138-139.
See more room tips
  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hardik-Hetal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZuriHotels, Management at The Zuri White Sands Goa Resort & Casino, responded to this review, September 17, 2013
Dear Mr. Hardik,

Thank you for choosing The Zuri White Sands, Goa Resort & Casino, Goa, and taking the time to post your valuable comment.

We are glad that you enjoyed our services and had an amazing vacation. Your special appreciation has been conveyed to Merlyn.

Do visit us again to enjoy the mouthwatering chef specials at “The Waterfall Café”.

Best regards,

Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Zuri White Sands Goa Resort & Casino

Property: The Zuri White Sands Goa Resort & Casino
Address: Pedda, Varca 403721, India
Location: India > Goa > South Goa District > Varca
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Varca
#3 On the Beach Hotel in Varca
#3 Luxury Hotel in Varca
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Zuri White Sands Goa Resort & Casino 5*
Number of rooms: 154
Reservation Options:
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Also Known As:
The Zuri White Sands Goa Hotel Varca
The Zuri White Sands Goa Resort And Casino
The Zuri White Sands Goa Resort & Casino Varca

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