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“KUONI - BEACH EXTENSION AFTER TAJ TOUR”

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The Zuri White Sands Goa Resort & Casino
Ranked #3 of 10 Hotels in Varca
West Sussex
Level Contributor
37 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“KUONI - BEACH EXTENSION AFTER TAJ TOUR”
Reviewed April 1, 2013

Stayed here for 7 nights as R&R after a busy tour of the Golden Triangle.
We were warmly welcomed by the reception stay and shown to our rooms
The rooms are spread out over a large area and ours overlooked the small pool on the 1st floor
The room was nice and cool with quiet a/c and had a balcony.
We tried nearly all the restaurants including Fins on the beach, thought this was pricey.
We preferred eating in the Waterfall Café as this had a buffet service with a very good variety of food.
The waiters were very attentive and friendly though sometimes forgetful when we ordered drinks and brought something else.
The egg station chef at breakfast did a lovely cheese omelette.
The pools were nice and cooling with towels provided
The place was full but you would not know unless you went to the restaurant at peak times

We organised several trips out of the hotel, the tour desk was not very helpful and had to make a phone call when we made simple enquiries about a place we wanted to visit.
The hotel should produce a fact sheet (the one in the room is useless) about what sights there were.
The is an efficient though pricey taxi service, the hotel had produced a price list of the taxi costs. I say pricey by Goa standards, but we went to the Taj Exotica and their taxi charges were double what Zuri had negotiated. I feel sorry for their guests as they were being ripped off by taxis.
Our taxi drivers spoke English and gave us a lot of useful information.

There were two beach shacks on the beach, nothing to do with the hotel. Their prices were half of what the hotel charges, though the service is slower.

Kuoni customers please note – if you pay extra at the time of booking for half or full board, you will find it will be cheaper if you pay at the hotel, especially using the Meal Ticket system.

GOOD BITS
Good breakfast
Dinner at the Waterfall Café buffet costs about Rs990, you can buy a set of ten meal tickets which cost Rs650 a meal, worth getting.
Waiter and doorman were very friendly and chatty.
Nice rooms and great shower
Nice balcony

BAD BITS
We came her because they provided Yoga sessions, this was not available during our stay, we had to go to the Taj Exotica for this at an extra cost (Taxis etc.)
If we had known we would not have booked to go to the Zuri
Food at Fins was expensive
Tour desk did not know much about places to visit
It was very hot and humid, so walking outside was confined to early morning or sun down
Sheets on out twin beds were not wide enough so they did not tuck in under the mattress, so sheets became a rumpled mess in the night
The timing of the room cleaning was not reliable and often we were disturbed mid-afternoon to have our room cleaned.

Hope this is useful

Room Tip: They all seemed good Ground floors had direct access to the grounds, but less privacy 1st floor mo...
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  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sussexoldbrit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZuriHotels, Management at The Zuri White Sands Goa Resort & Casino, responded to this review, April 3, 2013
Dear Guest,

Thank you for choosing us as your destination for Rest & Relaxation after the busy and wonderful Golden Triangle tour. We are pleased to know that your week long stay at the resort was majorly fun filled and enjoyable though some areas had scope for progress.

Appreciate you recognizing our front desk team for their warmth and hospitality, the spacious rooms and our friendly Food and Beverage Service team. We have passed on your compliments to team members and have also advised them on accuracy and attentiveness.

To heighten guest comfort and convenience we have changed Mattresses of all rooms and appropriate twin sheets are being replaced. The Fact sheet in rooms is being tweaked to convey detailed and specific information.

It was very unfortunate that you did not get the opportunity to avail the expertise of our Yoga instructor. We are truly apologetic for the inconvenience caused.

Our Housekeeping Team daily chalks out cleaning sequence by identifying priorities and following standardized procedures. They are also adept and flexible to changes and guest request. Had you brought it to the attention of our team member, we are certain they would have happily obliged.

We sincerely request you to visit us again and give us the opportunity to convert your Good trip to Great.

Warm Regards,
Management
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English first
New Delhi, India
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 31, 2013

I stayed their with my wife and 18 months old son. We were their for 4 nights. It is a great place specially at the price at which it is available. It has huge swimming pool, big lawns, private beach (which is not crowded at all). Ideal place for someone who want to go and relax. Staff is very helpful. Finding transport is a problem and hotel cabs are very expensive so its advisable to have own car (easily available at the price of INR1000-1200 per day).

Room Tip: Prefer lawn facing room - More privacy. Make arrangement of own car - Hotel Cabs very expensive.
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  • Stayed March 2013, traveled with family
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    • Service
Helpful?
Thank Ankur_sd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZuriHotels, Management at The Zuri White Sands Goa Resort & Casino, responded to this review, April 3, 2013
Dear Guest,

Thank you for taking time out to post your comments. We are glad that you enjoyed the hospitality and friendly disposition of our team members.

Transportation is little expensive as taxi operations are majorly run and controlled by the Taxi unions. Our endeavor to negotiate for reasonable rates, terms and conditions are on going.

Do visit us yet again, we will be glad to be off service.

Warm Regards,
Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 31, 2013

I must stay it is one of the best place in goa to stay. I was recommended by a friend and I am really happy I chose my stay here in this hotel as right from the check-in they made my stay comfortable and helped me in every possible way. The rooms are perfect and big in size . The toilets are clean and big . The linen was clean. All in All a must stay and will definitely come back.

  • Stayed October 2012, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank santosh k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZuriHotels, Management at The Zuri White Sands Goa Resort & Casino, responded to this review, April 3, 2013
Dear Guest,

We much appreciate you taking time out to post your valuable comments. Thanking you for rating us as one of the best Hotels in Goa and recommending us as the Must Stay destination.

It is indeed very kind of you to acknowledge our team members presence and assistance at every juncture right from check-in to fond farewell.

Look forward to your next visit and assuring of continued delightful services.

Warm Regards,
Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Delhi
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed March 31, 2013

We had a memorable stay at Zuri, Goa in March 2013. We got a room on the ground floor, just steps away from their lagoon pool. The room was big enough with an attached sit out which we thoroughly enjoyed. It had all the amenities one could need. The nearly private beach at one end of the property is extremely clean and perfect location for the beach experience. The property has a seperate kids pool and a kids room as well ...which is very thoughtful for attracting families. The staff is also very hospitable and warm. Though it is such an expansive property spread in 39 acres, it is still quite well maintained. The breakfast spread is also worth a mention and is comparable to all good five stars. A few of areas where they could make some improvements are the taste of food. We had dinner twice in their buffet spread at the coffee shop but did not enjoy much. Though their was great variety but the taste really needs improvement. Secondly, though the room size is big enough, i feel they should reduce the furniture and artefacts as they are giving the space a cluttered feel.
All in all...a very good experience and would recommend the property to all who are looking to stay in Varca.

Room Tip: All rooms are good, we got the one on ground the floor, next to the main pool and were very happy.
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  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Richa D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZuriHotels, Management at The Zuri White Sands Goa Resort & Casino, responded to this review, April 3, 2013
Dear Guest,

Thank you for posting your valuable comments. We are pleased to know that you had a very pleasant stay with us.

Our team members love to take care of their guest, appreciate you acknowledging their efforts.

Our buffet spreads have always appealed to guest in terms of variety, choices, creativity and above all taste. We were disheartened to know that though you liked the spread, however, the taste did not meet your expectations. Our chefs have taken a serious note of your concern and will accordingly improvise.

We look forward to seeing you again and pleasantly surprise you with the changes.

Warm Regards,
Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gurgaon, Haryana, India
Level Contributor
3 reviews
3 hotel reviews
Reviewed March 29, 2013

What more to expect of your holidays if your kids enjoy the place and moreover like the food. Yes, this was something that we experienced with Zuri on March'13. The Hotel offered complete amenities, right from Kids room to engage kids to Casino to engage Adults. Shooting, Archery, Spa, Gym, Biggest Swimming Pool, Kids Pool, TT Table, Tennis, Chess, Carom...name it and they have it and to add to it most courteous staff with the best food which everyone enjoyed. For the 2 nights that we were there, they had live music and theme party going on which was good to engage the guests. The Varca beach is one of the finest beaches and the hotel sits on an exclusive location offering wonderful views. All in all 5 stars for Farooq Baig, Sadan and all the staff members who were very helpful and made the experience worth sharing.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Saurabh B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZuriHotels, Management at The Zuri White Sands Goa Resort & Casino, responded to this review, April 3, 2013
Dear Guest,

Thank you for the wonderful comments posted. We genuinely endeavor to give our guest fond memories and It truly gives us immense pleasure to know that guest have lived the complete 'Zuri experience'.

Our animation team conducts an array of activities for all guests, especially focusing on Children for their amusement.

Chef Farooq and Food and beverage Manager Sadan are touched by your compliments and look forward to serve you yet again.

Warm Regards,
Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangalore
1 review
Reviewed March 29, 2013

One of the best holidays after my honeymoon :) Truly refreshing and relaxing. Really enjoyed the white sand beach and facilities in the hotel. If you need to chill out from your hectic schedule, i very well recommend this place. Would love to visit this place next time as well.

Stay - Comfortable & peaceful
Food - Good but on the expensive side. You can also try out the nearby shacks on beach side.
Staff - Friendly
Facilities - Very Good. big swimming pool, couple of restaurants including casino

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
Thank Jitendra P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZuriHotels, Management at The Zuri White Sands Goa Resort & Casino, responded to this review, April 4, 2013
Dear Guest,

Thank you so much for your valuable comments. We are extremely happy that every aspect and service of the hotel contributed in making your visit as one of the most memorable vacation.

Do visit us again; we will love to be of service.

Warm Regards,
Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Siliguri, India
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed March 28, 2013

The Hotel is as good as any five star resort in South Goa. The close proximity of Varca beach (which btw is the cleanest and best beach in Goa) right in its backyard is the best feature of the resort. The resort's own beach shack, meandering pools, amazing restaurants are all worth mentioning, so is their good service and quality of rooms.

But I just cannot fathom just the quantum of mosquitoes that lurk right outside the rooms and balcony all day. You basically cannot sit in the corridors for mosquitoes alone. You cannot leave the balcony door open any time, which begs the question of a balcony at all, when you cant freaking open it.

I am extremely annoyed by the lack of initiative in making a five star property mosquito-free. Trust me a regular slum could be having less of these insects.

Hotel staff if you are reading this fix this.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Haldar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZuriHotels, Management at The Zuri White Sands Goa Resort & Casino, responded to this review, April 4, 2013
Dear Guest,

Thank you for taking time to post your comments and recognizing us as the hotel with cleanest beach in Goa.

We are also pleased to know that you appreciate our quality of Service and clean, well equipped spacious rooms.

The mosquito menace has been completely eradicated. Our Housekeeping and pest control team analyzed the issue and accordingly worked out effective remedies.

During your next visit the property and service will continue to amaze you without mosquito nuisance.

Warm Regards,
Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Zuri White Sands Goa Resort & Casino

Property: The Zuri White Sands Goa Resort & Casino
Address: Pedda, Varca 403721, India
Location: India > Goa > South Goa District > Varca
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotel in Varca
#3 Spa Hotel in Varca
#3 Luxury Hotel in Varca
Price Range (Based on Average Rates): $
Hotel Class:5 star — The Zuri White Sands Goa Resort & Casino 5*
Number of rooms: 154
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Also Known As:
The Zuri White Sands Goa Resort And Casino
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The Zuri White Sands Goa Resort & Casino Varca

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